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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,472
shipping
3,518
returns
101
quality
7,769
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131,317 reviews
+128
How would you rate Perfume.com?
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Washington
1 review
0 helpful votes
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Wow
July 2, 2021

I bought the big tester size of Elizabeth Arden Green Tea. I haven't had any for years, and this was too good of a deal to pass up! Smells just as beautiful as it always has, and is perfect for summer.

Date of experience: July 2, 2021
California
1 review
2 helpful votes
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Very disappointed
May 17, 2022

I purchased from here for the first time. I will say the shipping was pretty quick but I ordered Replica Bubble bath and it literally has like no scent. I don't know if this was a old used bottle but u can't even smell it. I love this perfume but this was a waste of money and it's not cheap

Date of experience: April 17, 2022
Arizona
2 reviews
2 helpful votes
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Never Recieved my Order
December 18, 2021

Despite never getting my order, I got a notification that my package was delivered. Somewhere on your website you need to disclose that a signature is needed at time of delivery. I work doubles 6 days a week. Which makes it impossible to pick up. Apparently it is at a UPS pick up sight which further inconveniences me because I had to call them to see if they could hold it for longer than a week because I will be out of town for the week (which is what I was trying to get the scents for) and now im unable to not only use the scents i purchased but also have to go out of my way to pick them up after the events i bought them for. Will never use this site again. At this point I just want a refund.

Date of experience: November 18, 2021
Massachusetts
1 review
0 helpful votes
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Great Experience!
April 13, 2021

I've bought products from this site twice. Both times were wonderful. I use to purchase wicked expensive designer cologne from prominent brands, I was spending $120-$150 per bottle. All that changed when I found this site. I was getting authentic colognes for roughly 30% less. I legit never write reviews, but for some reason felt the need to let the world know this.

Date of experience: April 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Jimmy Choo Fever perfume
April 7, 2023

I have been ordering from Perfume.com for over a year and have been very satisfied with the products and customer service. I've found my favorite perfume from years ago that isn't sold in stores anymore (I haven't seen it)! I've recommended this company to many friends and a few strangers that told me I smell good... with my new fragrance Jimmy Choo Fever.

Date of experience: April 7, 2023
Canada
1 review
1 helpful vote
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Fraudulent Order/Charges
December 5, 2023

I put one order through the website but I received confirmation of two orders. I got in touch with the Perfume.com to let them know. They still shipped two orders and charged me for both. Now I have to wait until the orders arrive so that I can send one back to them. I have to wait for my refund until they get the product back. Nice timing on their part given that is a month before Christmas. Bottom line, they like to sell in multiples and if you don't buy into it, they will make you. This is one of the websites that take their chances and hope that you keep the product they sent unsolicited. And there they have their multiple sale. BE CAREFUL.

Date of experience: November 28, 2023
Washington
1 review
1 helpful vote
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Yardley Perfumes
April 23, 2023

Although this Company is lower on the $$ side, I thought I would give them a chance. I purchased several of their products. I have only tried the Lily of the Valley scent, and I was truly disappointed. I don't know yet about the other products -- Dahlia, English Rose, and Honeysuckle -- I haven't tried them. I felt my purchase experiment fell flat. My advice: Stick with the scents you know; Buyer Beware. I spent over $70 and probably will not use any of these products.

Date of experience: March 24, 2023
Georgia
1 review
0 helpful votes
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Perfume is real but old...
January 30, 2021
Updated review

Pretty good. I do think it's genuine perfume but I noticed that after I put it on 2 hours later I could no longer smell it on my skin which is not the case when I buy it from a major department store. Now that was one bottle, I'm going to do the same thing with my other bottle and see how that goes. Also I noticed that the prices for the same thing is higher than it was when I bought it before. I have shopped with perfume.com for some years but with the prices almost being the same as they are at major department stores, I may as well buy it from them and then I know it won't be old. I am not sure yet if I'm going to stop shopping with perfume.com because this is the first time I have experienced my perfume not staying on after a couple of hours.

Date of experience: January 30, 2021

Pretty good
October 20, 2019
Previous review

Pretty good.

Date of experience: October 20, 2019
Wisconsin
1 review
0 helpful votes
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What's in the bottles?
April 24, 2021

The website is great! Easy to use. I like how you can search for scents by category - floral, woody, etc. But what is in the vials? The fragrances are weak and don't last on the skin at all. It's that just how the samples are? I would be hesitant to buy full- sized bottles.

