The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
Don't really have an opinion yet as I have only fed information into generate a report. I already know the items I put in and waiting to see if I learn anything new and if the information I have is confirmed in this report.
Thus far I am very pleased with the timeliness as well as the ease using the website. A friend recommended this site to me & I am anticipating a report
that has the information I need... that was certainly the case with my friend.
I was told by your software that it had found so many criminal records under the name of the person that I was searching.
Once I made the payment, the App told me that there were NO criminal records.
Your platform is a scam.
You are telling people that a person may have a criminal record when you know full well because the nature of his job could not have a criminal record. You are doing that just to buy your report
That is not ok!
It was quick easy and not so accurate. The information I'd needed was not available. And I was encouraged to pay an additional $20.00 dollars for double information. It was not worth my $28.00 dollars. I would like a refund.
It was quick easy and somewhat accurate.
While the site was pushing their data they indicated that the guy I was looking up had legal offences. After I paid for the report, none were found. I would not have paid for the report without their misleading information.
Been verified is better than this app. They show more information than people whiz. I wasted my money on this app. I'm very disappointed in your advertising. I can prove that Been verified is a better people search.
This is awful. Nosy people have lost all purpose of living. Really. People need to find who they really are as individuals. We all have a purpose. I believe this is all part of the devils book
Facebook
The information provided isn't anything I don't already know. It appears that PeopleWhiz wants to continue to charge your credit card more and more and I end up with less information. I started the search by putting in my name first. The search information results is disappointing. It appears this program is over-rated and is a scam to get people's money for little to no information being provided.
You are false advertising and a scan! You say we get certain information by paying a monthly fee. Once it is paid, you give us minimum info that is stuff we already know and make us pay another $20 per report to get the info you advertised we would get with the monthly fee. I want my money refunded now! My report forever up part way through so I didn't even get to rad the minimal info. Refund my money or I will refuteit through PayPal and my bank. What a total waste of my evening!
After the report is compiled you pay for membership thinking the info will be available to you, but then you have to pay again to actually see it. Great I paid to see that I searched someone. Very misleading. It doesn't tell you each search will be charged for again.
Every time I try to get report I have to pay more to get it. Also the name I am requesting has an issue where he lives. The address you gave was sold a year ago. I really don't even know if he is still alive. I pulled his name up on the internet and found some one of that name and town that died when he was 78. When I tried to get your report so I could save your site woudn't let me in. Said my passwords didn't match, however when I clicked on each they were the same. Would not recommend your site. Mary Beem
I researched myself and the information is accurate and extensive however I did notice on myself and another individual I researched, there is no employment history and we both are currently employed in both have had continuous employment various places. That would be the only thing I would say is lacking - information on employment history
Family member missing.
Date of death missing.
Business missing.
I expected more info than what you gave for that fee you charged. I knew all of that info. I feel ripped off. You are slick. Charge me before i saw what i was buying.
Most information that was promised is missing or not listed. It would have been far better for that to have been disclosed prior to asking for payment. I would not have asked or paid for the report if I knew it lacked that information.
I am not getting any pertinent info.
Please unsubscribe me. I tried to reach u by the phone # listed, no luck
Please unsubscribe me!
Make sure to unsubscribe me I do not want any more charges ony account next month
Led to believe I would get more info than what I signed up for (a short trial),
But then as I am reading my info, a notice pops up that I can get more detailed info if I pay $20.00 more.
A lot of info was inaccurate and a lot missing.
There were several errors in the info they found and it's way too expensive especially to get nothing more then the basics and then the stuff you do want us even more money and who knows it's probably not all of it either and it probably costs even more money
So far it's ok except annoying ratings before you can even use a product
You don't provide enough information in basic report. You claim to provide criminal records etc. Then after I buy the basic plan you want me to upgrade to get the info I want! False advertising! The site claimed to share all the records for the basic rate! This is bull$#*!!
Paid for this report and received hardly any info at all for almost 30.00. All info provided was common knowledge. But I can get additional info for another 20.00.
Big rip off. Wonder what the other 20.00 will show. A little more common knowledge then more money for a little more info?
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.