The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
They will keep charging you even after you cancel. Make absolutely sure that you decline the charge on your card if they process a transaction after you request cancelation. I went on with 1 month and they kept charging me for 3 months even after I cancelled.
I have a $27 amount pending on my card and this site is not showing me anything that I'm basically looking for because it says I have no such social security number and or other things and I'm still going to get charged on my card for nothing for no information whatsoever
This is a terrible report you make it sound like you get this detail report. You Don't!
I can pay even more to get more information
Action! I can go onto our local CCAP website and get most of the information for free. What a scam. You don't even email it. Or at least it
Has not indicated it this far. I want my $28 refunded!
You can't even proofread your copy, so I was not surprised that the criminal record you showed me for one person was a criminal report for another person who happened to have the same last name. But not everyone would notice that the middle name didn't match and would believe something that wasn't true. It would be your fault. The entire site is ridiculous. It takes an immense amount of time for you to "gather" four facts? Everything had "no records of this" and "no records of that." So why did you repeat your searches in these areas and then repeat them again and then repeat them again, all while I waited?
Ok I guess I'm cathy and I want to know who's been looking me up and why I got this email that made me try this! None of these others cathy's are me and I've never been arrested or in new York that one address is wrong
Well first, it gives info that you already know! 2nd to get info that you want not only do you pay the first time, you have to upgrade for more money, which i think it's totally wrong, bc you never even got the info you paid for! Don't waist your money!
Checked myself to see what it came up with so I could see how it worked. Only paid a $1 so not out alot. However there were little teasers as it was getting results, like being arrested, bad activities, etc. Nothing like that showed up as it shouldn't, but like it is stringing you around to wait for info that is not there.
I thought that all the information that was originally said in your advertisement was going to be in the report that I paid for. It wasn't disclosed that you would have to pay more to upgrade for every report that was originally stated I was going to get when purchasing. This is a big rip off and I want my money back. Horrible!
It wasn't clear that you can't use a debit card. It also wasn't clear that the 2799 monthly charge only included name and address although it said it downloaded all the background information but in order to see that you need to pay an extra $20 for that particular person's premium search. No3t happy
The first person I searched I knew more and personally verified more about them than peoplewhiz did. It is pathetic when I found three marriage and divorce records that they did not. I did a search on myself just to find out that I apparently do not exsist because no information could be found.
I looked up myself and paid the dollar for 5 days. The results are terribly wrong. It gets twisted somewhere and changes edward to edw and then it doent pull up any of my legal things which there are many. It is correct in other areas but what good is it if it doesnt show criminal history. Its worthless.
Wow...this site is by far the best I have ever used! I own rental properties, so I use a screening appp on everyone I'm so happy to have found this app it gives me info I need, and also gives me what I don't need, which is great,because it's "what you don't know, that WILL hurt you
I'm checking to see what's going on.
With ME, What ever is on the report
Is something for me to reveal.no job no money
Wife complaining so I became a web cam hostest pioneer from back in 2003 just to
Keep my house if it's such a big deal focus your
Attention on back then navy days wog queen
Insulted by the bison. Regiem don't trust anyone
Every single person is crooked except the galactic federation of light kicked the cabal off this planet even throwing some of the trouble makers into the Galactic freedom will finally come to earth I declare to be a sovereign being
Star being having a human experience
Freedom Earth. Com
I waited for a report on myself and chose to pay one dollar for the report. It was an extreme disappointment as I only got my name, address, phone number and birthdate. All other infor was behind a $20 paywall.
Huge disappointment. UNETHICAL.
I searched myself and most of it us inaccurate. Says I got married in 1986 (I was 4vyears okd) to someone I've never met. Says my ex wife that I really had is a relative not a wife and no records of divorce. Says I have social media sites on Twitter which I've never been on in my life or Facebook or almost any of them. Says I lived in a city that my parents moved to but I never lived. Seems like a very poor search effort. Waste of money
It was quick except It looks like I have an account under my email but I never made the account cause I forgot my PW. But it's made up and there is a pw for that account but I didn't open this account.? Hum
I was somewhat disappointed with the report. I was expecting more in-depth information within the report. I found it to be lacking in accuracy. It did not include all places that either my or my husband lived. It was inaccurate with some of the addresses. Overall I would give PeopleWhiz a C+. Thank you.
I feel that this site is oversold. There are claims that this is an outstanding source. I fpund multiple references to me as being "criminal" for which there was no back up data whatsoever. I would not recommend this site to anyone.
Took me 3 hours to get a report. Had to wait 15 minutes to try again…. Kept rejecting credit card. Called and was told it was a processing error. Got report and it wasn't worth it. Complete waste of time and money.
Before I paid to get my report, there was all kinds of information in the report, but not after you took my money. Plus I signed up for the Six (6) month membership for $14.95 a month for a total of $87.95. But that's not what you charged me. You charged my card twice, once for $27.95 and again for $7.99.
WTF. I want my money back.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.