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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy and safe transaction. I didn't have to wait a month to receive the product.
I went on to the website and was able to enter fragrances I wanted to purchase. They had an assortment of sizes with pricing that was discounted and fair. The whole experience was easy and the shipping was immediately on course and received purchases in only a day or two. So happy!
I love shopping with perfume.com! They always have the best deals on lovely scents for women &men!
I love shopping with perfume.com! They always have the best deals on lovely scents for women &men!
I ordered a bottle of anais anais perfume and i paid 30 dollars for this perfume but got to be honest in saying it was a smaller bottle than what i expected for the price! It's an older brand too so im a little surprised but i will be paying closer attention to the ounces when ordering perfume! This bottle look like a trial bottle! That's my only complaint!
It was quick and easy and it had everything that I was looking for.
Very easy and affordable! I loved the bottle and the scents were phenomenal
Easy ordering. Thank you! Very fast delivery as well. Had product within a week.
Excellent service! Great experience. Will buy again.
The process was easy to navigate. The wait time was very short.
Easy and convenient and the price was right as well.
Very impressive-the prices; the website; and the speed of arrival! Plus, the quality of product was outstanding!
I received my order in a timely manner and got it at a great price.
Received order very quickly no problems very pleased
My husband was very happy…the service was easy and quick
Great prices, great fragrances, and fast shipping! Extremely happy customer here!
AWESOME! Very happy with the speed... priced and quality!
You are the only ones who have the hard to find fragrances in stock.
You are the only ones who have the hard to find fragrances in stock.
An easy process and unbelievably quick response. I was surprised how fast I received my order.
Arrived quickly. Excellent smelling cologne. Wife approved.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members