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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It's the only Cologne I use, great service and in the future I will always use Perfume.com
Am so glad I stumbled upon your website! I became a fan when I noticed all the perfume varieties you have to offer and your prices are very reasonable!
Am so glad I stumbled upon your website!
I am very pleased with the perfumes I ordered. The prices are very reasonable and I am glad I found this site.
Great stock. Great sales. Love Perfume.com. Everyone needs buy at least one time. Great Values.
Great stock. Great sales. Love Perfume.com. Everyone needs buy at least one time. Great Values.
Arrived faster than anticipated. All products were what I ordered. No damage.
Easy and fast. This is the second time I ordered from here. The price is excellent as is the service. I will always get my perfume from here!
Very satisfied with the quick delivery of the order
Great website, easy to use, and a great product! It came in a timely manner.
Easy to place order, great pricing, delivery on time
I love the simplicity of your website, easy to use
I love the simplicity of your website
Unfortunately, the perfume I chose was not to my liking. I wish I had had a sample, first.
Great price for my favorite scent and able to obtain without having to go to the mall.
I always find a great deal for what I'm looking for.
I always find a great deal for what I'm looking for.
Ordering for first time. Hopefully it's all good. Thanks
Ordering for first time. Hopefully it's all good.
Delivery came in quickly, nothing was damaged, and everything smells great!
Love this website! Glad I found it! Fast and easy service! I had my order in a week! And your prices can't be beat!
I was so pleased with a fragrance that I ordered. I placed a second order for two more and they arrived so quickly I almost fell out of my chair! Great packaging and fresh brand new products!
Timely delivery. I love them items I ordered and will be ordering more items
Quick an easy. Hope the delivery is just as nice.
Order was delivered promptly and my wife was very happy with the perfume.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members