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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The experience was easy and I found the perfume that I was looking for and I don't if the shipping as smooth and as easy all the time or just my first time ordering
Easy and fast. Excellent service. Great prices.
Super fast service even with the Covid-19 situation that affects the US postal serv.
My order was shipped promptly and received in perfect condition.
Professional, I didn't spot anything suspicious or that looked like a scam.
I do not like companies that don't deliver.
Excellent service and quick responses for items. I was able to search and purchase my items quickly.
Excellent service and quick responses for items.
It's what I've always worn. I've loved it for years.
It was quick to find what I wanted and the price is great!
It was quick to find what I wanted and the price is great!
Love this perfume. I have worn this perfume for over 20 years and this is the only place I can find it now I certainly hope I have written enough
Glad to find this perfume. My favorite. Arrived promptly w/o issues.
I love there fast delivery and there product will shoo again
Your product came in real fast. I am very satisfied.
Great so far! All authentic and full bottles. I will definitely reorder and buy more products. The afterpay option was also great.
My package was delivered as promised, very secure package, great costumer service. I'm looking forward to ordering again.
Love that I have the option to try perfumes before I spend a lot on an entire bottle.
Love that I have the option to try perfumes before I spend a lot on an entire bottle.
Me gusta esto es muy bueno, todo muy bien, el envío es muy rápido
Love this site! My go to site for all my perfume purchases.
Love this site! My go to site for all my perfume purchases.
This is the best perfume shop. Easy to pay online, fast delivery and Original / Authentic products. Kudos to the Management
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members