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Perfume.comReviews 8,496

4.5

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perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
652
value
3,477
shipping
3,523
quality
7,835
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South Dakota
1 review
0 helpful votes
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Prompt
July 29, 2021
Updated review

It's easy and they are Excellent own prices and great about giving discounts

Date of experience: July 29, 2021

It's easy and they are Excellent own prices and great...
July 6, 2019
Previous review

It's easy and they are Excellent own prices and great about giving discounts

Date of experience: July 6, 2019
Nevada
1 review
0 helpful votes
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I am a perfume junky and all i can say it that it was delivered on time and within my budget that bottle will last and I can start my collection again.

Date of experience: July 29, 2021
Florida
2 reviews
0 helpful votes
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I'm very happy with my order I just got home and there it was on the table nicely handle also no bend boxes very good I'm really happy with the service thank you guys

Date of experience: July 29, 2021
Texas
1 review
0 helpful votes
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Bvlgari
July 29, 2021

Love the fragrance. Have worn it for years. Subtle

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Amazing
July 29, 2021

Super fast shipping! Easy to scroll through the site

Date of experience: July 29, 2021
Oregon
1 review
0 helpful votes
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Perfume
July 29, 2021

Super easy to use website and found exactly what I was looking for

Date of experience: July 29, 2021
Florida
1 review
0 helpful votes
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Great smells
July 29, 2021
Updated review

All brands first class like i remembered, it will transport my soul to passed memories! I love it! Will order again soon!

Date of experience: July 29, 2021

All brands first class
July 22, 2021
Previous review

All brands first class

Date of experience: July 22, 2021
Georgia
1 review
0 helpful votes
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Perfect
July 29, 2021

It was delivered quick and definitely one of my favorites

Date of experience: July 29, 2021
Illinois
3 reviews
0 helpful votes
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Excellent
July 29, 2021

Very positive. Just received my large Obsession... just placed another identical order. Quick turnaround on delivery. Packaged very securely.

Date of experience: July 29, 2021
California
1 review
0 helpful votes
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Perfect Thats all I have to say, why do u need 50 letters

Date of experience: July 29, 2021
California
1 review
0 helpful votes
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Satisfied Customer
July 29, 2021
Updated review

Quick and easy. The experience was easy to operate through the website.

Date of experience: July 29, 2021

Quick and easy
July 21, 2021
Previous review

Quick and easy

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Awesome
July 29, 2021

Bghjhgguhcfhvftuykhgxvjnnsjsjsjsbbwjuwbsbhshhehdjehshhajajjdjdjjsjsjejdjjzjshdhhzhhshshhdhdhdhshhssjsiwjakoauwuuwwujwjwjwjwjwjhsjjsjsj

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Armani Code
July 29, 2021

Great product and a great price! I was able to split it into four payments with Afterpay!

Date of experience: July 29, 2021
Georgia
1 review
0 helpful votes
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Love, Love all the choices you have to offer
July 29, 2021
Updated review

Prompt & fast delivery. So many items to chose from. Always have my perfume in stock.

Date of experience: July 29, 2021

Love, Love all the choices you have to offer
July 26, 2021
Previous review

Prompt & fast delivery. So many items to chose from. Always have my perfume in stock.

Date of experience: July 26, 2021
Pennsylvania
1 review
0 helpful votes
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Very happy customer
July 29, 2021
Updated review

Very pleased so far with every perfumed i have ever ordered and they were prompt on shipping it out to me

Date of experience: July 29, 2021

Very pleased so far with every perfumed i have ever...
October 6, 2019
Previous review

Very pleased so far with every perfumed i have ever ordered and they were prompt on shipping it out to me

Date of experience: October 6, 2019
Oregon
2 reviews
0 helpful votes
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Good deal
July 28, 2021
Updated review

Good site good price. Can't beat the value for nice cologne

Date of experience: July 28, 2021

Good site good price
August 20, 2021
Previous review

Good site good price

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Easy
July 28, 2021
Updated review

Easy Easy Easy Easy Easy! It was easy and delivered fast!

Date of experience: July 28, 2021

Easy Easy Easy Easy Easy!
July 21, 2021
Previous review

Easy Easy Easy Easy Easy!

Date of experience: July 21, 2021
Minnesota
1 review
0 helpful votes
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Just what I wanted
July 28, 2021

When I was younger I loved the boy who wore this cologne.
I wanted to

Refresh those memories

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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Small bottles for price paid
July 28, 2021
Updated review

For what I paid bottles should have been bigger. Very disappointed.

Date of experience: July 28, 2021

Fast and friendly site
July 21, 2021
Previous review

Fast and friendly site

Date of experience: July 21, 2021
Washington
1 review
0 helpful votes
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Over the counter sample
July 28, 2021
Updated review

The btl I purchased was a sample. It was completely full and had a cap (they often say the lid may be missing)
In the past I purchased another sample BTL. It was again completely full, this one missing cap. Totally worth it.

Date of experience: July 28, 2021

Quick shipping, perfumes are great
July 21, 2021
Previous review

Quick shipping, perfumes are great

Date of experience: July 21, 2021