PerfectGlasses.co.uk
website thubmnail of PerfectGlasses.co.uk

PerfectGlasses.co.uk

How would you rate PerfectGlasses.co.uk?
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Germany
1 review
0 helpful votes
Follow Jennifer S.
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I'm a firm believer that when things look too good to be true, they usually aren't, but I was proven wrong today. You can get glasses for £16.00? Gotta be a bit suspect? No, apparently not! Great service and a great value! Really pleased and wouldn't hesitate to order again.

Date of experience: August 3, 2014
GB
1 review
3 helpful votes
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I got the same 3 -5 days that was 4 weeks a go i phone ad get the sam jus posted them you get them i 3 - 5 days next time i use http://www.specs-by-post.com/ as my wife did and got hers in 24 hrs but the ones i like was 56 ponds on http://www.specs-by-post.com/ and only 38 pounds on perfect glasses but i got rip off i reported the to paypal stay a way from them

Date of experience: October 5, 2013
GB
1 review
6 helpful votes
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This is an incompetent, inneficient and dishonest company which has replied to my negative review of them with a lot of lies about what hapopened with my order. They have extracted £371 from me and failed to produce the glasses I ordered. Three times I have received pairs of glasses from them. All mistakes. Utterly disappointing every time. That's what an experience with this company means. Disappointment. Total rip off. They offer a no quibble money back guarantee but don't believe it. Get your glasses anywhere else but these clowns

Date of experience: March 22, 2018
GB
1 review
0 helpful votes
Follow Freida W.
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I ordered single vision for distance, single vision for reading, and bifocals for distance and mid-distance. I had a slight issue with the bifocal lenses being somewhat thicker than the single vision, so had to return them for adjustment - but this was all done speedily and the overall service was highly commendable. The frames have all worn well over the 3 years - excellent value glasses - and a good service too. What more could you want?

Date of experience: October 17, 2015
GB
1 review
0 helpful votes
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Great Service
January 7, 2017

When the glasses I wanted were discontinued, a close alternative was offered to me. I was a little disappointed that the arms were a bit longer than needed when they arrived, but the glasses themselves were just what I wanted at a fair price. So I am overall very pleased with past and present service.

Date of experience: January 7, 2017
GB
1 review
5 helpful votes
Follow paul r.
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Complete rip-off of a company. The lenses are not made to any acceptable standard, the 'designer' frames are either seconds or fakes, you will not be happy with your glasses, and will fail to get a refund, or even a reply to emails.

Date of experience: September 27, 2011
GB
5 reviews
2 helpful votes
Follow SHEILA G.
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Perfect glasses every time
September 24, 2015

Perfect glasses is a great company. The website is really user friendly and it is so easy to find the perfect glasses. The frames are top quality as are the lenses. You can even make your own short list of frames The customer service team are really helpful and you are updated every step of the way. The delivery company they use are really fast. I have bought numerous pairs of glasses from perfect glasses and they are just so comfortable. The prices are excellent and even if you don't understand the prescription you get from the optician you can just scan it and email it to them. I have recommended perfect glasses to all my friends and family. I cannot praise them enough. 100% perfection

Date of experience: September 24, 2015
Netherlands
1 review
0 helpful votes
Follow James L.
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I was really pleased with the overall service, the value for money and the quality of the glasses. I found that one pair didn't suit me and they were exchanged without question for ones that did. I will order another pair soon.

Date of experience: August 3, 2014
GB
1 review
0 helpful votes
Follow Simon P.
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Provides a good service and speedy delivery, good choice of frames and easy to navigate around the site. I had the one minor issue in that I was given a price on the website, and paid up. Couple of days later had an email to say there was an issue and call them. I did so to be told my prescription was more difficult and would cost more, and that they were sorry this is not currently reflected on the website. Considering only 6 months previous with the same prescription it was not a problem at all, I refused to pay the extra, to which they graciously agreed to waive the extra.

