Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
This creep has been living in my building for over a year. His parole officer knows he lives here, he has an extensive criminal history and just moved 2 young children into his filthy apt. I was hoping you could tell me if he is a registered sex offender but you have Everything WRONG! Wrong address, (Wrong state as well) wrong aka, wrong about No Criminal records (I found 4 with a simple google search), Wrong about No social sec #, he dropped his SSN card in the driveway and I handed it back to him.
I would Really like my money back.
This service was completely useless. I boast about HOW MUCH information is provided. There was nothing withing upgrading. When I decided to bite the bullet and upgrade, it gave me an error and said to submit another payment method. They charged my card for the upgrade but did not provide an upgrade. It kept trying me to get me to upgrade, so I could pay for it again. It also stated it was a one time charge but when I looked at the account it was a subscription and was going to charge me monthly. When I asked for a refund they would only provide 75%. Should report to BBB.
Well, I just paid $30 to get what was advertised as a full detailed report on someone and when I get it paid and back to here, it tells me I have to pay $69.99 to get the premium report, only now it says 2 x premium report haha. I done the report on myself first to make sure it was accurate. Not only was A LOT of the information not true, I had never even been to some of the places or talked to anyone by the names that was listed in the report. Very disappointed and am going right now to unsubscribe.
You said people were putting negative information out about me, and I have to pay you to find out what that is... I should be able to cancel this contract ASAP after I review this report about these invasions of my privacy by others.
There is virtually nothing that is correct or complete with my personal profile that was reported or that of my wife. I am a private investigator and the information I would request professionally from you would be useless. I will be canceling my subscription
The information provided I can get without using this service. There is no detailed information that you need. The information was not mine but multiple people on there I have no clue who they are. I did not appreciate getting scammed by this service.
Site sent repeated messages that there was "NEW" info regarding Stephen Canzoneri but no such info was provided. The little info that was provided was common info easily found without paying a monthly fee for. Highly disappointed. I should receive my money back.
Your information is totally inaccurate and has no revenant information. I have www.mylife.com and it shows his criminal history and bankruptcy while your report shows nothing. Refund my 2 charges including the premium report:
On Anthony Barnhart, I know he has been and has been on more apps like dating sites. And several emails that are not showing here. Also phone number is not here. All that you have shown is already known. And you have charged me $27+ for stuff I know about
The info you provided is nowhere near what you indicated you would. Also, it is incorrect as it has an incorrect address and telephone number. I would like a refund of my payment. I paid for what I thought was a comprehensive report and then you wanted even more $$ to get more information. I AM NOT HAPPHY.
You get basic info name, address, birthdate, previous addresses (might have pics), zodiac sign, and aliases (other people with same name), no marriage info, no death Info, no divorce info, you want more in depth... pay for it. My husband died and there is no public info on that? It says you might be shocked what you find... pay for it and then you will be shocked and on a 2x premium report. Comments don't mention after the download you don't see till you pay for it.
I wanted to test your service because I have been looking for a service that provides accurate information. As a test I did a search for an individual that I have known most my life and is relative.
I was very disappointed in the report I received. Much information was incorrect or was not accurate as to dates. It showed me addresses that this person has never lived and incorrect dates on several items.
This had a bankruptcy and misdemeanor conviction that were not on the report. It showed persons that were not related and missed several that were.
So, I would like to cancel my account.
This report said I lived in Missouri and I have NEVER stepped foot in Missouri! It also had pictures of some savory looking characters supposedly tied to me. You should check more carefully.
NOT HAPPY
You took 27 USA dollars, did not give me any information that was correct besides his past addresses. There are many missing information that I already know that you did not provide. I feel like I have been scammed
I wanted to find out if my first husband that I married when I was only 16 yrs old was still alive. He is. Only we were divorced 11 months later and your site here says that you can't find any information that he was divorced. I am Aletha Marie Cossentine, the gal he married on June 29,1970.
I feel that the report that I received was inaccurate. I was legally married to Robert December 1,1967and divorced in October 1973. He was also married to Beverly Garrison and as far as I know he did not divorce her. I just wanted to know if he is deceased and that information was very vague. Please bill me for the lesser amount and discontinue any further billing.
This is a joke. I searched my ex husband. This said he has no prior divorces. I divorced him twice. No criminal background or sexual offences. That's a lie he went to prison for statutory rape. This said he has no driving record. That's a lie he has 2 DUI and license suspended.
Same Information can be found easily for free and said that I was getting more information than I received, until I purchased them it says that I can get more for of course more money after. Nah not happening.
I wanted an indepth report. Your telling me my chg won't go thru. I called my bank 2'x to lift their block. The block is on your end. I paid 27.99 For name, and address? Then you want an additional 20.00 for and indepth report. And I requested a 3 month trial not a 1 month. Please refund all chgs.
Not worth the money! I looked at my own report to see how accurate the information was and it WASN'T. There were people listed as relatives that I AREN'T relatives. There were other Laurie Carrs records among my own. Addresses that I never lived at listed for me. No marriage records. Obituaries for other Laurie Carrs, that have no business in a profile about myself. Again, I say, "Not worth the money!"
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members