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PeopleLooker

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New Jersey
1 review
7 helpful votes
Follow Latoya.Nadine M.
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Rip-off
March 30, 2021

Please everyone don't pay for this site they been charging me $21.50 each month. Even after I ask to cancel my account subscription I try over over aging to stop but they keep charging me I hope some can help me (nadine moreno 562@ gmail. Com) try( spyfly.)

Date of experience: March 30, 2021
Dana C. PeopleLooker Rep
over a year old

Hi Latoya,

I was not able to locate an account connected to the email provided. We are more than happy to assist you, we will reach out to you privately to resolve the matter.

California
2 reviews
5 helpful votes
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Getting a hold of someone is impossible. You will be disappointed with their service as it is not accurate and not even worth $1.00 they charge for 5 days. Unbelievable that they charge $21.95 per month.

Date of experience: January 24, 2020
Dana C. PeopleLooker Rep
over a year old

Hi Jillian,

We are happy to assist. Please contact support@peoplelooker.com with your member ID or email address so that we can process your request.

Respectfully,
PeopleLooker Customer Care

California
1 review
0 helpful votes
Follow Donald M.
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In retirement I now mentor kids and adults about aviation and space through my own 50 year flying experience and those of my flying friends. The photos are just a sample. Good times, bad times and the occasional emergency. Enjoy.
Don M.

+12
Date of experience: August 24, 2020
Dana C. PeopleLooker Rep
over a year old

Hi Donald,

Thank you for sharing this is awesome!

New Jersey
1 review
0 helpful votes
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Didn't get all the info I wanted but I got enough to point me in the right direction and I found just about everything I was looking for.The customer service was phenomenal! I wrote an email to support 2 times and they got back super fast and offered alot of help towards my issues. They were very friendly and took the time to answer all my questions. I would definitely use them again in the future.

Date of experience: February 27, 2022
Dana C. PeopleLooker Rep
over a year old

Hello Jay,

Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Oklahoma
1 review
0 helpful votes
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Great customer service
October 5, 2021

My grandma accidentally subscribed and they gave us a refund, I was very pleased with how quickly they responded. I have no use for people looker, but I was touched by how willingly they gave my grandma a refund.

Date of experience: October 4, 2021
Dana C. PeopleLooker Rep
over a year old

Hi Emma,

Thank you for sharing your experience with us. We strive to provide exceptional service.

Texas
1 review
1 helpful vote
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I'm not one to leave reviews like this but I think it's just super frustrating. I paid for the $1 trial hoping to find some information, which I wasn't able to but it was already so late at night that the costumer service which closes at 11:30 wouldn't have gotten back to me. Most websites have a convenient cancel button on their website but not this one and I was so busy the next day I just must of forgotten. But I read on their website that refunds were handled on a case by case basis so pretty much as soon as I saw the charge I emailed them a request for a cancellation and a refund. I was prepared for them to tell me no or possibly offer a partial discount but instead they didn't even mention the refund in their reply to me. What they did offer was a 50% off future subscription promotion. It honestly felt like they didn't even read my email, and if they did they just ignored half of it and I'm not sure which is worse.

Date of experience: June 1, 2022
Michelle P. PeopleLooker Rep
over a year old

Hi Rheanne,

We appreciate your feedback in regards to our cancellation process. We have a few options to contact us when looking to cancel our email and chat options are 24 hours per day. The original email received was confirmation of your request and a special offer sent, your request was completed and a refund was issued as requested shortly after receiving the special offer. We regret to hear you did not locate the information you were seeking. PeopleLooker strives to update and expand our databases to provide the most current and accurate information possible.

Oregon
2 reviews
4 helpful votes
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Natural
March 14, 2020

Since they can only provide information on what's is available it's ok. If the information is layed they can't find the owner of email. Used the email for weeks talked to person. Wanted more information. Can't find information. Same with phone numbers. I talked to person several times. Can't find number. Some things are deeply layered the information isn't available. Did the 7 day free trail.

Date of experience: March 12, 2020
Dana C. PeopleLooker Rep
over a year old

Hi Carol,

We thank you for your review.We continuously strive to update and expand our databases in order to provide the most current and accurate information. Glad you were able to try out our website. Please know that you always have access to log back in and reactivate if you need our services again in the future.

Respectfully,
PeopleLooker Customer Care

Texas
1 review
2 helpful votes
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Was trying to find out who was behind a specific anonymous social media account that was harassing me. They need to tell users that they can only find people if you have their first and last name.

Date of experience: March 10, 2022
Dana C. PeopleLooker Rep
over a year old

Hi There,

We are more than happy to assist you! Under the Social Media search option, you can enter the username or social media profile to search. We are happy to assist you further with additional tips for your search. Please email support@peoplelooker.com for further assistance.

North Carolina
1 review
2 helpful votes
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Was an excellent app.
April 29, 2019

This was an excellent app until it stopped allowing me in to review the person I was looking for. I'm hoping this will be fixed as I really enjoy and find this app useful.

