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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I can always expect excellent product and service with perfume.com. Thank you
It was very easy to order and received it faster than I thought I would. Will probably order again
Love Dusting Powder. Perfume.com has just about everything. Exactly what I wanted.
Immediately of opening package I could tell it was knock off. The genuine bottle is actually frosted but this one was clear. The smell is definitely not genuine and it's noticeably light in scent. Dissapointed to say the least.
Good delivery and exceed my expectations
Excellent service, buy your perfume is very easy I love it
My order shipped out quickly and it was packaged well.
Like the search of brands and availability of products
Like the search of brands and availability of products
Love this site and it's ease. My last purchase was Perfume spray in a tester bottle. The bottle top stuck when opening, and the spray top was used many times. Too much spray came out unevenly and even the sprayer was a little off. Will not opt for that again. Otherwise, all good experience!
Love this site and it's ease. My last purchase was Perfume spray in a tester bottle. The bottle top stuck when opening, and the spray top was used many times. Too much spray came out unevenly and even the sprayer was a little off. Will not opt for that again. Otherwise, all good experience!
Great and easy site to shop. Like the discount and free shipping.
Competitive price
Prompt delivery
Excellent sturdy packaging
Thank you for keeping this in stock. It becomes hard to find with all the new coming out,
Thank you for keeping this in stock. It becomes hard to find with all the new coming out,
Great service and easy to choose from the selection and everyone is talking about their great experiences also
Great service and easy to choose from the selection and everyone is talking about their great experiences also
Received perfume safely packaged came sooner then expected
My order arrived on-time was excited to use them the fragrance wow
Absolutely the best that's all I ever to say no more no less
I love this site and the scent i received and i'm ready to receive next months!
Impressed with product AND service. Will definitely order from you again.
Super fast shipping! Excellent price! Cheaper than at any store!
Shipping was super fast I was very impressed, I would recommend shopping from here.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members