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Disappointed
December 31, 2020

Ordered 2 mens fragrances 17th Dec and no reply to email I sent. Finally arrived on 31st Dec. The packaging smelt strongly of one of them and when opened the John Paul Gautier one was at least an inch from the top of the bottle.
Very expensive. Poor customer service and product not full.

Date of experience: December 31, 2020
California
1 review
0 helpful votes
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Outstanding
September 14, 2021

I ordered 8 colognes & perfumes and received them all in mint condition in a very timely manner. I was updated each time my package was on the move and emailed by Support to check status of arrival. I had a great experience with Perfume.com and will definitely be ordering again in the future.

Date of experience: September 14, 2021
Georgia
1 review
0 helpful votes
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HAPPY HAPPY HAPPY
August 4, 2021

I love the surprise of receiving high end perfume that I would normally not buy for myself due to price, now I get to experience fabulous new scents and variety, exciting to see which one comes next, very very happy

Date of experience: August 4, 2021
Canada
1 review
0 helpful votes
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The subscription is a great idea but you can not choose from all they offer in bottle sales. Then switch out ones you pick as they are sold out. I could accept it however this happened twice in a row.

Perfume.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Rhode Island
3 reviews
0 helpful votes
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Perfect!
February 25, 2021
Updated review

Great prices and selection! This is my all time favorite fragrance that is difficult to find. I just recently seen it in the mall for double the price I paid! I couldnt be happier, I will recommend your site everytime!

Date of experience: February 25, 2021

Great prices and selection
February 18, 2021
Previous review

Great prices and selection

Date of experience: February 18, 2021
Maryland
2 reviews
1 helpful vote
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Fake discounts
June 16, 2023

This place sends me offers all the time. And there offers stink. Not once has there 20% off coupons ever actually been $20% off. How about everything is more expensive with the discounts then competitors regular prices. This company sucks!

Date of experience: May 17, 2023
Florida
2 reviews
14 helpful votes
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Great price... fast delivery
April 17, 2021
Updated review

Great price... fast delivery! I researched different websites to find this certain perfume as it is a little bit older. But I love the smell! This website offered TWENTY percent off WITH FREE shipping! Now that's a deal!

Date of experience: April 17, 2021

Quick and easy!
April 10, 2021
Previous review

Quick and easy!

Date of experience: April 10, 2021
Texas
2 reviews
9 helpful votes
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Looking for a new scent
March 8, 2021
Updated review

My favorite, the original Fendi perfume, was discontinued several years ago. I saw that you had a list of "Fendi like" choices. I ordered three small bottles of suggested alternatives to try and see what worked for me. I am trying them on different days, so I can see how they smell at first and how my body reacts during the day. I am so pleased with two of my choices... you made it easy and inexpensive to try to find a scent that will work for me!

Date of experience: March 8, 2021

Easy, helpful website
March 1, 2021
Previous review

Easy, helpful website. Great choices, reasonable prices, and reliable.

Date of experience: March 1, 2021
Michigan
1 review
0 helpful votes
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Excellent choice
August 29, 2023

Easy to find, easy to place. I appreciate the discount too since I'm alone now and a widow (86 years old) Daughter got me the first Versace and I love it. Switching for my life long use of Jessica McClintock. Didn't seem to smell on me anymore.

Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Pink Sugar Cologne
December 13, 2020

I needed more Pink Sugar cologne and saw that it is being discontinued. I originally only wanted 2 bottles, but there was a problem with my first transaction. I ordered it again only to find out that the first one had gone through. It is OK because now I have twice as much and I will not run out for a very long time!

Date of experience: December 13, 2020
Canada
1 review
7 helpful votes
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Not authentic
September 25, 2019

I have been using a perfume called Femme made by Rochas, for the past 40 plus years. I do know this perfume and in fact have a small amount left in my last bottle purchased directly from Rochas.
I was quite excited to discover that I may have found a site that sells it at a discounted price all while claiming it is the real perfume and not an imitation.
Well, I don't think it is the real perfume. I have immediately sprayed some an my skin and immediately knew it did not smell the same at all. It has somewhat of a chemically and rancid smell mixed with a vague similar scent of Femme... I am disappointed to say the least, I should have known better and ALWAYS purchase from the original perfume house, not a store that sells at discounted prices. I had purchased 2 bottles of perfume on this same order but will never again. What's the old saying? TOO GOOD TO BE TRUE!

Perfume.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2019