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Perfume.comReviews 8,458

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,798
This company does not typically respond to reviews

Instant Feedback

131,902 reviews
Illinois
1 review
0 helpful votes
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Shopping is straight forward and relatively easy. My favorite smelly stuff is almost always in stock.

Date of experience: May 21, 2021

Shopping is straight forward and relatively easy
March 29, 2021
Previous review

Shopping is straight forward and relatively easy. My favorite smelly stuff is in stock.

Date of experience: March 29, 2021

Pretty painless
March 22, 2021
Previous review

Pretty painless. Rather convenient

Date of experience: March 22, 2021
Oklahoma
1 review
0 helpful votes
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Reviewer
May 21, 2021
Updated review

The small bottle is broken i can't use it, and that's the one i was most curious about how ever the coach is amazing i love it.

Date of experience: May 21, 2021

Lots of options
May 14, 2021
Previous review

Lots of options

Date of experience: May 14, 2021
Georgia
1 review
0 helpful votes
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The offer said 20% off but the total on the checkout total was full price...

Date of experience: May 21, 2021

The offer said 20% off but the total on the checkout...
May 13, 2021
Previous review

The offer said 20% off but the total on the checkout total was full price.

Date of experience: May 13, 2021
Texas
2 reviews
0 helpful votes
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Nice
May 21, 2021
Updated review

Love it. Good options and good source of payment options.

Date of experience: May 21, 2021

Love it
November 30, 2020
Previous review

Love it. Good options and good source of payment options.

Date of experience: November 30, 2020
Texas
1 review
0 helpful votes
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My experience
May 21, 2021
Updated review

Could not get back to page to order more product. Wanted the hand cream, also

Date of experience: May 21, 2021

Could not get back to page to order more product
May 13, 2021
Previous review

Could not get back to page to order more product.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
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Photo by Lagerfeld
May 20, 2021
Updated review

Great easy & convenient to use, love this app. Wish you had more quantity/selections of Photo.

Date of experience: May 20, 2021

Great easy & convenient to use
October 26, 2019
Previous review

Great easy & convenient to use

Date of experience: October 26, 2019
Arizona
1 review
0 helpful votes
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Excellent service.
May 20, 2021
Updated review

Found the product straight away with no hassle. The site was straight forward with no hassle. I would use perfume.com again.

Date of experience: May 20, 2021

Found the product straight away with no hassle
May 13, 2021
Previous review

Found the product straight away with no hassle.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
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Excellent
May 20, 2021

I placed my order with in 10 minutes I had an e-mail about my delivery. Had my perfume with in 3-4 days. I will definitely order again next time

Date of experience: May 20, 2021
Colorado
1 review
0 helpful votes
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Online order
May 20, 2021

Ordered 3 items and received on time! Very fast delivery!

Date of experience: May 20, 2021
Michigan
2 reviews
0 helpful votes
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First timer!
May 20, 2021
Updated review

First time using and was easy enough. Search was great and pulled up what I was looking for.

Date of experience: May 20, 2021

First time using
May 13, 2021
Previous review

First time using

Date of experience: May 13, 2021
Florida
1 review
0 helpful votes
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Just what I wanted
May 20, 2021
Updated review

Thank you! I have been looking for this perfume for a long long time

Date of experience: May 20, 2021

Thank you!
May 13, 2021
Previous review

Thank you! I love getting to try new things

Date of experience: May 13, 2021
New York
1 review
0 helpful votes
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The perfume is legit and it came fast
May 20, 2021
Updated review

It was quick and easy, let's not forget the amazing coupons

Date of experience: May 20, 2021

It was quick and easy, let's not forget the amazing...
May 13, 2021
Previous review

It was quick and easy, let's not forget the amazing coupons

Date of experience: May 13, 2021
North Carolina
1 review
0 helpful votes
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Will never buy cologne on line again.
May 20, 2021
Updated review

The shopping was easy. The product was not pleasant smelling at all.

Date of experience: May 20, 2021

Fast and easy
May 11, 2021
Previous review

Fast and easy

Date of experience: May 11, 2021
Pennsylvania
1 review
0 helpful votes
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I'm always gonna smell good
May 20, 2021
Updated review

Super Easy. Arrived faster then expected. Great prices

Date of experience: May 20, 2021

Super Easy
May 13, 2021
Previous review

Super Easy

Date of experience: May 13, 2021
Texas
1 review
0 helpful votes
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My Jimmy Choo
May 20, 2021

Ease of ordering and cost for product (s). I will order again for other items.

Date of experience: May 20, 2021
Illinois
2 reviews
0 helpful votes
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No problems
May 20, 2021

Customer service was helpful And the perfume I order was worth the wait

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Perfection
May 20, 2021

I love your service and products and they always come in in a timely manner

Date of experience: May 20, 2021
New York
1 review
0 helpful votes
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Great!
May 20, 2021

My experience was great and the delivery was fast.

Date of experience: May 20, 2021
Virginia
1 review
0 helpful votes
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It is great..
May 20, 2021
Updated review

Very good. Love it, will be ordering again. perfume.com..

Date of experience: May 20, 2021

Very good..
May 12, 2021
Previous review

Very good..

Date of experience: May 12, 2021
Massachusetts
1 review
0 helpful votes
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Excellent service
May 20, 2021

Received perfume on time. Good service, excellent prices... very pleased.

Date of experience: May 20, 2021