I'm not going to be a specific as possible and all that nonsense because I've already wasted 15 minutes of my time on people looker BS. Yes, go ahead and put your name in here and will let you know if you have unclaimed money. Meanwhile, I'm sitting there in 15 minutes later waiting for it to go through all its millions of searches that I didn't ask for knowing I got bamboozled, but still hoping that maybe that unclaimed money will show up by some godly act! Well shockingly, God did not get involved, and not only did the unclaimed money not show up, but it tried to demand that if I wanted to even know about the unclaimed money, I had to pay a dollar! Just a dollar! I tried to leave and back out, saying oh hell no I would never give you my dollar now no matter what edits tries again to pop up with it's just a dollar! I resent you, wasting my time and lying to me it's completely not giving me what I asked for and what you promised me you would with only my first and last name. Literally taking 15 min to search through all these different bull$#*! categories. No I've heard of your search companies before and I didn't want that. I want you to know that my unclaimed money and you pretend like you were at one of those companies and you damn well you were. Go eff yourselves.
After looking up the person you are searching for it takes about 30 minutes just to load and then after it is done loading it makes you pay for a subscription.WASTE.OF.TIME.AND.MONEY.
Hi there Jeremiah,
We are really sorry to hear about your frustrating experience with PeopleLooker.
At PeopleLooker, we understand that your time is valuable and such long loading times are not a typical part of the user experience that we aim to provide.
Might this be a one-off incident, we would like an opportunity to investigate this matter further.
The requirement for a subscription is meant to provide access to comprehensive reports.
Please reach out to us at support@PeopleLooker.com so we can assist you further with this issue or any other concerns you might have.
Thank you for bringing this to our attention.
This is just another scam that makes you think you will discover information that you need. So do not give them the satisfaction of buying into their lie., it is SI upsetting to feel somewill st last help you, and then to discover it is just another one of "those" places. Sad to say.
I didlike that it didnt show what i was paying it with but still see the charges on my credit report. I even try to reset to default, thinking it will not charge me anymore. But need to call in or to email just to cancel. Wasted my money. Suggest not to do the trial. Or have one person do it and then a bunch of people use it to make worth the money.
Hi Zackary,
Thank you for your feedback.
We apologize for any inconvenience or confusion.
The sign up page shows you after the Trial, the subscription goes to the normal pricing.
PeopleLooker does provide our customers with multiple hassle-free options to cancel.
You can call in, chat, email or submit a cancellation request through our website from the "Contact Us" form.
We do not suggest sharing the account because that goes against PeopleLooker's Terms and Conditions.
If you have any further questions and or concerns, we are always available at support@peoplelooker.com
If you sign up for the trial offer, the website wont work, and when I called four days in a row and never got to speak to someone, I tried their online support and got nothing but a $27 charge on my card for a service I couldnt even use!
To cancel the subscription you need to call the phone number! There is no way to cancel any other way. So you are at the mercy of the company since they can just tell you they will cancel it tommorow or in a few business days. Which could be terrible because it can make you accidentally pay again for the subscription which is 22$ a month before tax!
Hi Nos. A,
PeopleLooker provides hassle free cancellation.
Simply call our toll-free customer service number, we are available Monday- Sunday from 6 AM to 11:30 PM Eastern Time.
You can also email us at support@peoplelooker.com.
When cancelling, it helps to have your 9-digit membership ID handy.
And we are always available through Chat 24/7
You can find this in your Welcome New Member email, or on the right side of the Dashboard of your account.
For additional assistance please email support@peoplelooker.com.
Today I received a notification from my financial institution stating I was billed $23.02 for a purchase from this website that I did not authorize. I sebt an email explaining tge situation and stating that the charge was not authorized and requested that any information or account in my name needed to be cancelled immediately.
This company responded to my email and granted my refund to my card in less then an hour! I was extremly surprised at how quick and professionally this inquiry of mine was handled. By far the best customer service I have ever had in regards to a fraud charged that was made to my account. Thank you for your quick and immediate response and services!
Hi Samantha,
Thank you for your review! We are very pleased to hear you are satisfied with prompt resolution to your inquiry regarding the unrecognized charges. If we can be a further assistance please do not hesitate to contact us at support@peoplelooker.com.
Respectfully,
PeopleLooker Customer Care
Continue to automatically bill you even if you uncheck the box during signup, have to call or email to cancel subscription and will be forced to listen to a 50% discount offer to desperately try to keep stealing your money. Absolute 100% shady business probably closest they can get to an official scam without crossing the legal line as to not get shutdown. DO NOT SIGN UP
Hello Jack,
We would like to apologize for any inconvenience incurred. At the time of signup we do require an agreement to our terms of service so all customers are aware that we are a subscription service. PeopleLooker does offer hassle free cancellations via telephone, email, live chat, or in the app.
Please let us know if we can provide any additional assistance and we would be happy to help!
I was looking for another site and got mistakenly signed up for this unaware of it. Total rip off. Paid for information I did not receive. False advertising on initial search and than fake out.
Hi there,
We are sorry to hear about your negative experience with PeopleLooker and bringing it to our attention.
We would love to assist you with your search if you would like to elaborate on what information you were searching.
You can always reach us at support@peoplelooker.com
We look forward to hearing from you.
I cancelled the day after I purchased the service and found out today they have been billing me for 3 months. Now I am forced to cancel my debit card to get rid of these crooks.
