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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,472
shipping
3,518
returns
101
quality
7,769
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131,320 reviews
+128
How would you rate Perfume.com?
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Washington
1 review
0 helpful votes
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Love Perfume.com
November 17, 2021

Perfume.com has the fastest shipping EVER, I ordered my products and within 2 days it was at my doorstep. It might cost a couple dollars more than other discounted fragrance sites, but it's so worth it. I rather pay a little more and get my perfumes faster. They will always have my business.

Date of experience: November 16, 2021
Virginia
1 review
0 helpful votes
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Design's Scent
June 7, 2021

Ordering was easy, delivery was fast, but the Design that I have used for years smells so different I don't know if I'll still be using it. It really doesn't smell anything like it used to. I used to get so many compliments on my perfume. We'll see after finishing this last order

Date of experience: June 7, 2021
District of Columbia
1 review
0 helpful votes
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Terrible service with UPS - left a note to come pick up at access point -
1. Label did not work to get it open
2. Phone number i gave you did not work
3 Had to get 800 in the Philippines to help me and they had problems
Would rather have had it send via the post office and they deliver such small packages at my doo

Date of experience: November 4, 2019
Malaysia
1 review
13 helpful votes
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I ordered and made payment accordingly but got an auto reply mentioning payment was declined. But i got sms notifications frm my bank confirming the amount was deducted. Twice.!

Since the order was unsuccessful and supposedly unpaid, i dont have any references number or tracking order number to back up my claim. This is ridiculous.

Is this some kind of scam? Stay away from this website. Horrible experience.

Date of experience: June 13, 2021
GB
1 review
12 helpful votes
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Bought Gucci Woman perfume as it's discontinued now & cant buy it here in Scotland. Delivered in good time but perfume was different colour from original & totally different smell.
Contacted customer service and advised to return it at my own cost. £10 delivery and another £10 to return. Took it to postal service to be told perfume can't be sent through international mail.
So... I'm left with a £65 bottle of fake perfume and nobody gives a damn!
Steer clear of this company
SHAME ON YOU PERFUME.COM

Date of experience: October 15, 2018
Malaysia
1 review
0 helpful votes
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Why the delivery of my item taking too late. I ordered on 26 February and until now it's still in Singapore. It exceeds the actual delivery time. I never expect this from you. It's just from Singapore to Malaysia. Not a big deal.

Date of experience: March 17, 2021
California
1 review
0 helpful votes
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Glad I found this site!
December 8, 2019

I've never had any problem ordering. They have fantastic selections at great prices. The best part is, I don't have to deal with crowded department stores and can take my time right in the privacy of my home. The shipping time is very quick too and I unduly have my product within 3-4 days. I love this company.

Date of experience: December 8, 2019
Georgia
1 review
0 helpful votes
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Great cologne selection
August 20, 2021

Love the company. They have a membership where you pay a few dollars a month and choose what samples you would like. Great way to try out new cologne and perfume and get a sample size first without buying a big bottle and not liking it. Also they send money off coupons all the time to your email!

Date of experience: August 20, 2021
Rhode Island
1 review
0 helpful votes
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Cologne
October 24, 2021

I absolutely loved the cologne euphoria I bought my husband a while ago. I hope this is the same…it's for Christmas. My shopping experience was amazing - easy to navigate the site and free shipping regardless on amount spent!

Date of experience: October 24, 2021
Indiana
1 review
0 helpful votes
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Damaged Product
March 19, 2021
Updated review

I always order from Perfume.com. Prices are good. Products are authentic. Delivery time is excellent! However, this time around for a very important Valentines Day gift for my Honey, the product I received was damaged and quite a bit of the juice was missing. I ordered a brand new bottle. It arrived sealed in cellophane. I was surprised and embarrassed in front of my Honey. I'm waiting to see how Perfume.com will fix this.

Date of experience: February 15, 2021

Love it!
June 1, 2020
Previous review

Love it! Easy experience! Fast shipping!

