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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,472
shipping
3,518
returns
101
quality
7,769
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131,322 reviews
+128
How would you rate Perfume.com?
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Texas
2 reviews
1 helpful vote
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Still Great
April 26, 2021

I use to shop her years ago. But, for the name. Then the site appeared in my email and it was history. I love perfume. Everyone knows me from always smelling good. The prices are still affordable like I remember. There are tons of fragrances to choose from. I love this site and will be placing another order in June.

Date of experience: April 26, 2021
Canada
1 review
0 helpful votes
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I'm feel like a kid in a candy store lol. Loveeeeee it. I have always loved the way the different note all share a common denominator and that's how no matter the situation when you put your weekend scent, lazy cleaning the house or event in spray on a scent it traditions and history and that make a person timeless

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
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Very pleased
February 9, 2021

I am impressed with my purchase. This is my first order with perfume.com. I had thought about ordering for years but was worried about the quality of the items, outdated perfumes, etc. nit the case. I received brand new perfumes, unopened and in a timely fashion. Very impressive. I will order from this company again and recommend them to everyone.

Date of experience: February 9, 2021
New York
1 review
0 helpful votes
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Great site
December 16, 2019

This was a great site - I'd looked at lots of stores for a cologne my husband likes - but it's rather an "old-fashioned" one (to be fair, he is 76!) - so the stores didn't have it. Getting it from Perfume.com was fast to order and impressively fast to be delivered.

Date of experience: December 16, 2019
Arkansas
1 review
0 helpful votes
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Kenneth Cole / Black
November 13, 2019
Updated review

Very happy. It was larger bottle than I expected (bought from Walgreens). I got 2 bottles for less than I paid for 1 smaller bottle in store.
Appears and smells like the Real Deal.
I will be shopping with you for all my Cologne Needs.
Thank You!
Kenny Dunn

Date of experience: November 13, 2019

Good so far
November 6, 2019
Previous review

Good so far. Keep it up.

Date of experience: November 6, 2019
New York
2 reviews
29 helpful votes
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Awful customer service
November 3, 2023

Ordered perfume... put on the order please when delivered to bring to top floor apartment... perfume.com used ups who then turned over delivery to usps. No one can find the package... i called perfume.com and they said they could not help... so now i am out over $90+ dollars because perfume.com could not get the package delivered to me properly. They told me the package was "left at my mailbox" well... my mailbox is on a busy street/sidewalk in the Bronx! Anyone could have taken this package because the instructions were not followed!

Date of experience: October 27, 2023
Puerto Rico
1 review
0 helpful votes
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Good experience
January 29, 2021

I've been a customer of Perfume.com for years, and the experience has almost always been very good, just a couple of minor situations in about 6-7 years. Although, there is something I've been noticing since last year, and it is that they have been increasing notably their prices, to the point that two days ago I found a product in a store at $19 while in Perfume.com is priced at $27.58, that's about 45% more, and that's not the only example. I hope this won't be the trend of the site from now on.

Date of experience: January 29, 2021
Illinois
1 review
0 helpful votes
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Knockoff
May 14, 2021

My bottle of Burberry her is definitely a knock off the cellophane on the box was not secure at all. I can spray the perfume on and it is gone within two hours the sprayer on the bottle when you push it down leaks so bad the so-called perfume runs all over your hands I will never purchase anything from you again. Where do I send this back to you and how do I get a refund

Date of experience: April 14, 2021
District of Columbia
6 reviews
10 helpful votes
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The only perfume source I need.
May 22, 2021
Updated review

Perfume.com is a name I've heard of a million times and not once did I ever hear one negative thing about Perfume.com. Very easy to to navigate and they have everything. The prices are amazing as is how quickly I I Received my order... Very pleased with perfume.com I can't say that about to many places. Will not buy any other way..

Date of experience: May 22, 2021

I appreciate the fact that I could shop without being...
April 5, 2021
Previous review

I appreciate the fact that I could shop without being thrown a bunch of ads.

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
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Hanae Mori 1.7oz eau de parfum
August 30, 2019
Updated review

I found perfume.com by chance and have been buying all my perfumes on this site ever since. Some of the prices are very competitive in comparison to other sites. The delivery is fast and I haven't had any issues with the product I order. I only wish they would include some samples of other perfumes I could try to expand my collection.

