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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,472
shipping
3,518
returns
101
quality
7,769
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131,325 reviews
+128
How would you rate Perfume.com?
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Illinois
1 review
1 helpful vote
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Great selection and overall satisfaction!
May 2, 2021

I ordered 5 perfumes and then paid for 2-3 day delivery. Got my email saying that they were refunding me for one of the perfumes since it was damaged at the warehouse and couldn't sell it. They said they would send my perfume out one day delivery, free of charge, because of the delay on their end. Well they didn't send it out next and still received it two to three days later. Other than that, everything was great! Perfumes are brand new and in their boxes. Will definitely be buying from them again..

Date of experience: May 2, 2021
Maryland
1 review
5 helpful votes
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I place my order on June 13th, 2020 and the money was taken out of my account the same day. Two days late I received an email requesting needed information to continue processing my purchase :( I immediately sent the information to the suggested customer support. And everyday I receive the same automated email after 6 pm. eastern standard time asking for the same information. Also when I call after receiving the email of no one is available to take my call nor is anyone available during regular business hours. I'm so over this company before I could get started.
Theresa Delaney

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Red Door EDT
March 16, 2021

The website was easy to navigate and order, even their suggestions for additional items were in-line with my likes; based on my purchase.

The item I received was nothing like what I ordered, my bad $72 perfume is never $25. It was bad so I kept it; however I won't buy it again.

Date of experience: March 16, 2021
Oklahoma
2 reviews
0 helpful votes
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My new favorite!
May 11, 2021

I bought this as a gift for someone else at Christmas but loved it so, I kept it for myself. I have already ordered a back up because I never want to run out. Quatre by Boucheron is the nicest fragrance and I constantly am complimented on how nice I smell!

Date of experience: May 10, 2021
California
1 review
0 helpful votes
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Quick but hoped for more of a discount.
December 11, 2019

The delivery and process was very fast and easy. I had no worry that my gift would would get here in time for my mother. I was disappointed that the discount wasnt bigger for cyber monday. It did basically eliminate shipping which was cool but I saw a lot of websites for other goods that had much bigger discounts. I still purchased from here because I heard good things about the site and dodnt want to risk getting a cheap product but I would appreciate a better deal next time.

Date of experience: December 11, 2019
New Jersey
6 reviews
13 helpful votes
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THRILLED
April 10, 2017

Ok some of the other reviews here, not sure what happend but I've made 3 orders and never had a problem. Plus they had a sale last time I was on site and was able to get a bonus gift set of Givenchy and the entire order was an amazing price. Shipping was good also. I'm happy!

Date of experience: April 10, 2017
Pennsylvania
1 review
0 helpful votes
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Very unhappy!
January 14, 2021

Perfume.com misrepresented the pricing & the packaging. I receive a tester that Perfume.com was not suppose to sell. Plus, my credit card was charged twice for the same product. Please, check your records & refund my monies. Thank you!

Date of experience: January 14, 2021
North Carolina
1 review
0 helpful votes
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Wonderful experience
August 16, 2021
Updated review

I ordered 3 of the sunflower perfumes. Ordering was fast and easy and they arrived quickly. The perfumes were just as described on their site. I am very pleased with my order and will be ordering more from them.

Date of experience: August 16, 2021

Fast and secure checkout and it helps you establish...
August 9, 2021
Previous review

Fast and secure checkout and it helps you establish an account for future purchases!

Date of experience: August 9, 2021
Arizona
1 review
0 helpful votes
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Gift wrapped not
December 10, 2020
Updated review

Used you guys in the past were prompt and getting my order out and it was in great condition this time i ordered again a gift some cologne for my husband and paid extra for wrapping and a message well i got it in time however it looked like it was sat on and no message or gift wrapped what's up with that i hope when order the perfume when it is in stock it doesn't come like that just if you charge to wrap and put a message make sure it gets done because we order a lot from you guys and that was a disappointing. But prices are better then the department stores.

Date of experience: December 10, 2020

Used you guys in the past
December 3, 2020
Previous review

Used you guys in the past

Date of experience: December 3, 2020
Louisiana
1 review
0 helpful votes
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Light blue
October 30, 2019

I have purchased from this online store before and was very pleased with my purchase. However this purchase is a gift and has not been opened yet, but I'm expecting it to be as good as my last purchase.

