Performance Chip Tuning
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Performance Chip TuningReviews 46

2.4
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Performance Chip Tuning Reviews Summary

Performance Chip Tuning has a rating of 2.4 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Performance Chip Tuning most frequently mention and customer service. Performance Chip Tuning ranks 94th among Auto Parts sites.

service
20
value
22
shipping
21
returns
17
quality
21
This company does not typically respond to reviews
Iowa
1 review
4 helpful votes
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Do not buy from them unless you want terrible customer service. Would not take back an Cold Air Intake. They sent the wrong one and after I sent photos and multiple emails, still would not work with me. Their phone number does not work. I contacted BBB and the company refused to talk to them.

Date of experience: May 8, 2021
Performance C. — Performance Chip Tuning Rep
over a year old

This buyer was making threats the entire time, being very aggressive with our staff. He was harassing us by calling 10 times in a row. Our phone number works, this person is lying. You can call us anytime Mon-Fri. It's just another fake review full of lies. People like to corrupt the reviews sites and unfortunately, reviews sites let them.

Canada
1 review
1 helpful vote
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Stage 3 module
April 20, 2021

Shipping ok bought it for my 2019 mustang to gain some hores power and smoother shifts didn't care about fuel mileage. Got it plugged it in did the install as instructed been driving for a week or more now and feel nothing so disappointing doesn't do what it said it would do this product is garbage company should be reported for selling fake performance tuners don't buy. Go to real tuner shop and spend the money for real tune.

Date of experience: April 20, 2021
Performance C. — Performance Chip Tuning Rep
over a year old

This is most likely a fake review. We get these from time to time. Competitors attempting to discredit our product. We've been in business since 2007 but these fake reviews ''demand we be reported for selling fake performance tuners'' We gotta deal with a few of these a year.

Tennessee
1 review
3 helpful votes
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Garbage
April 12, 2021

So I ordered a cold air intake from them. They waited 24 hours or so to tell me the one I ordered was not in stock. So they had another one that would (work with my car). And there was a price difference and they would refund the difference. Well the one I got in the mail was neither one, and they refused to refund me any money. Well I contacted them to return it, they fought me on that. Said they had to ask the warehouse to see if they are accepting returns or not. Then they fought me on a shipping label to return it. Then once I shipped it I kept track of it. And they didn't contact me until almost a week of them receiving it. I asked about my refund they said it was up to the warehouse on it. Then once they claimed it was issued it took another 4 days to show up. Then once it did it was $10 less then what I paid. I asked about the price difference and below in the pictures was their response. If I was you I would stay away from this company! Nothing but scam artists!

Date of experience: April 12, 2021
Performance C. — Performance Chip Tuning Rep
over a year old

Like most 1 star reviewers, they don't tell you the entire or true story. This buyer made several demands on more emails, was being abusive to our staff and he returned the product full of grease and oil stains, scratches and missing a coupler piece. He also decided on his own to pay $32 to ship back the product. We did not tell him to choose that shipping method, he did it on his own. We offer full refunds if you return our product on time and without damages like this buyer returned it.

Washington
2 reviews
4 helpful votes
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Great performance increase, fast shipping!
January 28, 2021

I noticed an immediate difference after plugging this chip into my 2019 Honda Civic Hatchback 1.5L turbo. Feels quite a bit peppier and throttle response has definitely increased. The initial fit onto the plug was a little tight but I was able to get it on. I'm only a few days in and can't wait to see the improvement in another weeks time. The website is a little confusing since it states 100% money back guarantee, then terms and services reads that there is a 25% restocking fee. This is probably the main issue that people have with this company. I don't anticipate needing to send it back, but if I do I'm a little worried about the process.
Performance wise, the chip seems to do what it says. So far I'm happy with my purchase.

Date of experience: January 28, 2021
Canada
1 review
12 helpful votes
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Company with no ethics
October 7, 2020

Bought a stage 2 chip which I immediately returned due to reading multiple review this site was a scam. Here's essentially how they operate. You the customer pay for the hope of making your car perform better with a cheap alternative. Ik because this was me.

The second you sign the terms and conditions and pay you have lost 25% - 100% of your money. One of 2 things will happen.

