Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
I did not receive any documents that I requested to be emailed to my account.
I thought I would be able to see, court doc, Bankruptcies. The only thing I can see is marriages & Divorce dates. & His birthday dates.
When I found people whiz thru google it advertised a free employment report. There was no such thing when I followed the link. I subscribed thinking I would perhaps get such a report that way but no such luck.
What you are showing me is completely useless. I can get all this information off my driver's license. Actually I can get more information off my driver's license than what you provide. This is nothing but a scam and I will warn others to avoid your site
The information found is not accurate moreover the current information like phone number, address, and workplace is incorrect.
I had called 4 times to be help by the customer service, and it appears that the center is in the other side of the world. They sound like they have an emergency to go to the restroom or worse.
I really found many things that they need to be improve asap.
I feel like this is a bait and switch. During the tabulation of the report it states "we have found a criminal history for Robert Frank O'Shields. Once I paid for the report it showed no criminal history for my name.
The report is useless did not provided anything all information was basic, i can get the information by opening the yello pages. I was looking for more detail like the crimes sexual crimes. So your report is no good for mew
They bate you. Said the person had multiple criminal records. I paid the $27.99. Received the report that said he had none. Now they want me to pay another $19 for the criminal report that has no records. What a scam.
Click bait you lead people to believe they will receive a complete report then when they open the file you only get basic information and you try to charge for the needed information on the report that they were looking for
The information that I got was less than my 8 year old granddaughter could find. It was grossly incorrect and deficient. And I want my money back, now. My experience was horrible and a complete waist of my money.
This was not worth it. He was my son-in-law for a while and married to my daughter before a divorce and I know he had Been arrested at none of that info was there. This was a blatant miss use of my money
I wish sites like yours would show the cost to me for this. I invested so much of my time going through the process, only to have my report held hostage. Tell the customers the cost before they get so much time invested.
I know some of the people I looked up, and I know one of them have been married and divorced at least three times, but it showed they were never married or divorced. So how do I know if the other info is correct? I don't think it was worth the money.
The info I received for the money was info I already knew. Then I got a message saying info that was still was concealed would cost an additional amount of money even though that info should have been provided for the original amount requested for the report. Sorry but I was not going to be fooled anymore.
The report had basic information. It failed to disclose any information as claimed in the advertisement. If you need vital information, you must pay $19 additional dollars. The report is not worth $27 dollars.
Really just showed where I lived, past phone numbers, and court record of failure to comply child to attend school. Alot of social network that was not mine. And alot of emails that I didn't create. But all was good from what I got to see. Everything else must have want more money and that it not what I thought it said when I signed up.
This app is totally misleading. After I paid for one month unlimited, I found out I couldnt see criminal records until I paid another fee. F*CK THAT! There should be a big fat notice that another fee is required for criminal records before ever signing up. BS
I believe the sight is misleading. They aren't upfront about cost or what your actually going to get for your money. And I only want 1 month and it's not clear about payments and I don't want anymore payments taken out! Information and what you get fir your money needs to be more clear. A transparent company shows more honesty especially for this kind of thing.
I purchased people and searched my son. Peoplewhiz's ad listed criminal history, ss, licenses, and other data searches for the basic searching - BUT, None these were listed. In fact, a message for a more indebt search (for more $$ could find these
What's the problem?
Ron Milne
Joined today 01.23.2022
This is not any initiation that's not already public knowledge I'm looking for things idk about this person now I've paid extra. Here is no extent information here not even employment or marriage information, but no updated divorce info, no pictures, no social media accounts, very unhappy with this to this point.
Ya I did a back round check on myself and for the 5 day free trial you gave me wrong info and not enough info about myself. I will be canceling this out a. S.a. P. not worth what I just got. So recap wrong info I was married, I have one kid. Only thing you really got Wright was not a sex a offender. No DUIs. No arrest history which is none. I would not recommend this to anybody it is misleading you said you were going to do all the stuff and you want to give general information for the 5-day $1 fee and then goes up from there I will be canceling out
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members