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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great price. Fast shipping. Would buy again. Completely satisfied with this company and the web site.
Good and it was just what I was looking for. A nice touch to add to my collection.
Great! Good prices... convenient shopping experience
Easy to navigate products and to order. I can't wait to receive them!
Easy to navigate products and to order. I can't wait to receive them!
Nice experience. Miss not being able to get K L. Or Tommy Bahama.
When I ordered this I had no idea it was mini, I thought they were small bottles of Halston Sheer. These aren't big enough for anything. My 90 yr old Aunt was so happy when I told her I was able to find this parfume. But once I recieved the actual product I was very disappointed. Im gonna still give it to her but I will never but from here again.
One of the best experiences ordering online. Great prices and they had what I wanted at a great price!
I found the perfume I was looking for! I was very happy!
I found the perfume I was looking for!
Very satisfied and cheap product compare buying in the mall
These were very easy to find and just what I was looking for at a reasonable cost.
I have used Paris for 32 years. People always ask me what I use. Is "my signature" perfume and it does not change with time. I love it! Yolanda Ditmore
I have used Paris for 32 years. People always ask me what I use. Is "my signature" perfume and it does not change with time. I love it! Yolanda Ditmore
Price was very favorable compared to stores in the area. I cannot imagine buying anywhere else again!
Purchased Hypnotic Poison parfume by Christian Dior sometime in March 2021. Gave it to my daughter the end of April. It smelled NOTHING like the Hypnotic Poison I have been using. Very disappointed that it is NOT 100% authentic. Will use another site to purchase fragrances.
Outstanding I was really please with my purchase and price
Fantastic and I love the fast and efficient shipping perfume is so wonderful it brings back memories from some and some oh, I just love them!
Perfume.com has wonderful products at terrific prices!
Ordering couldn't have been any easier. And scents I can't find elsewhere are all there. Great choices! Fast delivery and great packaging.
Very easy with getting the perfume. Getting the package open was too hard
The prices are low and the shipping was fast! Very satisfied ordering through perfume.com!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members