Date of experience: August 30, 2019

Great prices, huge selection to choose from and easy...
August 23, 2019
Previous review

Great prices, huge selection to choose from and easy website to navigate.

Date of experience: August 23, 2019
Rhode Island
1 review
0 helpful votes
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Perfume.com has a great selection of perfumes that allowed me to find the perfect scent for me and my mother as her Christmas gift! The order completion took minutes and the perfume was at my door in two days. Thank you perfume.com

Date of experience: December 8, 2019
Canada
1 review
2 helpful votes
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Awful customer service
August 18, 2021

I ordered from this company and just as the perfume left the warehouse the amount dropped. Naturally I asked if I could get the lower rate. Agent said no it left the warehouse. I had asked whats wrong with crediting me the difference in the amount. She said they don't do that. It was a difference of $10, to me is small potatoes for a big company but alot of a person trying to make ends meet in this unpredictable world we are in.

Try using another supplier. They won't be getting my business again.

Date of experience: July 19, 2021
New York
1 review
4 helpful votes
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Never received my package
April 24, 2021

I ordered on the 11th of March, paid for 2-5 day shipping. It's been 14 days and no package, I check the updates everyday and it's says the same thing everyday label created but never sent. I've been calling every day no answer, email no answer. I will never order from this site again, and definitely making sure friends and family don't make the mistake either. So annoying!

Date of experience: March 25, 2021
India
5 reviews
4 helpful votes
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This site has Very good selections of premium perfumes. Wide range of collections. Smells Heavenly. Long lasting and fragrance is too good. Bought these perfumes at discounted price. Shipping process is fast and product received in excellent condition.

Date of experience: May 22, 2021
California
2 reviews
0 helpful votes
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Great perfumes and Great prices at Perfume.com.
April 28, 2021
Updated review

Love going to Perfume.com for gifts and when i want to " spoil " myself. They have such a huge selection on perfumes, colognes, etc. And they deliver so quickly! Their prices are amazing compared to other places.

Date of experience: April 28, 2021

Great perfumes and Great prices at Perfume.com.
April 28, 2021
Previous review

Love going to Perfume.com for gifts and when i want to " spoil " myself. They have such a huge selection on perfumes, colognes, etc. And they deliver so quickly! Their prices are amazing compared to other places.

Date of experience: April 28, 2021
Nevada
1 review
0 helpful votes
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Happy Buyer
June 4, 2020

I am totally happy with all the different colognes they have in stock and for the price definitely can't beat that, and prompt shipping. One happy buyer here and will continue to stock up on my cologne collection!

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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Im looking forward to my signature summer scent its been sold out for months but I'm glad i found it a couple months before summer. At such a great price too my old bottle is about half way need more juice for the summer time.

Date of experience: March 11, 2021

Im looking forward to my signature summer scent its...
March 4, 2021
Previous review

Im looking forward to my signature summer scent its been sold out for months but I'm glad i found it a couple months before summer. At such a great price too my old bottle is about half way need more juice for the summer time.

Date of experience: March 4, 2021
Alaska
1 review
0 helpful votes
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Fast, easy and overall great experience.
April 7, 2021
Updated review

As the title says, fast and easy check out, delivery was within a week, to Alaska no less, which if you ever lived in Alaska know how long orders take to get here. Selection was good and the reviews on the site were extremely helpful. I keep coming back here for any perfume/cologne I need and will keep coming back as long as they have what I like in stock.

Date of experience: April 7, 2021

Easy to do, fast check out, easy search, good experience
November 22, 2019
Previous review

Easy to do, fast check out, easy search, good experience.

Date of experience: November 22, 2019
Virginia
1 review
0 helpful votes
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I like ordering from this site but, having to wait so long for product to come into stock. I also feel that some of the perfume is over priced. I do price comparing of prices in retail stores and different franchises and see that yours are high as well the stores. Also the packages should be more secure due to the shipping and handling of the product knowing that it is liquid and flammable.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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Ordering and shipping was a breeze but unfortunately the quality of the product is where it failed. Both bottles did not last as long as previous bottles purchased from retailers. Not sure why but I am going to inquire about a refund, especially for the price I spent.

Date of experience: September 24, 2023