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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It has been great! It's great to have a company like this to provide our favorite perfumes and colognes.
I'm happy with the Obsession and the Alfred Sung but I would like to return the Island Gardenia. Many things are out of stock
So far its good. Tell you later when I get the product.
Great, easy to order. Im a regular customer. Perfume.com has been good to me.
I love this perfume and this website allows us to save money! I got a $64 bottle of perfume for half the price! And I got my order in two days!
Easy ordering process. Received product quickly! Will always order from here.
I bought this as a gift for someone else at Christmas but loved it so, I kept it for myself. I have already ordered a back up because I never want to run out. Quatre by Boucheron is the nicest fragrance and I constantly am complimented on how nice I smell!
This is my third time of ordering from perfume.com, and it was another great experience.
Good so far and I was able to find what I was looking for
Outstanding service... fast and accurate... very pleased
I love the product and it was fast delivery. And I was suggest this company to everybody
I love the product and it was fast delivery. And I was suggest this company to everybody
I order online no contact with anyone I order myself
Quick and easy. Loved receiving the items so quickly.
Ive ordered from here a few times. Love it they delivered fast
Reasonably priced, no hassles, and arrives in a timely manner.
Reasonably priced, no hassles, and arrives in a timely manner.
I like the colons, but I am getting charged with a membership that I didn't want.
It's been nothing but amazing. On time deliveries and always have what I need in stock!
Great, wanted it before my upcoming vacation. Great it came in time!
Great price & Nice packaging, it's good for travel & you can pull it out and get you about 2-3 sprays cause it's a thin handle size bottle. Good Products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members