Date of experience: September 17, 2015
India
1 review
1 helpful vote
Follow linda g.
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Great glasses at less than half the price that I would have paid to any high street optician. The delivery did take a couple of weeks but I guess it was worth it. The quality was better than what I expected at that price.

Date of experience: April 16, 2011
GB
1 review
0 helpful votes
Follow Jean H.
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Great glasses
January 16, 2017

I've used this company several times, and I've bought for all members of the family. Company does everything from cheap and cheerful to designer specs. I've recommended to several friends and will be definitely buying from here again. The service is excellent and the company cares about the customer experience.

Date of experience: January 16, 2017
GB
1 review
0 helpful votes
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Best value for money
December 26, 2016

The sunglasses I received are exactly as advertised and fit me perfectly. They are strong, loved the tint making them look real stylish with whatever you pair with. I love the case that they came in and loved the quality too

Date of experience: December 26, 2016
GB
1 review
0 helpful votes
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Great service
March 24, 2017

I find it easy and staff great, if I could change one 1 thing it be to have a shorter search i. E. More choices by sort description rather than millions the shapes I don't like along side the shapes I like. 2nd time ordered and please again.

Date of experience: March 23, 2017
Italy
1 review
0 helpful votes
Follow Paul G.
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If you need glasses and and do not want to spend a fortune (at a High Street) you can trust in perfectglasses.co.uk to get them too you at a good price, well pleased with the service and will for sure get them again.

Date of experience: August 1, 2014
GB
1 review
0 helpful votes
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Recent Purchase
November 4, 2020

I was looking for a pair of glasses as a spare to use at my work. Found Perfect glasses. Large range of selection, just provided my prescription and received a quality product at a good price.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
Follow Allen S.
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Perfect Glasses
February 10, 2017

As the company name, you get Perfect Glasses at a sensible price to the general public.
No bells or whistles just what you want, I have purchased from this supplier before and WILL be going back again.

Date of experience: February 10, 2017
GB
1 review
0 helpful votes
Follow Jenny C.
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I really liked the choice and the prices are so good! I received my glasses within a few days of ordering and they were exactly as I they looked on the website. I'm really pleased with them and I love the way they look.

Date of experience: May 10, 2017
GB
2 reviews
6 helpful votes
Follow Hilary B.
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I have just read reviews about people experiencing the exact same thing as I did with Perfectglasses, and that is, I received an email not long after I sent my order in to them for a pair of reading glasses. They stated that my prescription was of a 'complex' nature, and as a result, I would need to pay an extra £25 towards the original £9. I refused, stating that I didn't believe it to be complex, and then they said they would cut it down to an extra £13, which unfortunately I agreed to. I now wish I had found 'Sitejabber' before I made that decision! I am now wondering what to expect when I finally get them. If I get them!

Date of experience: May 21, 2014
GB
1 review
0 helpful votes
Follow Sarah A.
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The website itself was really easy to use - lots and lots of choice of frames, styles and also different lens options. The 'try on' feature using a selfie/photograph was incredibly accurate and looked almost the same as the real thing. Great value for money and easy to send in prescription details. A good choice of budget frames which are comfy and look great on, only small issue was some of the paintwork on the frame/arms had come away which although not visible in artificial light it was noticeable in sunlight outside but I am sure this is easily rectifiable.

Date of experience: May 29, 2017
GB
1 review
0 helpful votes
Follow Matt S.
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Everything went like it says on the tin but I was not expecting a cool glass case, I have many glasses and to have a difference case for each pair helps me find the ones I want.

Date of experience: November 6, 2020

Overview

PerfectGlasses.co.uk has a rating of 4 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectGlasses.co.uk most frequently mention customer service, high street and prescription sunglasses. PerfectGlasses.co.uk ranks 15th among Eyeglasses sites.

service
38
value
37
shipping
37
returns
12
quality
34