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Perfume.comReviews 8,464

4.5

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,804
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New Jersey
1 review
0 helpful votes
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Great Shopping Experience
May 30, 2021
Updated review

Fast! Easy. Good price. Free ship. Packaged very well.

Date of experience: May 30, 2021

Fast!
May 23, 2021
Previous review

Fast! Easy. Good price. Free ship.

Date of experience: May 23, 2021
Florida
1 review
0 helpful votes
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Wonderful buy. Love my new fragances.
May 30, 2021
Updated review

Wonderful shopping experience and i will do it again.

Date of experience: May 30, 2021

Great shopping experience
May 23, 2021
Previous review

Great shopping experience.

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Right Bottle. Faint Scent
June 29, 2021

The bottle is correct. However, the scent is extremely faint and unfortunately doesn't last like the fragrance purchased in the store. I will not purchase from this site again.

Date of experience: May 30, 2021
Wisconsin
1 review
0 helpful votes
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The perfume I chose stinks
June 29, 2021
Updated review

I love the customer service but the perfume I ordered stinks! It smells like cheap soap trying to cover odor

Date of experience: May 30, 2021

Fast, good service
April 25, 2021
Previous review

It was great experience and I love my perfume Victoria, s Secret Pure Seduction La Creme scent

Date of experience: April 25, 2021
Texas
2 reviews
0 helpful votes
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I order comes quickly.
I've only had one experience that I
Didn't get what I wanted. I had ordered my regular perfume and it wouldn't. Spray. I never got a replacement

Date of experience: May 30, 2021
Texas
1 review
0 helpful votes
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Excelente
May 30, 2021

Maravilloso los perfumes, me encantaron, fue súper rápido la entrega.

Date of experience: May 30, 2021
Colorado
1 review
0 helpful votes
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Thank you!
May 30, 2021

The whole experience was super easy and the order arrived in a timely fashion.

Date of experience: May 30, 2021
Kansas
2 reviews
0 helpful votes
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Great
May 30, 2021
Updated review

Excellent packaging, perfume was in great condition, all good

Date of experience: May 30, 2021

So far so good
May 22, 2021
Previous review

So far so good

Date of experience: May 22, 2021
Maine
1 review
0 helpful votes
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Love this site!
May 30, 2021
Updated review

I've used you once before and you had both excellent prices and a website that was easy to use. I received my products quickly.

Date of experience: May 30, 2021

I've used you once before and you had both excellent...
May 22, 2021
Previous review

I've used you once before and you had both excellent prices and a website that was easy to use. I received my products quickly.

Date of experience: May 22, 2021
New York
1 review
0 helpful votes
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First Time User
May 30, 2021

I tried perfume. Com for the first time, ordered my favorites, that that they had in stock, received them in a timely fashion. Will order again.

Date of experience: May 30, 2021
Iowa
1 review
0 helpful votes
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Found my favorite
May 30, 2021

I was so excited to find my favorite perfume in a smaller bottle for my purse! The shipping was super fast!

Date of experience: May 30, 2021
Illinois
2 reviews
0 helpful votes
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The personal was informative, polite and possessed great knowledge of the products

Date of experience: May 30, 2021
Virginia
1 review
0 helpful votes
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Great, you did exactly as promised
May 29, 2021
Updated review

This really has been one of the best online shopping experiences I had. With out doubt!

Date of experience: May 29, 2021

This really has been one of the best online shopping...
May 22, 2021
Previous review

This really has been one of the best online shopping experiences I had.

Date of experience: May 22, 2021
Colorado
1 review
0 helpful votes
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Chanel
May 29, 2021
Updated review

I appreciate the ease of ordering. Do you ever carry
Chanel?

Date of experience: May 29, 2021

I appreciate the ease of ordering
May 21, 2021
Previous review

I appreciate the ease of ordering. Do you ever carry
Chanel?

Date of experience: May 21, 2021
Arizona
1 review
0 helpful votes
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Good product
May 29, 2021
Updated review

Great! Very easy and had what I wanted and needed. The product came in perfect shape and smells good. My daughter is happy with it.

Date of experience: May 29, 2021

Great!
May 22, 2021
Previous review

Great! Very easy and had what I wanted and needed

Date of experience: May 22, 2021
Illinois
1 review
0 helpful votes
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Amazing
May 29, 2021
Updated review

They all smell so nice I am very pleased. And they are beautiful

Date of experience: May 29, 2021

Very awesome scents to choose from
May 22, 2021
Previous review

Very awesome scents to choose from.

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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Great timing
May 29, 2021
Updated review

Been trying to find it thank you for having some in stock

Date of experience: May 29, 2021

Great timing
May 29, 2021
Previous review

Been trying to find it thank you for having some in stock

Date of experience: May 29, 2021

Been trying to find it thank you
May 22, 2021
Previous review

Been trying to find it thank you

Date of experience: May 22, 2021
Ohio
1 review
0 helpful votes
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Perfume
May 29, 2021

I am extremely happy with my purchase. The speed of the delivery was amazing. I will be a continuous customer.

Date of experience: May 29, 2021
Virginia
2 reviews
0 helpful votes
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Quality
May 29, 2021

Received my product in a timely manner with great Quality

Date of experience: May 29, 2021
Minnesota
1 review
0 helpful votes
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Great site
May 29, 2021
Updated review

Started at $10 then $11 and in the end $14... Not sure how that happened but still a little cheaper than the stores. Overall I'm still very happy! And they shipped it out right away!

Date of experience: May 29, 2021

Started at $10 then $11 and in the end $14...
June 21, 2021
Previous review

Started at $10 then $11 and in the end $14... Not sure how that happened but still a little cheaper than the stores

Date of experience: May 22, 2021