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Perfect Tux
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Perfect Tux

How would you rate Perfect Tux?
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Utah
1 review
1 helpful vote
Follow Mary T.
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I called in an emergency needing two child suits to take with me to Switzerland the following day. Chat line fellow was excellent. I wish I could remember his name. I got my daughter in Switzerland on the phone. She took boys measurements and I typed back to chat line. Recommendation on sizes made. Overnight shopping came thru, and I hand carries for a perfect fit on the other end. Boys looked fantastic!

Date of experience: January 10, 2017
Alabama
1 review
1 helpful vote
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Excellent Products
September 30, 2016

Excellent product. Great quality. The customer service was also super. The only problem is they did not have a tux that fit me. I had to order a tux that was too big and then take it to a tailor and have it fitted. I wish they would carry a few more sizes. However, I supposed I still came out on top because with the inexpensive prices I still didn't spend a whole lot of money even with the custom tailoring.

Date of experience: September 29, 2016
Oregon
1 review
1 helpful vote
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Quality, affordable tux. Excellent communication. Incredible customer service. The red tux we originally ordered was back ordered and Perfect Tux jumped thru every hoop to make sure my son had the perfect red tux he dreamed of wearing for his Senior prom. We will definitely be ordering again in the future. Thank you.

Date of experience: May 6, 2017
Virginia
1 review
1 helpful vote
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A few pros and cons
May 1, 2016

I will definitely consider ordering from you guys again. Everything came in a timely matter. You all did end up running out of stock with the size we needed but everything worked out with the exception of the pants. Also, I would have liked to have a tracking number just so I would feel more comfortable knowing where my packages were.

Date of experience: May 1, 2016
New Jersey
1 review
28 helpful votes
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Highly Disappointed!
March 23, 2019

I ordered a tux, when it arrived my son told me it was not the color he wanted. I put in a request for a return and it was approved. The next day I shipped the tux through UPS. The tux arrived in two days. It's been almost 3 weeks and I'm still waiting to get my money back. I have called, left voice mails, and sent several emails but no response. The process should not take this long especially when prom season is right around the corner. I would recommend a quicker process.

Date of experience: March 23, 2019
Steven B. Perfect Tux Rep
over a year old

Hi Veronica - I'm really sorry for your experience with our return process, but as clearly stated, it takes 7-10 business days to process. We try to be upfront as possible with all our policies. Unfortunately, during our peak season we get a lot of returns and exchanges and we process them in the order received. It hasn't been three weeks, but it did take the full 10 business days.

Michigan
1 review
0 helpful votes
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Crunch time success
March 24, 2016

I was having so much difficulty finding a patent leather shoe for a toddler boy a couple of weeks before Easter. I bought a white shoe from another store but was not really happy with it so I decided to give the Internet one more try. PerfectTux came through in the clutch and I was completely satisfied with my purchase and timely delivery.

Date of experience: March 24, 2016
New Jersey
1 review
0 helpful votes
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Perfect Tux Indeed
December 30, 2019

I went to an expensive Tuxedo Shop for my son when he was in a wedding last year. I spent $250 on his whole ensemble. When I wanted to find the next size up for this year, I searched online and was able to get the same exact brand for less than half. The quality is second to none. I'm so happy I found you.

Date of experience: December 30, 2019
Michigan
1 review
1 helpful vote
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Great bang for the buck
December 8, 2016

My husband is a concert cellist so needs a tux shirt as part of his uniform". The quality of cotton, the very nice detail and the crisp wings on the collar make this shirt stand out above the rest. It fits him beautifully. Will buy again.

Date of experience: December 7, 2016
Illinois
1 review
0 helpful votes
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Awesome Customer Service
November 29, 2020
Updated review

Found what I need for a hard size and shoes for an emergency situation. There was a small hiccup but they made it right and saved my event! Quality item!

Date of experience: November 29, 2020

Found what I need for a hard size and shoes for an...
November 22, 2020
Previous review

Found what I need for a hard size and shoes for an emergency situation.

