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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Quick and easy to order wait time about 5 business days this is a gift I brought for a friend I ordered my own about 4 months ago love the scent not heavy about right for my age
I was very pleased to see the perfume of the month was Eternity for women! Can't wait for next month!
My Experience Was Okay But The Women's Perfume Was Half Full It Had Been Used Or Something Before It Was Packaged.
So many to chose from especially from nyla wish I knew what they smell like bought one but it not the smell you have one called nyla queen
Found what I was looking for & then some
Want expecting the fragrance of the month to arrive so quickly. Thank you!
Would order more later it was good product
More lower price are appreciated
Need to try another fragrance. But smells ok jewel. I got 3 of them wanted 2 other smells
Quick to locate and order. Always great service. The price is good and the ordering is simple. Will always return here for my products.
A; ways quick and easy and perfect product.
Great experience can't wait until next month. I will definitely recommend
Satisfied 😌 Received my product and was very satisfied. Look forward to bigger deals and sales in the future
They're the worst to shopping from keep on cancel your order with no cause
I didn't really care for that fragrance. Hopefully I will enjoy next months.
It's really not much to say you guys are dropping the ball and you're dropping it terribly
I love my perfume I got it back fast yes I definitely will tell try perfume.com
Product was exactly as described
Love the fragrance Arrived quickly
Very pleased great value fast delivery will shop again!
All went well. Simple and easy. Like the products. I would order again
Great job with everything keep up the good work! I would love more perfumes
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members