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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Was quick and easy. Found what I needed and checked out.
Was quick and easy. Found what I needed and checked out.
Easy to find the perfume or cologne you are searching for awesome prices
Great experience & great prices. Got a discount code as well. Cheaper then Macy's.
Great experience & great prices. Got a discount code as well. Cheaper then Macy's.
Easy to use. Good prices. Fast shipping! The items I received were full, smelled great and was exactly what I wanted and expected.
Great price and fast service! Really like this website.
Check out should be quicker next time... this is my first time ordering.
Check out should be quicker next time... this is my first time ordering.
I've always been satisfied with ordering from perfume.com
I've always been satisfied with ordering from perfume.com
I ordered Versace euros and got another version so I had to change my queue
This is the second time I have ordered from perfume.com fast service and love the perfume.
This is the second time I have ordered from perfume.com fast service and love the perfume.
Quick, easy and wonderful pricing. You can never go wrong
I had a very good experience, I received my order very quickly and it was in perfect condition
Colognes were delivered quickly and they smelled even better than i remember but the best part is I don't have to pay the full amount at once... it's a win win! Highly recommended... mucho complements
Fast and easy reasonable prices a big variety of different scents
Great service and great product! Your way to order is quick easy and fast service. Love it.
Great I think your selection is good.
I ordered 2 perfumes of what I loved. Came in like 4 days. Undamaged.
Everything was just great! Was easy to do on line even for an older person!
This was my first time and my order arrived on time. And the prices was very reasonable. I will order from perfume.com again.
Great deals! Designer fragrances at reasonable prices.
I like a soft subtle fragrance this was loud and really overbearing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members