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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Not sure what's my next fragrance was going to unsubscribe my order but I thought to give it another month to see how it goes
My order came really fast, I'm so impressed, thank you, I will buy here soon
I have purchased several times from Perfume.com and I have never been disappointed.
Very efficient on getting the product to the customer. Had never used this site and I was happy with the outcome
Yo diria el tamaño es perfecto el aroma muy bien para su precio es excelente
Received as a late Mothers Day gift from my husband. It was a really nice surprise. I love it.
I love my perfume.Im excited to see whats coming next. So many scents I would like to try
Excellent as always I always order from perfume.com!!! My order is always fulfilled and that is why keep ordering from them!
I didn't receive it yet and it's been a week and it says it delivered
Quick delivery, very reasonable prices for every kind of fragrance, this is my second time ordering and I am very happy with the overall experience and the wonderful scents they have available
I recieved it in a timely manner. Its fresh clean scent doesnt dissappoint! Definitely buy it again!
Great timing and smells amazing! Thank you so much! Love perfume
Easy to order. Received faster then expected. Satisfied with the product. We love the scent.
Ordered and the perfume arrived 2 days later. No hassle. Very easy
Fast shipping just don't like the smell of the first shipment
Great I love that i get to enjoy all the new fragrances. So far its awesome
Greta order and delivery prices ate great too. I will definitely order again
Great perfume. I Like smell of the perfume. Thank you so much.
Great! I received the item very quickly and I really like it a lot!
Easy to order and love the service. Delivered on time. Last minute mother's day gift
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members