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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Smells good when you put it on but can't smell it after that, makes me feel like I got the cheap watered down version of the real thing.
I received my item in great condition and in a timely fashion!
Shipping was fast. Perfume smells good but watered down. The scent is completely gone in less than 5 mins. Won't shop here again.
Website was easy and functional... prices were great... delivery was 3-4 days... perfume is top quality... over all great experience
Prices are always reasonable and it seems like I can only find/get my items from them.
Great stuff. Like that I find what I want. Will order again when I'm done with this order.
Shipping and Handling charges seem to be a bit high.
I have compared the Michael kors sexy amber perfume I bought from perfume. Com to the same I e I bought from Macy's and the one I bought from perfume.com seems to an imitation and the one I bought from Macy's is real I don't why you would change so much money for an imitation perfume I used to like this place but now I would not buy from here no more because of this.
Great. It was simple and inexpensive. Very happy to fine this.
My favorite scent, Cashmere Mist, was delivered in just days. Reasonable prices, speedy delivery!
I ordered my perfume on Monday, received it two days later, was very impressed with the timing
It is easy to place orders. Prices are good and I have ordered from Perfumed.com before
I was supposed to have a $5.00 discount from PayPal that has not happened
I was supposed to have a $5.00 discount from PayPal that has not happened
No comment at this time '''''''''''''''''''''''''''''''''''''''''''''
Quick deliver, easy to order, quality product. Thank you!
I love my set up of receiving different scents for me to choose if I want a bigger bottle. It helps me decide which ones I like and want to order. So, far I've gotten great scents. I've ordered everyone but 1. I love it. Wasn't to fond of the Cool Water. I'm looking forward to what's next. Thank you for teaming up with afterpay. That really helps with making purchases and not breaking my bag. Lol
The site was very user friendly and the prices were fair. The delivery came in about two days. I was shocked..
Easy to order & received a perfect product. Thank you for making this process easy for those who like to shop at home.
My order was shipped in a timely manner. I had no problems and my over experience was great. I will be ordering again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members