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Perfume.comReviews 8,467

4.5

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perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,807
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Nevada
1 review
0 helpful votes
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It was fast delivery and not damaged... Thank you... I will order again in the future

Date of experience: June 12, 2021
Texas
1 review
0 helpful votes
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Perfume
June 11, 2021

Came fast as promised and smell Beautiful thank you

Date of experience: June 11, 2021
Florida
2 reviews
0 helpful votes
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Great Service Always!
June 11, 2021

I have always had great quick service & receive exactly what I order within a few days!

Date of experience: June 11, 2021
Minnesota
1 review
0 helpful votes
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Versace
June 11, 2021
Updated review

Very easy to navigate the site. And payment part was swift!

Date of experience: June 11, 2021

Very easy to navigate the site
June 3, 2021
Previous review

Very easy to navigate the site. And payment part was swift!

Date of experience: June 3, 2021
California
1 review
0 helpful votes
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Perfume
June 11, 2021

I received the purchased perfume in a timely manner. I was happy with the accuracy and packing of said perfume. Thank you.

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
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Perfect!
June 11, 2021

I received it on a reasonable time. Loved the process when ordering. Would recommend to anyone. I will be back!

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Altered fragrance
June 11, 2021

The perfume, my third repeat, had a different smell. Not sure if it was the hot mailbox or a formula change.

Date of experience: June 11, 2021
Georgia
1 review
0 helpful votes
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Old School
June 11, 2021

Perfumes that I used to use and not able to find, I found on your site and much more. Thanks

Date of experience: June 11, 2021
California
1 review
0 helpful votes
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Great!
June 11, 2021

Everything arrived as expected. Packaging was secure and sealed.

Date of experience: June 11, 2021
North Carolina
2 reviews
0 helpful votes
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Unavailable everywhere but here!
June 11, 2021
Updated review

I haven't been able to find this anywhere. I will return for more

Date of experience: June 11, 2021

I haven't been able to find this anywhere
May 30, 2021
Previous review

I haven't been able to find this anywhere. I will return for more

Date of experience: May 30, 2021
Missouri
1 review
0 helpful votes
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Feedback
June 11, 2021

Every time I order from this company I have no problem with my order

Date of experience: June 11, 2021
Texas
2 reviews
0 helpful votes
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Love it
June 11, 2021

The service I received was Excellent. I will shop again

Date of experience: June 11, 2021
Montana
1 review
0 helpful votes
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Outstanding
June 11, 2021

Working with Perfume.com is a great experience. Quick shipping, lots of selection, and great prices.

Date of experience: June 11, 2021
Maryland
2 reviews
0 helpful votes
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It has been a great experience. Looking forward to more.

Date of experience: June 11, 2021

It has been a great experience
June 4, 2021
Previous review

It has been a great experience. Looking forward to more.

Date of experience: June 4, 2021
Maine
1 review
0 helpful votes
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Bora Bora
June 11, 2021

Easy an exactly what I wanted at a good price. Good experience.

Date of experience: June 11, 2021
Georgia
1 review
0 helpful votes
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Great product fast
June 11, 2021

Husband loves his hugo boss infinite came fast and as described

Date of experience: June 11, 2021
Nevada
1 review
0 helpful votes
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Great packing,, merchandise was the merchandise I ordered, good price... most astonishing of all, you even reached out to us to make sure we received our merchandise...

Date of experience: June 11, 2021
Nevada
1 review
0 helpful votes
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First time using you guys and my order came quick! Will definitely order from you guys again. Fast shipping, good price.

Date of experience: June 10, 2021
Indiana
1 review
0 helpful votes
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Great cologne
June 10, 2021

Great cologne at awesome prices. You can spend alot or a little depending on your preference. I bought some very cheap cologne just to check it out and I was amazed at the quality for the price I paid

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Very Satisfied
June 10, 2021
Updated review

Easy to place order, very pleased with product and would order from Perfume.com again.

Date of experience: June 10, 2021

Very easy to place order
May 31, 2021
Previous review

Very easy to place order

Date of experience: May 31, 2021