I called in an emergency needing two child suits to take with me to Switzerland the following day. Chat line fellow was excellent. I wish I could remember his name. I got my daughter in Switzerland on the phone. She took boys measurements and I typed back to chat line. Recommendation on sizes made. Overnight shopping came thru, and I hand carries for a perfect fit on the other end. Boys looked fantastic!
Excellent product. Great quality. The customer service was also super. The only problem is they did not have a tux that fit me. I had to order a tux that was too big and then take it to a tailor and have it fitted. I wish they would carry a few more sizes. However, I supposed I still came out on top because with the inexpensive prices I still didn't spend a whole lot of money even with the custom tailoring.
Quality, affordable tux. Excellent communication. Incredible customer service. The red tux we originally ordered was back ordered and Perfect Tux jumped thru every hoop to make sure my son had the perfect red tux he dreamed of wearing for his Senior prom. We will definitely be ordering again in the future. Thank you.
I will definitely consider ordering from you guys again. Everything came in a timely matter. You all did end up running out of stock with the size we needed but everything worked out with the exception of the pants. Also, I would have liked to have a tracking number just so I would feel more comfortable knowing where my packages were.
I ordered a tux, when it arrived my son told me it was not the color he wanted. I put in a request for a return and it was approved. The next day I shipped the tux through UPS. The tux arrived in two days. It's been almost 3 weeks and I'm still waiting to get my money back. I have called, left voice mails, and sent several emails but no response. The process should not take this long especially when prom season is right around the corner. I would recommend a quicker process.
I was having so much difficulty finding a patent leather shoe for a toddler boy a couple of weeks before Easter. I bought a white shoe from another store but was not really happy with it so I decided to give the Internet one more try. PerfectTux came through in the clutch and I was completely satisfied with my purchase and timely delivery.
I went to an expensive Tuxedo Shop for my son when he was in a wedding last year. I spent $250 on his whole ensemble. When I wanted to find the next size up for this year, I searched online and was able to get the same exact brand for less than half. The quality is second to none. I'm so happy I found you.
My husband is a concert cellist so needs a tux shirt as part of his uniform". The quality of cotton, the very nice detail and the crisp wings on the collar make this shirt stand out above the rest. It fits him beautifully. Will buy again.
Found what I need for a hard size and shoes for an emergency situation. There was a small hiccup but they made it right and saved my event! Quality item!
Found what I need for a hard size and shoes for an emergency situation.
This is the first time ordering a suit online. The options were great as my son wanted something different from the classic looking tux for prom. He loves the suit. The only thing I would suggest of the company is to allow separate jacket ordering from the pants. My son is tall but rather slim in the waist. So his shirts and jackets run a little larger than his pants usually.
Horrible experience for over 3 weeks. Need a full refund and return for everything!
Had to reach out to them numerous times. And multiple times received different answers from different people.
Maybe if they see this, something will change for the better.
I was looking for a unique and great looking Tux/Dinner jacket for my wedding. Many chain stores were extremely expensive and did not really help me find what I needed. PerfectTux had many options in stock at great prices. The product arrived as described and fit perfectly. It was a smooth and easy experience.
They shipped a completely different shirt than I ordered. I have called and emailed and have not been able to get anyone on the phone. I am contacted my credit card company because I feel something is fraudulent.
I ordered my little uncle tux a week before prom. The shipment was awesome, perfect timing. I WILL be ordering my wedding tuxedos from here! Keep up the good work! Thank you so much! Much love from Mississippi
I needed a white dinner jacket for a upcoming event. I found Perfect Tux on Google and thought I would give them a try. Everything went smoothly and I don't really have any complaints. If I ever need formal wear again i'll be back. Thanks!
Perfect Tux is a great costume manufacturer. The prices are quite adequate and the service is simply excellent. They do exactly what you order, everything is always perfect. I've ordered on Perfect Tux myself several times, everything was always ready quickly and cheaply enough. I'm glad I found this site online.
The suits wasn't to our liking but this company took it back with no problem. Only issue I wish they would consider having paid postal returns. We spent a lot of money on just returning the suits. Otherwise good company.
This tux was a perfect fit. If you're looking for a formal wear and want to stand out, you need to purchase from 'Perfect Tux. Everyone wanted to know where I got my tux from. I will definately be ordering from them again. The order was professionally package, no
Creases or wrinkles. I never looked better!
Thank you so much for speedy delivery/customer service and product quality. Suit fitting for a 12y old can be challenging: don't know if your company can influence measures. The jacket was a bit short on the sleeves but sat perfectly on the shoulders... length of trousers also good but the waist too large with no possibility of adjustment (no latches inside to pull). Apart from that an overall positive experience and price corresponded to value.
After scouring stores looking for matching ties for the grooms men, i stumbled upon this site. The ties looked like they were the right color and would fit our need. The price was right and they promised quick delivery, so it was worth a try. PerfectTux.com came through perfectly. The ties are just what we wanted and came in the mail immediately. Thanks so much
Answer: Our main office and warehouse is located in Santa Clarita, CA (Los Angeles area) - We're mainly an online company and utilize a few fulfillment centers around the nation too.
Answer: Everything on the site is for purchase. It's yours to own.
Answer: No, sorry - Everything is for purchase.
Answer: Yes they do. I ordered a 54 because most jackets I've ordered are smaller than they say. I usually wear a 50 and this is a little big on me but that isn't a big deal. First time I've found a company that is true to size
Perfect Tux has a rating of 3.1 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfect Tux most frequently mention customer service, good quality and many compliments. Perfect Tux ranks 23rd among Men's Clothing sites.
Hi Veronica - I'm really sorry for your experience with our return process, but as clearly stated, it takes 7-10 business days to process. We try to be upfront as possible with all our policies. Unfortunately, during our peak season we get a lot of returns and exchanges and we process them in the order received. It hasn't been three weeks, but it did take the full 10 business days.