Daniel M.

Tennessee United States

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Performance Chip Tuning

Auto Parts

“Garbage”

4/12/21

So I ordered a cold air intake from them. They waited 24 hours or so to tell me the one I ordered was not in stock. So they had another one that would (work with my car). And there was a price difference and they would refund the difference. Well the one I got in the mail was neither one, and they refused to refund me any money. Well I contacted them to return it, they fought me on that. Said they had to ask the warehouse to see if they are accepting returns or not. Then they fought me on a shipping label to return it. Then once I shipped it I kept track of it. And they didn't contact me until almost a week of them receiving it. I asked about my refund they said it was up to the warehouse on it. Then once they claimed it was issued it took another 4 days to show up. Then once it did it was $10 less then what I paid. I asked about the price difference and below in the pictures was their response. If I was you I would stay away from this company! Nothing but scam artists!

Tip for consumers:
Don't use them at all!

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Performance C. – Performance Chip Tuning Rep Over a year old

Like most 1 star reviewers, they don't tell you the entire or true story. This buyer made several demands on more emails, was being abusive to our staff and he returned the product full of grease and oil stains, scratches and missing a coupler piece. He also decided on his own to pay $32 to ship back the product. We did not tell him to choose that shipping method, he did it on his own. We offer full refunds if you return our product on time and without damages like this buyer returned it.