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Perfume.comReviews 8,444

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,784
This company does not typically respond to reviews

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131,860 reviews
Montana
1 review
0 helpful votes
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Super experience
April 10, 2021

Fast delivery, awesome price great product thank you

Date of experience: April 10, 2021
Alabama
1 review
0 helpful votes
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Perfume junky
April 10, 2021
Updated review

I truly love a nice fragrance and to top it off the delivery time is awesome... my shopping experience has been great!

Date of experience: April 10, 2021

Perfume junky
April 10, 2021
Previous review

I truly love a nice fragrance and to top it off the delivery time is awesome... my shopping experience has been great!

Date of experience: April 10, 2021
New York
2 reviews
0 helpful votes
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Fantastic
April 10, 2021

Love the item people ask me where I ordered it and I say perfume. Com

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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Arrived early
April 10, 2021

Knowing what I wanted for a gift to give, I found Perfume.com. Great prices and sooner than expected delivery of the perfume.

Date of experience: April 10, 2021
Virginia
1 review
0 helpful votes
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Great Job by Company!
April 10, 2021
Updated review

Easy to order, received when you said and you kept in touch with me about every step; receiving order, shipping order and checking to make sure I received it. Thank You for a job well done!

Date of experience: April 10, 2021

Very Easy
April 1, 2021
Previous review

Very Easy

Date of experience: April 1, 2021
New York
1 review
0 helpful votes
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Great
April 10, 2021
Updated review

Fast and easy great prices and a lot to chose from

Date of experience: April 10, 2021

Fast and easy
May 2, 2021
Previous review

Fast and easy

Date of experience: April 2, 2021
Georgia
1 review
0 helpful votes
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Satisfaction
April 10, 2021

Well please with the delivery and purchase item thank you

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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The product came very quickly
April 9, 2021

Will shop with them again. I got exactly what I ordered and it was fast

Date of experience: April 9, 2021
Arizona
1 review
0 helpful votes
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D & G "The One"
April 9, 2021

Fast shipping, great prices, what more can you ask for

Date of experience: April 9, 2021
Washington
1 review
0 helpful votes
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Perfume.com
May 9, 2021

I love your products, very efficient knock on wood I haven't had any problems with this company

Date of experience: April 9, 2021
New York
1 review
0 helpful votes
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Absolutely awesome
April 9, 2021

It was so effortless. The product was discounted and delivery was very quick. I will be shopping here again.

Date of experience: April 9, 2021
Louisiana
1 review
0 helpful votes
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Happy with my order
April 9, 2021

My order was sent very quickly. Pleased with order

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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Awesome!
April 9, 2021
Updated review

Great! Good prices, wide variety of products and quick services.

Date of experience: April 9, 2021

Great
April 2, 2021
Previous review

Great

Date of experience: April 2, 2021
Florida
1 review
0 helpful votes
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Wonderful
April 9, 2021
Updated review

I have purchased this perfume before.
I was astonished because I ordered it one day and it was delivered the next day.
I answered immediately but apparently it wasn't in a satisfactory category.
K

Date of experience: April 9, 2021

I have purchased this perfume before
April 2, 2021
Previous review

I have purchased this perfume before.

Date of experience: April 2, 2021
New Jersey
1 review
0 helpful votes
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Quickest delivery ever!
April 9, 2021

It was amazing how fast my order arrived! Less then 24 hours!
Your prices are the best and farrrrr less expensive then other sights! Everything was perfect with the products! Thanks

Date of experience: April 9, 2021
Argentina
1 review
0 helpful votes
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I am happy to buy on this page
April 9, 2021

The perfume is delicious, and lasting. I am delighted with this page where I access original perfumes at a low price

Date of experience: April 9, 2021
New Jersey
1 review
0 helpful votes
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Satisfying... was able to find my desired fragrance at a great price.

Date of experience: April 9, 2021

I ordered in the past..
June 18, 2020
Previous review

I ordered in the past..

Date of experience: June 18, 2020
Ohio
1 review
0 helpful votes
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Try a sample!
April 9, 2021
Updated review

Love your detailed descriptions of the fragrance notes! Thanks! I really like to order samples... then I can decide if I'd like the full size... what fun!

Date of experience: April 9, 2021

Love your detailed descriptions of the fragrance notes!
April 1, 2021
Previous review

Love your detailed descriptions of the fragrance notes! Thanks!

Date of experience: April 1, 2021
Spain
1 review
0 helpful votes
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No envĂ­an los pedidos.
May 9, 2021

Hice en el mes pasado 4 pedidos de diferentes fragancias, despuĂ©s de pagar los pedidos con tarjeta, a los 10 dĂ­as me los cancelan ellos por su cuenta, el Ășltimo que hice fuĂ© el dĂ­a 31 de Marzo, procesando el pedido y hoy dĂ­a 9 de Abril por cuarta vez me vuelven a cancelar el envĂ­o. Te hacen el reembolso del dinero, despuĂ©s de casi 15 dĂ­as con tĂș dinero ya pagado. En fin, no volverĂ© a comprar mĂĄs ni aquĂ­ en perfumes.com, ni en fragancex.com puesto que son la misma empresa, por fragancex tambiĂ©n me hacen lo mismo. Mandas correos pidiendo que te envĂ­en el pedido y siempre te contestan que han tenido un retraso y hoy mismo se envĂ­a y al final como siempre nada, te dicen que se ha cancelado y te harĂĄn un reembolso. Un desastre de empresa.

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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I was skeptical but after receiving my bottle, I was relieved. Sealed and smell is authentic. I compared to the macy's one. Thank you so much

Date of experience: April 9, 2021