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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Verry easy to place order and fast delivery and all the different options of product
Quick and easy process, hassle free, fast and user friendly
Whatever I order is delivered really fast. I love your products
Excellent easy ordering and fast delivery i would recommend to family and friends
Phenomenal, No words can explain it. Keep it up great job.
First, my order arrived quickly. Three items were in new packages. The Enigma was the primary item that I wanted and it was in a nice, new looking package but when I removed the bottle it had perfume smeared on the outside and was not completely full.
The site was very easy to use. For the most part, I found what I was looking for, and the prices were very good. My order was shipped promptly and arrived quickly. And free shipping with a minimum order of only $35 was an added plus. Overall, a very pleasant experience and I will order from here again!
I recieved my perfume in a timely manner and it didn't cost a fortune. Very pleased. I will order again
I have never seen a company rush an order. I received my order in a couple of days.
I have used Perfume.com for years because they always have the brands I need and at the best price of anyone! They are very fast and everything is always packed well. Thanks!
My experience was great, prices was cheap and it was shipped fairly fast too
Great line of colognes. Good prices. I like to try out different colognes on occasion.
Thank you! This is my favorite fragrance! And it always will be
So far it is okay just please let me know when my other bottle will ship.
I love the Dirty English scent, and the ladies like it too. Thanks you guys!
It was great product and it look interested and it looked like fast service.
Can't wait to order again!
Exactly what I wanted delivered lightning fast!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members