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Perfume.comReviews 8,465

4.5

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perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,804
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District of Columbia
1 review
0 helpful votes
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Patou 1000
June 1, 2021

Easy online ordering. Lovely to see all those perfumes particularly ones that I thought were no longer made.

Date of experience: June 1, 2021
Illinois
1 review
0 helpful votes
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Heaven sent perfume
June 1, 2021
Updated review

Happy with the smell. Takes a little while for the original scent to appear and doesnt last very long. Just wish the original was out there,

Date of experience: June 1, 2021

Site fairly easy to navigate, hope the perfume lives...
May 25, 2021
Previous review

Site fairly easy to navigate, hope the perfume lives up to what I remember!

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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Service
June 1, 2021

All was well with the order except 1 of the bottle was broken in which there customer service (Jose) has been very helpful to correct the matter.

Date of experience: June 1, 2021
Wisconsin
1 review
0 helpful votes
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Excellent
June 1, 2021
Updated review

Excellent experience. Site was easy to navigate. My hubby loved it!

Date of experience: June 1, 2021

Excellent experience
May 25, 2021
Previous review

Excellent experience

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Great Scents
May 31, 2021

This is my first time using perfume.com and I was really impressed on the delivery time they were fast, and really easy to buy from, the 4 value pays made it easy for to purchase a couple of my favorite colognes.

Date of experience: May 31, 2021
Ohio
1 review
0 helpful votes
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Good service
May 31, 2021

Ordered the perfume for my girl friend and got it in a reasonable time, will definitely be buying from here again

Date of experience: May 31, 2021
Minnesota
1 review
0 helpful votes
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Great Experience
May 31, 2021

So easy and smooth! Will
Definitely shop here again!
From cart to door, it was so fast!
Love my perfume, happy with my order and happy with my experience.

Date of experience: May 31, 2021
Kentucky
2 reviews
0 helpful votes
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Exactly what I expected
May 31, 2021

Easy to order and quick on delivery it was sent straight to my house

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
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Availability of retired perfumes. And fast delivery.
May 31, 2021
Updated review

Availability of perfumes that you cant get in stores.

Date of experience: May 31, 2021

Availability of perfumes that you cant get in stores
February 3, 2020
Previous review

Availability of perfumes that you cant get in stores.

Date of experience: February 3, 2020
New York
1 review
0 helpful votes
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John's Perfume Purchase
May 31, 2021
Updated review

Awesome shopping experience, great product wonderful prices

Date of experience: May 31, 2021

Great shopping experience
May 24, 2021
Previous review

Great shopping experience

Date of experience: May 24, 2021
New Jersey
1 review
0 helpful votes
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The product came so fast
May 31, 2021
Updated review

It was easy to use the sight and was delivered very fast

Date of experience: May 31, 2021

It was easy
May 23, 2021
Previous review

It was easy

Date of experience: May 23, 2021
North Carolina
1 review
0 helpful votes
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Great price and quick delivery
May 31, 2021
Updated review

Great and fast easy to navigate the page, affordable and great product

Date of experience: May 31, 2021

Great and fast
May 24, 2021
Previous review

Great and fast

Date of experience: May 24, 2021
Utah
1 review
0 helpful votes
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Loved it!
May 31, 2021

Quick and easy to order with a speedy delivery. They arrived in wonderful condition and I am very happy with my experience.

Date of experience: May 31, 2021
Pennsylvania
1 review
0 helpful votes
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Good experience
May 31, 2021
Updated review

I like discounts i show on line quite often my experiences was a good one

Date of experience: May 31, 2021

I like discounts
May 24, 2021
Previous review

I like discounts

Date of experience: May 24, 2021
Massachusetts
1 review
0 helpful votes
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Todo bien y muy rápido gracias
May 31, 2021

Mi primera vez comprando y me gusto mucho pronto compro de nuevo

Date of experience: May 31, 2021
New York
1 review
0 helpful votes
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Not like I remembered!
May 31, 2021

Was a little disappointed. Not like I had in the past... stronger now.

Date of experience: May 31, 2021
Minnesota
1 review
0 helpful votes
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Disappointed and sad
June 30, 2021

I purchased several items to test them to see if I would purchase the bottles. Two of the sample viles were empty, or had evaporated. So I couldnt spray to see how they smell on me. I didnt expect this from Perfume.com, and I want a refund.

Date of experience: May 31, 2021
Hawaii
1 review
0 helpful votes
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Great Experience
May 31, 2021
Updated review

Very easy to use website fast delivery great products

Date of experience: May 31, 2021

Very easy to use website
May 23, 2021
Previous review

Very easy to use website

Date of experience: May 23, 2021
Colorado
1 review
0 helpful votes
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Effortless
May 30, 2021

Very easy and quick transaction... will definitely buy again!

Date of experience: May 30, 2021
Rhode Island
1 review
0 helpful votes
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Love it
May 30, 2021
Updated review

Love the fresh clean smell. The patchouli hints reminded me of younger years.

Date of experience: May 30, 2021

Very quick and easy
May 23, 2021
Previous review

Very quick and easy

Date of experience: May 23, 2021