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Perfume.comReviews 8,467

4.5

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,807
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Maryland
1 review
0 helpful votes
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Purchase went very smoothly.
June 10, 2021

Ordering the product was easy. Received the product quickly, and I had no problems.

Date of experience: June 10, 2021
Oklahoma
1 review
0 helpful votes
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Great smell!
June 10, 2021

It was very fast on getting here...,.,... tester eas great!

Date of experience: June 10, 2021
Pennsylvania
1 review
0 helpful votes
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Exellent.
June 10, 2021

Easy to buy…………………………………………………………………………………………………….

Date of experience: June 10, 2021
Texas
2 reviews
0 helpful votes
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Great selections
June 10, 2021

Effortless experience and great selections with good prices

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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Great product at great price!
June 10, 2021

It was great to find my favorite perfume at such a reasonable price and be able to get it on payments.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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Great
June 10, 2021

Love love love my selections I choose from this site

Date of experience: June 10, 2021
Missouri
1 review
0 helpful votes
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I don't understand?
July 10, 2021

I ordered ONE item (TUSCANY) RECIEVED, Three days later I get the 2nd bottle which I didn't order
And you charged me again. Why did you double the order? Don't need 2 of the same, please respond
On how to send back and credit my account.

I don't understand?

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Obsession
June 10, 2021
Updated review

Great and quick... but I found out I did not get best price

Date of experience: June 10, 2021

Great and quick
June 3, 2021
Previous review

Great and quick

Date of experience: June 3, 2021
Texas
2 reviews
0 helpful votes
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I was not pleased
June 10, 2021
Updated review

The bottles were very tiny and I was thinking something else and it was not it. I would have paid more money if I would have known that not pleased

Date of experience: June 10, 2021

Very easy I love it
June 2, 2021
Previous review

Very easy I love it

Date of experience: June 2, 2021
Washington
2 reviews
0 helpful votes
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Super Fast shipping
June 10, 2021
Updated review

Love how fast and easy it is to find what I'm looking for. Free Shipping is always a plus and how fast it was is amazing. They always have great prices and Afterpay is the top reason I buy from here

Date of experience: June 10, 2021

Love how fast and easy it is to find what I'm looking...
January 4, 2020
Previous review

Love how fast and easy it is to find what I'm looking for.

Date of experience: January 4, 2020
New Jersey
1 review
0 helpful votes
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Great
June 10, 2021

Great and easy. Able to use after way which was very convenient.

Date of experience: June 10, 2021
North Carolina
1 review
0 helpful votes
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Very good
June 10, 2021

I'm really satisfied for this experience. I like shopping on your website because it is safe and go fast. Thanks

Date of experience: June 10, 2021
New York
1 review
0 helpful votes
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Susan
June 10, 2021

Very nice and easy. That is all I need to say. As you require me to enter 50 characters before this can be submitted, I will never respond to site jabber again as that is just what you get: jabber.

Date of experience: June 10, 2021
Virginia
1 review
0 helpful votes
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Ok
June 10, 2021

Ok really good stuff and I really appreciate that I can

Date of experience: June 10, 2021
New York
1 review
0 helpful votes
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Escada - Island Kiss smells amazing, I simply love it.
June 10, 2021
Updated review

Quick and simple checkout. I received my order very quickly.

Date of experience: June 10, 2021

Quick and simple checkout
June 2, 2021
Previous review

Quick and simple checkout.

Date of experience: June 2, 2021
Illinois
1 review
0 helpful votes
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Samples
June 9, 2021

The samples were definitely worth the money. I only bought the sample to find the ideal perfume that will work for me. And they help me pick it out and I like the smell so much. And they were pretty fast with the shipping as well. I recommend you to use the website for the perfect perfume match for you.

Date of experience: June 9, 2021
New Jersey
1 review
0 helpful votes
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Always satisfied
June 9, 2021
Updated review

Convenient shopping, great prices, quick delivery and secure packaging.

Date of experience: June 9, 2021

Convenient shopping and great prices
June 2, 2021
Previous review

Convenient shopping and great prices

Date of experience: June 2, 2021
Pennsylvania
3 reviews
1 helpful vote
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Less Than the Stores
June 9, 2021

I saw Burberry Weekend perfume in a store, tried it and loved it but it cost $85! Right in the store I went on line and found the same size perfume at Perfume.com for $36! I ordered it right there in front of the sales person!
My order came a few days later and it's genuine and great. Thanks!

Date of experience: June 9, 2021
Tennessee
1 review
0 helpful votes
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Love it
June 9, 2021
Updated review

I have an issue with the coupon, my total after selection was 160 and after I put the coupon code in my total is still 160.
Where is the discount?

Date of experience: June 9, 2021

I have an issue with the coupon, my total after selection...
May 4, 2020
Previous review

I have an issue with the coupon, my total after selection was 160 and after I put the coupon code in my total is still 160.
Where is the discount?

Date of experience: May 4, 2020
California
1 review
0 helpful votes
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Always a great experience!
June 9, 2021
Updated review

Quick, easy, painless. I've used Perfume.com many times. They're awesome!

Date of experience: June 9, 2021

Quick, easy, painless
December 18, 2019
Previous review

Quick, easy, painless.

Date of experience: December 18, 2019