You will either keep the chip and it will be past the time to return it and they will keep all of your money when you realize it doesn't work.

Or if you're me you return it immediately and they hit you with a 25% restocking fee.

I would love to meet the scum running this operation and how this is legal to me is crazy. DONT GIVE THEM YOUR MONEY THEY ALREADY TOOK MINE.

Any good review about this company is fake.

Date of experience: October 7, 2020
Performance C. — Performance Chip Tuning Rep
over a year old

Definitely a competitor, who ordered from us and returned it to have an order number and leave a bad review. His false claims almost seem robotic with words like ''fake'' ''scam''. Do not trust these reviews with 1 or 2 stars, they do not reflect our business and customer service since 2007 we've proudly assisted buyers to obtain better performance with their vehicles. Just call us and we'll be happy to assist you Monday-Friday

Virginia
1 review
7 helpful votes
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Stage 1
October 2, 2020

Never got mpg but minus three mpg. Got 20 mpg without stage one and 17 mpg with. It did gave good throttle responce. But after three months my 2001 ford crown victoria is now idling rough. Take the stage one off and it runs smooth. Idid replace all cold packs and plugs before i put on stage one. Very disapointed about this product.

Date of experience: October 1, 2020
Pennsylvania
1 review
11 helpful votes
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Product did nothing for my car, after several days of delays and back and forth emails they returned it. And they charged a restocking fee. I guess their product is actually the fee for returning the junk. Maybe thats how they make money. Thanks for nothing.

Date of experience: July 19, 2020
Performance C. — Performance Chip Tuning Rep
over a year old

We do not know who you are or what product you ordered. We don't have you as a buyer. Probably ordered a chip from another company.

New York
1 review
12 helpful votes
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The product has zero function. I have receipts screenshot the original box also conversation saved by the moron employee who admit to being high on the phone. This company is a complete scam

Date of experience: July 10, 2020
Performance C. — Performance Chip Tuning Rep
over a year old

Who leaves a review like this? ''no pcm information on board'' competitors leaving fake reviews, that's who.

Canada
1 review
4 helpful votes
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Best idea I have had
September 20, 2019

This is a great product. Super happy with it. I would highly recommend this product. I will be soon getting one for my civic. It worked so good for my Prelude 2001

Date of experience: September 20, 2019
Illinois
2 reviews
3 helpful votes
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Awesome
September 16, 2019

I can feel the power, more torque and my car is ready to take off fast. It's everything it says it is. I am also gaining more horsepower.

Date of experience: September 16, 2019
Canada
1 review
6 helpful votes
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Products are legit, customer service - meh.
September 12, 2019

Asked several questions, waited lonf for an answer, got a generic answer
That can probably be applied to anyone asking anything.

Did get genuine products though.

Date of experience: September 12, 2019
Performance C. — Performance Chip Tuning Rep
over a year old

Very sorry to hear this. We answer our customers as best we could. If you are asking for more in-depth detailed information and technical questions, we would be happy to forward those questions to our warehouse techs who can provide more detailed answers. Thank you for letting us assist you.

Idaho
1 review
4 helpful votes
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Does what it claims to do!
September 12, 2019

It's plug'n play. All I did was install a short ram air intake, and some performance plugs, and my sentra's a whole lotta fun to drive!

Date of experience: September 12, 2019
New Jersey
1 review
16 helpful votes
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Definitely works
July 16, 2019

First purchased & installed stage 1,,, on my 2016 nissan altima 3.5 sr,,, felt power increase across rpm band,, but was getting check engine light/p101 lean code. Contacted them 6 weeks later because I like power gain& wanted this to work. They suggested go with stage 2 because some cars computers clash with stage 1,, and I should try stage 2. They refunded my money even though it was after 30 days,, I waited couple more weeks but missed the performance gain which was undeniable. I bought the stage 2, have experienced 2 mpg gain,, and smoother idle, and what feels like a 20hpgain & increased torque,, having no problems with the stage 2,,, and now I am completely satisfied,,, except curious about stage 3...