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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Sceptical
March 31, 2021

I was skeptical of ordering online but I'm so happy I did! I received my perfume way sooner than expected! Great and secure packaging and these are not knock off perfumes. I will be ordering other fragrances, very soon

Date of experience: March 31, 2021
Florida
1 review
0 helpful votes
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Good timing
July 9, 2021
Updated review

This company overall is very impressive with a multitude of options that are inexplicably aromatic and grand. I will continue to support this company. The product I ordered arrived promptly and was definitely worth the price point. Samantha Belk

Date of experience: July 9, 2021

This company overall is very good, but seems to be...
July 1, 2021
Previous review

This company overall is very good, but seems to be out of quite a lot of items all the time. But I will continue to support this company. Samantha Belk

Date of experience: July 1, 2021
North Carolina
1 review
2 helpful votes
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Versace
January 19, 2022

One of my favorite fragrances. Purchased 10/2021 First when I purchased the scent seem to linger. A week into wearing, fragrances the Cologne sentVersace I could no longer smell on me after wearing about 3 hours. Not sure what's going on but the scent is weak…local purchase scent stays all day…. What is wrong? This was my first order I was so excited! I had already made plans to purchase additional fragrances. Order arrived on time no issues there!

Date of experience: December 20, 2021
Arizona
3 reviews
0 helpful votes
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Very nice!
December 22, 2021

Super! Very happy with my purchase on this site. I ordered 2 perfumes from them. One Juicy Couture and second one Jimmy Choo. The perfume opens beautifully on the skin, has a train and lasts for a long time!

Date of experience: December 22, 2021
North Carolina
1 review
2 helpful votes
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I wanted my purchase
December 28, 2021

This was my first time using this company, I ordered some cologne for a birthday gift hoping that it would get here in time my order was from place to place still no cologne. So I had to just go buy something else in the place, now I'm currently waiting on my refund back, I know mistakes happens but I was very disappointed with the process.

Date of experience: November 28, 2021
New York
1 review
0 helpful votes
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Great experience
December 13, 2020

Hair salon?
I'm leaving a review about Perfume.com subscription.
I like it a lot/ You guys have a very nice option of perfumes. Your price is much cheaper but the service is much better. Delivery is faster, perfume options are wider without overpricing for more expensive scents.
Thank you a lot for a wonderful experience.

Date of experience: December 13, 2020
Florida
4 reviews
0 helpful votes
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Easy to find what I have looked for and so many choices. Always receive in a fast fashion. Never have had any trouble with this web site and when things are on back order, Im always notified when I can place then my back order. A++++

Date of experience: December 3, 2022

The price is right!
April 27, 2022
Previous review

Have been waiting some time for this to come back in stock. Happy to receive this notice. Love Red Door

Date of experience: April 27, 2022

Its always an easy and relaxing time when I buy from...
December 22, 2020
Previous review

Its always an easy and relaxing time when I buy from your web site. I always look for your coupon offers. Today I found a 20% discount on my order and free shipping. Great job Perfume.com

Date of experience: December 22, 2020

Awesome
December 21, 2020
Previous review

Fast and easy.

Date of experience: December 21, 2020

Fast and easy
November 3, 2019
Previous review

Fast and easy.

Date of experience: November 3, 2019
Florida
1 review
0 helpful votes
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Overall 100% Pleased!
July 1, 2021

Overall very pleased with my purchase and shipping quality! The shipping box itself was heavy duty! I've over perfumes for other online companies that my purchase had arrived broken. Super fast shipping!
I would definitely buy again. Great online store to shop for your favorite perfumes!

Date of experience: July 1, 2021
Virginia
1 review
0 helpful votes
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Disappointed
May 14, 2022

I've used Bvlgari for a long time but this last bottle is lacking. The scent only last a couple of hours. What I've had before last all day and I can still smell it the next morning. What happened? No, I will not recommend to my friends nor will I order from this company again.

Date of experience: April 14, 2022
California
1 review
1 helpful vote
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Great service, received quickly. On the higher price end
April 5, 2021
Updated review

Great service, great delivery time, great product. Wish there would be more incentive regarding price of the product should this company want to continue to compete with retail stores. The incentive should be at least an eye catching discount. Overall I received exactly what I paid for in a wonderful timely manner!

Date of experience: March 6, 2021

Great
February 26, 2021
Previous review

Great

Date of experience: February 26, 2021