Performance Chip Tuning

Update 9/18/19
Performance Chip contacted me and made good on the 20% they kept. Took almost a year but they did refund and apologize that I had an unfortunate experience.

I bought one for my 2014 Honda Ridgeline, mileage dropped 3 mpg the first day I had it installed. I have tried contacting them twice to get a return authorization but they wont return emails, Total rip off company.
1/8/2019 Follow up, I finally got in contact with someone and they told me to return it, I asked if I would receive a 100% refund and was assured I would as long as it was not damaged. Well they refunded me $79.99 and kept $20 as a restocking fee. I filed a complaint with paypal who has decided to side with them and said the transaction was completed properly. DO NOT fall for their lies about the 100% guarantee and "What do you have to lose? $20 is what you have to lose. They are getting rich off of returns and is probably their plan to begin with the product does not do what they say or at least it didnt perform for me, perhaps it was not programmed properly in which case it was defective but they still charged me $20 plus the cost of returning. Unless you are sure this product will work for you or you dont mind losing $20 you better stay away..

Plugged it in and after 2 weeks got more power.i unplugged the battery when i installed it then hooked the battery back up just to be safe

I installed the chip and ran for six months and got 19.1 mpg on my truck. I uninstalled to test legitimacy and my mpg dropped to 15.1 maximum.

Do not buy from them unless you want terrible customer service. Would not take back an Cold Air Intake. They sent the wrong one and after I sent photos and multiple emails, still would not work with me. Their phone number does not work. I contacted BBB and the company refused to talk to them.

I bought a obd2 plug and play chip from these guys, plugged it in, and 2 weeks later my car would not start. I removed it and it started. I informed them I believed I had a defective product and asked for exchange. No reply after 6 e mails. I asked questions if this was normal and if I should plug it back in again. No reply. I plugged it back in and car started. One time. Now my car will no longer start. Do not buy anything from these people. They have no customer service and their product will ruin your car. I believe I will have to have my existing chip reprogrammed now, who knows how much that will cost. I imagine. A lot

DISHONEST COMPANY – READ BEFORE YOU BUY
I purchased the Stage 1 chip for my 2020 Ram 1500 5.7 Hemi. I followed the installation instructions perfectly. I drove with the chip, never removing it, for 3 weeks. I saw zero difference in fuel economy or power, driving the same routine every day. I emailed the customer support for a refund; the company's site states there is a 30-day money back guarantee. After several emails, I received direction on how to return it. I packed it in the original plastic wrap and in the original box. This cost me around $13 at UPS to mail it back. Then, I got a refund for $79.99, $20 less than what I paid for it. I emailed again and inquired and was sent a link to the terms and conditions and there was a restocking fee. The terms and conditions do not apply because the chip I received was apparently defective, as it did nothing. AVOID purchasing products from this company. How can a restocking fee apply for an item that doesn't work?
This company is DISHONEST in its dealings. It sold me a product that simply flashed blue lights and then charged me a $20 restocking fee for an item that did NOTHING THEY CLAIMED IT WOULD DO. Finally, I went to the company's site to leave a review, logged in and was refused. The message said only people who have purchased the product can review it. I DID PURCHASE THE PRODUCT. They just don't want people who are unhappy with the product leaving reviews.

I'm not surprised you screen your reviews prior to placing only the positive reviews on your site. I do not expect to see this on this site, so I will post it on other sites, including the BBB.
Do not buy a product from this company! The stage one chip I purchased did not work at all. Only change noticed using this product was the annoying bright blue light emitted from the device, distracting and unsafe while driving in dark conditions. It did not improve MPG or performance in any way. The company policy for returns is to be post marked by 14 days of purchase. Company also claims you must use it for 14 days to see results. In all fairness they allowed me to return 25 days after purchase at my request to give it a chance to succeed. No results noted. I returned it and they only gave back 75% of the purchase price (as per their policy). I assume they make their profit off customers that miss the 14 day window for returns or the 25% fees applied to those that do. I read mostly poor reviews and now I know why. Do not waste your time on this fraudulent product or company.

Play place, turn on laying order with this company for a colder intake. Hoping it was carb approved.
The website does not state at that specific part that it is not carbohydrated and I. Found this out the hard way.
Place the order in November 8th online was charged for to my credit card November 9th received the product November 10th.
When I caught home I called and spoke to representative of a customer service november tenth at three forty two p m.
I asked that it was CARB approved. He giggled and said no. He asked me what makes me think that it's is CARB approved. I told him when placed in the order for the specific item. His website does not show that it is not carbohydrated as he 99% of the other side. Specifically state those parts are not approved.
Is responses? "Oh well. I guess we're the 1%."
He said it's at the very bottom of their website where it's as Terms & Conditions. I have to click that link. Then scroll down and look for returns and read the fine print in the 2nd or 3rd paragraph.
I asked if I could return it. He said yes, but if you're out of two does not improve over the phone I will refuse it.
Plus you have to pay a restocking fee and pay for shipping.
I mentioned I don't mind paying for shipping but restocking on an item. I had less than 12 hours?
He said that's our policy take it or leave it.
Show the next day I paid for shipping 2 days later. Receive a credit minus restocking fee.
25% restocking fee for an item that I did not want.

Great company got a part for here and and it was great quality I will buy from here again I highly recommend this company in buying parts

The product I purchased from this... This is absolutely amazing. The UI and overall user experience is top class.

I bought a 5psi supercharger from these people. $200.00. I installed it as per instruction manual. The supercharger worked fine sitting in the driveway with the engine off. But every time I took it out with the engine running it just kept blowing fuses. No matter what I did. It just kept blowing fuses. After contacting performance chip tuning several times. With no response! And examining the " warranty card ". I realized THERE WAS NO WARRANTY. The warranty card you are supposed to fill out is blank on the return side. So there is no place to send it to. After six weeks of the purchase the drive motor went out altogether. After Again contacting performance chip tuning. I was finally told I was past the refund period. I didn't even want a refund. Just the motor replacement. Also the rubber mount/adapter is cracking. On both sides. This is a poorly built item and there is no warranty on it. And performance chip tuning doesn't warranty. Don't buy one. Also I wrote a review on their site and of course it's not put up. They only put up good reviews. Probably their own. The supercharger doesn't work, is poorly made, and performance chip tuning doesn't warranty it. So Don't Buy One and beware of performance chip tuning.

They have a nice site with a compatibility filter that doesnt work it will say it works but you will get a unit that doesnt read speed rpm a/f mixture or run any of the timed comparisons function. When you finally give up and return it be prepared to be stuck with the cost of return postage and then being charged 50 dollars to restock the item. Pretty much a scam if you ask me. Im sure the guy will come around and say im a competitor making fake claims or that i never ordered his product. Let me assure you I have. Save yourself the money time and hassle just go somewhere else.

So the response since i posted this review the response is to deny it and call me a liar. I have uploaded all the emails that were sent back and forth between us including the one where you back pedaled over giving me a partial refund and were made aware that between the restocking fee and the postage I paid to return your product came to 93 dollars. Just in the interest of complete honesty I was billed 299.95 and was returned 249.95 if i have to I can upload proof of that as well. I dont expect to hear back from this rep but I have taken the liberty of uploading this review and information to other review sites and the business bureau. I have also noticed that the majority of positive reviews that were made were posted in a 6 day window. Being that the representative referred to charging me a 50 dollar restocking fee as being ridiculous I did email them and ask for my money back. No surprise they will not respond.