Date of experience: July 16, 2019
Texas
1 review
27 helpful votes
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Ordered a stage 1 chip for my 2008 Tacoma. It physically did not fit. I emailed them twice within the 14 return day period for return instructions. They never replied. I challenged the charge on my credit card and they denied my claim, said I never returned the chip. True but one cannot return the chip w/o instruction from Performance Chip which they never provided. These folks have no clue about customer relations or they are a total scam. BTW the LL Bean Mastercard cursory investigation failed to recognise my claim

Date of experience: February 10, 2019
Ohio
1 review
15 helpful votes
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Update 9/18/19
Performance Chip contacted me and made good on the 20% they kept. Took almost a year but they did refund and apologize that I had an unfortunate experience.

I bought one for my 2014 Honda Ridgeline, mileage dropped 3 mpg the first day I had it installed. I have tried contacting them twice to get a return authorization but they wont return emails, Total rip off company.
1/8/2019 Follow up, I finally got in contact with someone and they told me to return it, I asked if I would receive a 100% refund and was assured I would as long as it was not damaged. Well they refunded me $79.99 and kept $20 as a restocking fee. I filed a complaint with paypal who has decided to side with them and said the transaction was completed properly. DO NOT fall for their lies about the 100% guarantee and "What do you have to lose? $20 is what you have to lose. They are getting rich off of returns and is probably their plan to begin with the product does not do what they say or at least it didnt perform for me, perhaps it was not programmed properly in which case it was defective but they still charged me $20 plus the cost of returning. Unless you are sure this product will work for you or you dont mind losing $20 you better stay away..

Date of experience: November 21, 2018
Performance C. — Performance Chip Tuning Rep
over a year old

Hello Tab,
We offer 60 days FREE returns in all our performance Chips (2 Times more time compared to our competitors) which we believe is enough time to test the product.
There is no way you can drop 3 mpg after plugging the Chip.

Mexico
2 reviews
10 helpful votes
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I purchased the Stage 1 chip on my 2006 Honda Civic and the gains are amazing they really work. Thanks

Date of experience: September 6, 2018
Mexico
28 reviews
33 helpful votes
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At first, I had some doubts about performance parts because of the false reviews you can find on the Internet, especially on performance chips.
I decided to give them a call and they help me out to choose the right chip for my vehicle, after receiving my chip I see the result within the first week after plug in the chip, now I'm saving about 4 MPG on my Dodge.
Thank you, guys!

Date of experience: September 6, 2018
Mexico
1 review
15 helpful votes
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Reviews are almost useless. 1 start whiners claiming Scam is most likely false.
I dont know why there's repetitive 1 star reviews for this company, I bet they're fake. I ordered stage 1 performance chip and they offer 60 Day Money Back Guarantee, who can beat that? Plus I got a cold air intake from them and it got to me in 3 days free shipping. And they have a phone number and customer service. These 1 star reviewers are fake or just cry babies.

Date of experience: September 6, 2018
California
2 reviews
7 helpful votes
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I had alot of questions about getting more power out of my F150, I called them up and they gave me a few options... Now the truck has woken up. Very happy

Date of experience: September 5, 2018
Illinois
1 review
15 helpful votes
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I bought a 5psi supercharger from these people. $200.00. I installed it as per instruction manual. The supercharger worked fine sitting in the driveway with the engine off. But every time I took it out with the engine running it just kept blowing fuses. No matter what I did. It just kept blowing fuses. After contacting performance chip tuning several times. With no response! And examining the " warranty card ". I realized THERE WAS NO WARRANTY. The warranty card you are supposed to fill out is blank on the return side. So there is no place to send it to. After six weeks of the purchase the drive motor went out altogether. After Again contacting performance chip tuning. I was finally told I was past the refund period. I didn't even want a refund. Just the motor replacement. Also the rubber mount/adapter is cracking. On both sides. This is a poorly built item and there is no warranty on it. And performance chip tuning doesn't warranty. Don't buy one. Also I wrote a review on their site and of course it's not put up. They only put up good reviews. Probably their own. The supercharger doesn't work, is poorly made, and performance chip tuning doesn't warranty it. So Don't Buy One and beware of performance chip tuning.

Date of experience: March 16, 2016

From the business

Buy online performance chip for your car such as ECU chips, power and Flash programmers and Custom horsepower tuning.


performancechiptuning.com
Ebor, United States