I've used them three times I think now and will again in the future should the need arise. Great customer service as well.
Absolutely perfect! Great quality, super fast service, even ordered on a holiday. Must nicer than I imagined. Packed very well! Great company!
I could not be anymore pleased with my necklace, absolutely stunning! There's no way I'll ever be able to take it off.
Perfect memorials made my dad the most perfect engraved urn we love it Very much and now he's home with us again
Blessed beautiful piece, quality absolutely above expected. Everyone that has seen it was pleasantly surprised on how unique it is
The urn for my beloved dog Chaos came quickly and just as described. It honestly is a perfect resting place for my sweet girl. Thank you so much.
I just found and purchased the perfect urn for dad why lose a loved one and get ripped off at the funeral home very satisfied with my purchase
Beautiful weeping angel urn arrived fast and in beautiful condition. Customer service is exceptional. Great quality for amazing prices.
Bought this for my 13 yr old niece. Quality is great and customer service as well. Great experience overall!
The entire family loved the quality and detail. A perfect way to memorlise our Father. The customer service is excellent. Delvery was quick. We ordered Thursday and it arrived the following Thursday.
Got what i ordered and on time, excactly what i seen in the picture, loved it and its BEAUTIFULL, I know my dad is very happy of my pickWill def recomend Perfect Memorial.We are so happy with our purchase.
My family and I were very pleased with the urn for my wife's ashes. Customer services contacted me to confirmed the layout before starting job.
I was in search for a urn for my dad I went to alot of different sites until I found perfect memorials I was so confused with all the other sites perfect memorials website is very informative I was able to pick from a beautiful array of urns I wasn't sure on the size but perfect memorials had the information about which size to pick no other site did and I got a pindent with his picture it was beautiful, it was all what I expected everything was on time in a timely manner. I wish I could give them 10 stars and FedEx even called me when they delivered
Above all my expectations. Bett than expected. Color, printing, size, perfect for my best friend. Love it.
Great customer service. Great quality. Love everything about this company and its products. I would highly recommend.
After losing the love of my life, I ordered a cremains necklace from Perfect Memorial. Delivery was eh,. But I wasn't in a rush. I ordered the Celtic Knot Infinity with dog paw print in center. I received it,. Admired the weight and craftsmanship of it, and was quite pleased, showing it off to the throngs of people who loved her. HOWEVER, I go to fill it and it won't take the cremains. I try multiple times, following directions to a T, it won't take them. I then try to sprinkle dust in it and it only takes 10-15 particles before filling so much you can't screw the lid on. I call customer service to explain this, and that I'd gladly pay for shipping for a new one, and was told repeatedly they only hold a cubic inch. Trying to explain to the woman that it won't hold a needlespoon- I'd be delighted with a quarter cubic inch (the size of the necklace), all she could offer was a refund and a tube selection. If I wanted a tube, I'd order it from a glass maker using my dogs cremains. I wanted a silver necklace; something that would hold my dogs cremains. If I kept this, I'd do better to roll the locket in her remains everyday- to get more dust on it than in it. Thanks for the jab. As if I don't hurt enough.
This was a beautiful item! It is exactly the way I wanted to honor my doggy. He deserved something this special. Thank you very much!
Could not get order to take my discount. My urns are just what I wanted and very please with the speedy shipping. Thank you
I ordered this urn for my brother who recently passed. We are very pleased with the quality. The engraving and Tree of Life symbol is beautiful.
Overview
PerfectMemorials has a rating of 3.5 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectMemorials most frequently mention customer service, funeral home and timely manner. PerfectMemorials ranks 20th among Funeral sites.
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- Eden Prairie, Minnesota, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your order and feedback. We are very sorry for the inconvenience and confusion in this matter. Unfortunately, the jewelry is meant to hold less than one cubic inch of cremains. Typically, they will hold about a half pinch of cremains unless the pendant is a cylinder, in which case it will hold about a teaspoon of cremains. Unfortunatley, to uphold the integrity of the items the jewelry is not completely hollow and there is only a small chamber that can accomodate cremains. It appears an exception was made to return the pendant for a full refund. As soon as it is received back the refund will be issued to the original payment method on the order. We are again very sorry for the inconvenience in this matter. If you should have any further questions or concerns please contact our support team at 1-800-979-8767 or support@perfectmemorials.com. Thank you.