Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
There no information that I can see unless I subscribe to the more expensive offers that this site offers and even then there's the gold option more money and more money to get any info. Why even offer the $1 deal if in order to see anything g about this person requires paying more money to see anything. I hope that makes sense
Good information in the reports but deceptive on how much is given with a regular report and then the price for a premium report is more than I personally think it is worth. Especially with being deceptive with the amount of info given at first for a regular report.
I spent $27.99 PLUS +19.95 to get the PREMIUM background as well as the standard information. It did not report accurate information for Bradley James Johnson, nor myself Claudia Crum. I would like a refund of $47.94 to refund both the plus and the premium report options.
Unfortunately, the information was very limited and incomplete. Very disappointing. Once I realized the first report was that way, I tried searching myself and the information was so skimpy that Google does a much better job. Don't waste your time or money.
Terrible service doesn't provide more than the person name address. Want you to pay more money for additional information nothing but a rip off
Still waiting to see the report. I have tried other sources but they have not given me the right person yet. I am hopi n. V g you will. This person claims he is a soldier in the Army. He has taken money from me and has asked me to marry him. I just have a knowing feeling he is scaning me for r money.
Divorce records can be expunged but are sometimes not listed even if not expunged. I falsely accused someone and then searched myself. My own divorce records were not listed either. Cancelled service.
It's horrible the price and it gives you nothing then it wants to charge you a extra 18 dollars for information. It only gives you basic information that you already know. Worst 28 dollars I've ever spent
This place promise all kinds of reports then when you go to check they have inaccurate information and want to change you more to find out everything they say you can find out. Then when you want a refund they only give you 75 percent. This place SUCKS
It was easy. However, once I looked at the report I realized that it could not get information that it should have found. It could not find my marriage/divorce. I checked and neither I nor my ex blocked this information. That is just an example to missing information.
Most of the information I paid $28.00 for I already have on Ancestry. To charge additional to get the more important records sucks. To make the other records available by having to pay additional just ain't right.
I was not impressed with the information I received, especially at the "premium" level. With a little more of my own research I could have found the same information for free and at a significantly lesser cost.
The information is not accurate... i googled several names and the addresses social media, etc... not accurate at all... no criminal history and i know they have one... very inaccurate and disappointing.
I paid for a search because it came up as there was a criminal record and then when I pressed that link it did not tell me anything. I but I'm state, city and age range and all it showed was a profile of a face. I would like a refund. I feel like it was fraudulent advertising.
This report is about me for me to know what false information you have to dish out. False emails, hot mail, Gmails. False social groups
You actually have no information worth $1:00 I am displeased with your bull$#*! report trying to plush it up and then wanting more $ to upgrade for more bull$#*!. I'm reporting you to the Better Business
Good, better best. I'll never be able to thank you for all your of your expertise. I got u and had coffee for breakfast. I went to lunch with my sister in law. We both had fried shrimp. I had onion rings she had French fries and I had water and she had iced tea.
Terrible. Said they person I was looking up had criminal records & there was nothing in him but several addresses. I even paid the $19.99 to upgrade to premium. I was supposed to get a refund on the $27,99 & the $19.99 but I have not.
None of this information is accurate about me! None of the social accounts, the places I've lived, the "criminal records" none of it! You are a bunch of liars and scammers! It's a joke, the only thing you could whiz on is a flat rock!
I paid for what I thought was a complete report. But it's really a bait and switch you pay upfront and then you get an incomplete report and not until they want more money do you get a "premium" report. I Don't recommend
When you pay for the report that they have shown you everything that was checked and then you only get a report with very little info unless you pay for more. Not cool. Just charge whatever for the whole report in the beginning.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members