Date of experience: November 22, 2020
Georgia
1 review
1 helpful vote
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Perfect
April 14, 2019

This is the first time ordering a suit online. The options were great as my son wanted something different from the classic looking tux for prom. He loves the suit. The only thing I would suggest of the company is to allow separate jacket ordering from the pants. My son is tall but rather slim in the waist. So his shirts and jackets run a little larger than his pants usually.

Date of experience: April 12, 2019
Massachusetts
1 review
4 helpful votes
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DO NOT DO IT!
July 10, 2019

Horrible experience for over 3 weeks. Need a full refund and return for everything!
Had to reach out to them numerous times. And multiple times received different answers from different people.
Maybe if they see this, something will change for the better.

Date of experience: July 9, 2019
Ohio
1 review
1 helpful vote
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Great prices on great products
April 2, 2017

I was looking for a unique and great looking Tux/Dinner jacket for my wedding. Many chain stores were extremely expensive and did not really help me find what I needed. PerfectTux had many options in stock at great prices. The product arrived as described and fit perfectly. It was a smooth and easy experience.

Date of experience: April 1, 2017
Washington
1 review
14 helpful votes
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They shipped a completely different shirt than I ordered. I have called and emailed and have not been able to get anyone on the phone. I am contacted my credit card company because I feel something is fraudulent.

Date of experience: September 24, 2019
Mississippi
1 review
3 helpful votes
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I ordered my little uncle tux a week before prom. The shipment was awesome, perfect timing. I WILL be ordering my wedding tuxedos from here! Keep up the good work! Thank you so much! Much love from Mississippi

Date of experience: April 2, 2018
California
1 review
3 helpful votes
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Perfect Dinner Jacket
November 3, 2017

I needed a white dinner jacket for a upcoming event. I found Perfect Tux on Google and thought I would give them a try. Everything went smoothly and I don't really have any complaints. If I ever need formal wear again i'll be back. Thanks!

Date of experience: November 3, 2017
Italy
12 reviews
1 helpful vote
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Unique products...
July 12, 2020

Perfect Tux is a great costume manufacturer. The prices are quite adequate and the service is simply excellent. They do exactly what you order, everything is always perfect. I've ordered on Perfect Tux myself several times, everything was always ready quickly and cheaply enough. I'm glad I found this site online.

Date of experience: July 12, 2020
Florida
1 review
0 helpful votes
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Great customer service
July 26, 2016

The suits wasn't to our liking but this company took it back with no problem. Only issue I wish they would consider having paid postal returns. We spent a lot of money on just returning the suits. Otherwise good company.

Date of experience: July 26, 2016
Georgia
1 review
2 helpful votes
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Never looked better!
October 23, 2017

This tux was a perfect fit. If you're looking for a formal wear and want to stand out, you need to purchase from 'Perfect Tux. Everyone wanted to know where I got my tux from. I will definately be ordering from them again. The order was professionally package, no
Creases or wrinkles. I never looked better!

Date of experience: October 23, 2017
Texas
1 review
1 helpful vote
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Boys' suit
December 9, 2016

Thank you so much for speedy delivery/customer service and product quality. Suit fitting for a 12y old can be challenging: don't know if your company can influence measures. The jacket was a bit short on the sleeves but sat perfectly on the shoulders... length of trousers also good but the waist too large with no possibility of adjustment (no latches inside to pull). Apart from that an overall positive experience and price corresponded to value.

Date of experience: December 9, 2016
Florida
1 review
1 helpful vote
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Exactly as I hoped - and delivered right away
December 10, 2016

After scouring stores looking for matching ties for the grooms men, i stumbled upon this site. The ties looked like they were the right color and would fit our need. The price was right and they promised quick delivery, so it was worth a try. PerfectTux.com came through perfectly. The ties are just what we wanted and came in the mail immediately. Thanks so much

Date of experience: December 10, 2016

Overview

Perfect Tux has a rating of 3.1 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfect Tux most frequently mention customer service, good quality and many compliments. Perfect Tux ranks 23rd among Men's Clothing sites.

service
18
value
30
shipping
30
returns
8
quality
30
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263 reviews