The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
Seems like i am getting just about all the information that was listed on the main page did not reveal anything really and i belive there is more that is missing and searched myself and it was incorrect
Stated the person I was searching for has multiple arrest records. This is why I purchased a 1-month subscription. The report has NO criminal records. I am also aware that this person has at least one DUI. Not only untruthful, but not accurate.
How to know if the persons name is a partial name so Jack is his middle name and there are no records for his full name although he has been married the marriage certificate doesnt show due to something different about his name
You guys aren't even close and you want more money to do the job you claim to be doing. I paid,$200 for a $80 bottle of whiskey and this was a bigger waste of money than that was. Worst $27 I ever spent
Your info is incorrect almost completely. The info u do have thats correct is so out of date it's kinda humorous. And the infor u have for me that is even kinda rite is so outdated, how the hell you got more accurate bio on me before the digital wave came thru. I play mobile games and answer surveys for a living and have for about 3 years. I don't hide or live sneakily. I think u should tighten you ship up and check your sources seriously. If I had paid for this info for a real reason I'd be coming to check y'all out on a serious tip to get my money back. I'll be canceling this account straight up and making mental not to never pay y'all jamoches a dollar again and will be spreading the word. $#*! I was just trying to show my girl some of my mug shots. Something you advertise yet don't have any of the near hundred at least of mine. Your a joke. I wish I could take stars away and give y'all negative stars.
I'm in middle of custody battle and I get a email saying someone ran a background check on me so I subscribed to site ran a report on myself because I never have before and it can't find me but it has my address under my dads name and that's it but they want you to pay again for a "upgraded report"after you have already paid for nothing
As I stated in my email that was sent immediately following receipt of my report none of the information was current or correct. You stated there were criminal records found which there were not. You also stated that there were social media accounts found which there were not, among other things. I asked for my membership to be canceled and a refund to be processed immediately in an email I sent immediately following receipt of the report.
I feel misled as it said complete reports for the dollar trial and then you just get to basic bullcrap that is incorrect information for the most part and then another slap in the face to go to try to find out what you actually want to know and you want ridiculous money for it... crazy
I don't appreciate how it lied to me and information that I know certain of was not even in there. I didn't even have updated information on addresses or phone numbers and that even has the person‘s name on it so don't know why and then it gives this boost if you want more information and it doesn't even provide any more information. I just feel like I was lied to and that was the whole reason why I purchased it in the first place because it lead me into believing that there was a criminal activity or charge and there wasn't even any criminal nothing.
Alittle confusing
Disappointed that not initially disclosed that for more information another cost required...
Should be more transparent at start.
Some information was just outright wrong or missing.
May not be PeopleWhiz's fault but atleast you found my name, birthdate, address correct.
Not even my current mobile phone number and I have had for > 7 years.
Oh well paid for not really much.
Paid premium, checked out my son and still disappointed.
Sorry but I will not be back.
Still using
Alittle confusing
Disappointed that not initially disclosed that for more information another cost required...
Should be more transparent at start.
Got a msg that you had improved your reports. I got no more info than I did before. In fact there is a lot of wrong information. There's a large amt of info that requires more money than what you have been taking from me already. This site is a scam and I want to close my acct immediately.
I received numerous emails about updates & nes info found & new multiple social profiles found on my search subject. Each time the report was ran NO NEW info & NO Socials Profiles Founa at all. Also old info only was reported even after I reported updated info to you. Won't recommend this service. Thumbs down NO stars given
Not very detailed for the money, asking for another upcharge for more details, may cancel. The information received was very general and easily obtained elsewhere for free. In order to get more details, you requested an upcharge. I consider this very deceptive and false advertising.
Not very detailed for the money, asking for another upcharge for more details, may cancel.
Pop up covered up what I want to see and apparently I have to answer this question before I can continue. Who the heck makes the decision to insist on answering about my "experience" before I have even had a chance to experience anything? WTF!
I signed up for 14.95 then all of a sudden you come back that more info would come for 19.95 i said ok why'did you charge 19.95 plus 68.86 I did not authorizethat charge expect a credit back to my act thank you in advance
Doesn't give you everything that it says when and after it down loads everything on the person your looking up. They don't tell you the truth or tell you only what you'll get when you pay for it then if you want the rest on the person you'll have to pay more. Not right if I would have known that I would have not paid almost $30 it's all bull$#*! they lie on making you think you'll get everything on that person and you don't. But they give you a bunch of other people that have the same name that you weren't even wanting or ask for bull $#*!
In my opinion, it is too expensive to for the info that I received and then forced to write a review after only one search when I had to pay for a full month of service that I can't get, until I write a review. I don't even know if the monthly service will work or if I will get the service as promised
Biggest pile of crap. I do not want my card charged any more totally false advertisement I've ever seen almost no correct information. Plz be noted if my card is charged at ill get ahold of the better buisness department. As well as call the cops
Found I was only showing as married to men I don't know. The answers on like the criminal charges were definitely not me. I would there would have been a more defined way for the results to come out only for the person with the correct DOB & SS#.
Gone smoothly so far. For someone who has only had maybe 3 speeding tickets in my entire 71 years I am interested in seeing what criminal charges they're talking about.
I waited a long time for report that I didnt know that there was a charge to view it. The charge for one month is a hefty 28 dollars. This us sneaky. In all they just want as much of your info as they can get I believe. Ripppoff.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.