Hi Tim,
PeopleLooker was unable to locate your account with the details provided. Please rest assured you can contact us to cancel at any time, and will not be billed going forward. We are more than happy to assist you with cancelling and refunding your account, please contact support@peoplelooker.com.
No info at all. The little info they give you could be found, unlike on their site, correctly on the web. Wrong phone number and addresses. Stay away from them. Horrendous.
Hello Joel,
We appreciate your feedback. Can you share with us what information you were looking for? PeopleLooker is an easy-to-access collection of public record information. Public records are collected through official government records and several other public record resources, sometimes this information is not always 100% correct. We do not create this information, it is obtained from several public record resources. How current this information is depends on how often a person interacts with these resources. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information.
Respectfully,
PeopleLooker Customer Care
Didn't even list my four children anywhere in report! So much missing information and Inaccurate information and no way to correct it! Don't recommend Peoplelooker
Hi Elizabeth,
I'm sorry to hear you ran into any inaccurate information in your reports.
PeopleLooker is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However we do not create this information it is obtained from several public record resources. How current the information is can also depend on how often a person interacts with these kinds of agencies.We continuously strive to update and expand our databases in order to provide you with the most current and accurate information.
Respectfully,
PeopleLooker Customer Care
No notifications of monthly charges may leave you paying for something you don't use. I ended up paying $274.20 for what should have been a one or two month service.
I never even got access after my credit card was charged. I couldn't create an account and the one time verification link did not work either. What a total scam!
Hi there Danielle,
Thank you for your feedback.
Can you kindly email us at support@PeopleLooker.com so we can investigate your account and see what went wrong?
Thank you!
Total scam and money grab they try to rob you and financially rape you $#*! them in the $#*! (or the $#*! if they consent the review must be at least 100 characters)
Hello please reply my email on *******@gmail.com. I want to unsubscribe and I can't access your website to do that so do that and stop taking money from me you scam
BIG LETTERS IT SAYS FREE! Absolutely not free. You have to subscribe to a membership, not free, give your credit card, that's not free, and on your membership that at the cheapest is $24.95+ tax for a month. They won't charge you until the 8th day. THIS IS NOT HOW FREE WORKS!
I would of tried your service cause I needed a complete history. But when you did not show just initials or name "free" like you advertise, I thought they might double Bill me, over charge me…who knows they lied in the first sentence. Gave me a bad vibe for this company! Use at your own risk, and IT'S NOT FREE FOR ANYTHING!
Ty
Hi there,
We completely understand your concerns, however none of websites state the services are free. Please share with us the URL or screenshot of where it indicated the services were free? We appreciate your time if you could please email support@beenverified.com. However, since we do not offer free services we do offer a 7 day $1.00 trial with the option to cancel at anytime. We are more than happy to address any concerns you may have please feel free to contact us for further assistance.
Complete fraud... did not even come close to trying to find the individuals I entered. I even entered myself and i didn't even come up in their search! TOTAL FRAUD!
Don't use this service. I ordered a court report from them when I knew at least one of the offences was for a misdemeanour. I ordered at 5.00pm and by 8.00am the following morning was told no details. Court was in same time zone so not even open!
When I phoned to complain had a myriad of excuses including that Court Reporter was probably at court and could get record search done immediately.NO COURT IS OPENED AT THIS TIME. PLEASE USE A DIFFERENT SERVICE I HAVE USED THEIR COMPETITORS WITHNGREAT RESULTS. AVOID THEM AT ALL COSTS.
Hi Bill,
I'm sorry to hear you had any trouble finding the information you were looking for.
A Court Runner request to county criminal court will return felony and misdemeanor convictions dated within the past seven years. This will not return arrest records. Please note that our Court Runner service does not return any kind of civil cases. The searches are only run at criminal court.
While we do send our researchers directly to the county courts if necessary, some counties like Riverside allow our researchers 24/7 electronic access to their court files, which can result in the quick turnaround time that you saw.
The researcher will only return cases filed under this person's full name and date of birth, filed in the county or counties you selected. If you didn't receive a result, it's typically because there was not a criminal conviction, the conviction was in a different county, or the conviction was under a different name.
I've also reached out to the email address linked to your account directly in order to get more information and further assist you with your Court Runner search.
If you have any further questions please let us know at support@peoplelooker.com or give us a call at 1-800-218-3309.
I cancel this and they steady charging my card for what this site was not helpful month after month and yall stealing my money I wish I could sue for every bit of my money yall stole.
Hi Yolanda,
We are happy to look into the matter for you. Please email support@peoplelooker.com
Overview
PeopleLooker has a rating of 1.6 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleLooker most frequently mention credit card, customer service and false advertising. PeopleLooker ranks 58th among Background Check sites.
- Visit Website
- New York, NY, United States
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Heather,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you have been experiencing. We understand that your time is valuable and apologize for any inconvenience caused.
PeopleLooker is committed to providing a seamless and efficient service. We do everything we can to ensure the speed of our reports, however, some may require more time due to several factors like the volume of available data.
For further assistance and help with your issue, please directly reach us at support@peoplelooker.com. We would be more than happy to provide you with the solutions you need, and make this process quicker and more satisfying for you.
Again, we apologize for any inconvenience you've experienced and appreciate your understanding.
Best Regards,
Customer Support Team, PeopleLooker