Date of experience: October 30, 2019
Illinois
1 review
0 helpful votes
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In love
March 10, 2021

I will never buy my perfume anywhere else! The delivery was excellent, the prices were superb, and the products were on point! True, authentic, beautiful fragrances at a fraction of retail price! 10/10 will recommend time and time again!

Date of experience: March 10, 2021
New Jersey
1 review
0 helpful votes
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Great service
August 19, 2021

I saw a perfume in the store while on vacation and it was way over priced. Not only did perfume.com have the exact scent and brand that I wanted at a significantly lower and more affordable price, but they had it shipped to my house the day after I got home from vacation so it was as if I did pick it up afterall. I will definitely be recommending their services to my friends.

Date of experience: August 19, 2021
Pennsylvania
1 review
0 helpful votes
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All I can say is thank you
August 19, 2024

You can't go wrong with it and you will be very satisfied with the choices you make

Date of experience: August 9, 2024
Alabama
1 review
0 helpful votes
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Ciara addict
December 9, 2022

My favorite perfume is Ciara. I've been having a hard time finding it. Thank you for carrying it. I have ordered twice from your website now. Excellent service and quick delivery. I will be ordering again and recommending your service.

Date of experience: December 9, 2022
Florida
1 review
2 helpful votes
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Sad customer
June 22, 2022

Since I couldn't get any help on the phone maybe this way I will. I hate to put this here but... I received my perfume and it was empty inside of the black pouch that it comes in was drenched with my perfume Jimmy Choo I'm assuming that the factory didn't close the bottle and leaked out.

Date of experience: May 23, 2022
New Mexico
1 review
0 helpful votes
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The ladies love it when I am wearing CK-Be
August 27, 2021
Updated review

I have never had a problem shopping on Perfume.com and that is why I keep coming back. Now my 13 year-old step-grandson likes CK-Be. More than once I have had lady clerks in stores ask me what I am wearing and I tell them CK-Be and they say they want to get some for their husband! I used to get CK-Be in local stores, but it disappeared from the shelves and a lady recommend that I try Perfume.com and I have been here ever since!

Date of experience: August 27, 2021

I have neve had a problem shopping on Perfume.com and...
August 13, 2020
Previous review

I have neve had a problem shopping on Perfume.com and that is why I keep coming back. Now my 13 year-old step-grandson likes CK-Be.

Date of experience: August 13, 2020
Ohio
1 review
18 helpful votes
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Compliments Galore
August 27, 2020

I received Juicy Couture for a birthday gift September 2019, I loved this scent so much, first of all because of the wonderful fragrance and how it wasn't an over powering scent. It was a beautiful scent that I could wear everyday and not get tired of it. Also the compliments I received when wearing it was so kindly worded from anyone I came in contact with. I would get, "your cologne is so soft and flattering" or "May I ask you what perfume are you wearing?"
I felt like I was so completely set for the day, as the last thing I do when getting ready to start my day is to put on my perfume. It doesn't matter if I'm going to work, visiting with family and/or friends or just hanging out at my home, I know I'm complete with my perfume is with me all day long.

Date of experience: August 27, 2020
North Carolina
1 review
2 helpful votes
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Horrible customer service
November 13, 2021

A package was mishandled by USPS. The carrier lied and stated my location was not secure, when in fact it has a parcel locker. The carrier was lazy. Rather than taking the time to at least try to investigate, the customer service dept quoted a stupid policy backing up USPS... they do not Carr about the customer. Do not order here.

Date of experience: October 14, 2021
California
2 reviews
0 helpful votes
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My Go To for Perfume
March 27, 2021

I always buy my perfume's from here. I am in the Perfume Club which is a great way to try perfume's you haven't tried or heard of. The only draw back is that sometimes the perfume is out of stock by the time it is supposed to be shipped to you other than that I have no complaints. Prices are reasonable.

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Fast Shipping, Great perfume, decent price
April 4, 2021

Great perfume, decent price... very happy with everything. Maybe a tad bit on the high end of the price range but considering the speed that it got here in fact I was able to use Afterpay to break up my payments, means it was well worth it..

Date of experience: April 4, 2021