Date of experience: April 29, 2019
Utah
3 reviews
1 helpful vote
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I contacted peoplelooker yesterday and wrote about the 22.86 dollars worth of refund and they haven't replied back yet. I say though I received the BEST CUSTOMER SERVICE EVER! The info I got wasn't up-to-date, like the other people search websites that I looked at, but my customer agents get bak to me and explained my problems. I would RECOMMEND them for their service!
I noticed the age for Sydney M williams was 30 the other websites posted her age as 32 so accuracy isn't the best and won't complain. As for the refund though, I am waiting on a reply back. The same info I got you can actually get for FREE! Paying didn't give me much more info, but also gave me financial and criminal info which I didn't really need! I really DON'T NEED TO KNOW what's going in their private lives and NEITHER SHOULD YOU! My gut feeling is its a potential scam though, like the other websites I looked at.

Date of experience: October 20, 2022
Michelle P. PeopleLooker Rep
over a year old

Hi Mark,

Thank you for taking the time out to leave your candid review.

We sincerely apologize to hear that you ran into inaccurate information in your reports.

We can only work with the information provided to us within public data. As you just experienced, sometimes the information they collect is not always 100% correct.
Our data is updated every 30 days,

We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Can you please email us at Support@peoplelooker.com so we can look further into your request.

Florida
1 review
2 helpful votes
Follow Roger R.
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I used PeopleLooker in my business for many months. It did a good job of compiling public information. When it works, it does this quickly. For people looking for perfection, remember, this is public information so what you find will depend on the level of public activity a person has. If they are not involved in social media, and keep a low profile, they will have a small footprint. The biggest issue is that it has periods of time where it just won't pull data. If you call Customer Support, you will get a person, but they will give you generic steps that don't work, like clear your cookies, try a different browser, etc. I did all those things prior to calling. Very clearly they were having issues, and it would have been helpful if they just would have said so. I could have planned around that. Three days of sporadic usage later I cancelled and moved to another service. What a shame. A little honesty goes a long way.

Date of experience: September 2, 2020
Dana C. PeopleLooker Rep
over a year old

Hi Roger,

We are sorry to hear that you ran into technical difficulties. Usually if the issue is not resolved the case is escalated for further review. We would like more information to investigate what may have caused that issue. Please email support@peoplelooker.com Attn: Escalations.

Texas
1 review
1 helpful vote
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Enticement without proof
January 24, 2021

Their ad makes it sound like you can find everything about everybody you've ever known and hint that the information will be interesting and perhaps helpful to you personally. Some of it is interesting. I didn't find that any of it was helpful with me at all. The very least that websites like this could do if they want to prove they are trustworthy and worth continuing to pay them for what information they can give you (most of which may be interesting but not helpful) is they could give you a reminder of when your free trial is ending. But be aware - they don't do that as most other bait and switch sites don't do it either. BEWARE! Why else would they use a fake name like Sitejabber?

Date of experience: January 24, 2021
Dana C. PeopleLooker Rep
over a year old

Hi Joyce,

We are glad to hear you located some interesting information accessing our services. Can you share with us what information you were looking for? If you do not cancel the trial prior to its ending then you will be enrolled into a recurring subscription as informed on the sign up page. We are more than happy to review your account please email support@peoplelooker.com. Sitejabber is not linked to PeopleLooker; it is considered a site where consumers share their reviews.

Ohio
1 review
6 helpful votes
Follow michelle e.
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Don't ever sign up for a 1.00$ trial they took 24.00 and some change and I used it once. They won't refund my money but says I can use this crappy site for the rest of the month. How can you not send a email saying your trial is up? Then just take your money. Don't rely on this sight for good results either. I should not even give it 1 star. Misleading and greedy.

Date of experience: October 10, 2021
Dana C. PeopleLooker Rep
over a year old

Hi Michelle,

I am unable to locate your account, we are happy to process a refund for you. Please email support@peoplelooker.com your request and we will be happy to assist. On our sign- up page we outline how to cancel your subscription, including the trial instructions if not canceled prior to the 7th day. Please refer to Billing FAQ here: https://www.peoplelooker.com/lp/6b8dbc/5/special-offer
If the trial is not canceled within the 7 day period you will be enrolled into the monthly subscription. However PeopleLooker prides itself on exceptional customer service we are happy to resolve this request for you.

Maryland
1 review
2 helpful votes
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Do not waste your time
February 21, 2021

I waited several minutes for this site to search and search... abd then they want me to pay when I do not even know if they have the person I was looking for. Other sites ate least give a "town" and potential known relatives so the identity could be guessed

Date of experience: February 21, 2021
Dana C. PeopleLooker Rep
over a year old

Hi Rock,

If you entered in details regarding the person you are looking for and the system was searching for the data entered it is highly possible we may have the information you are seeking. Are you looking for specific data? If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/6/special-offer

Illinois
1 review
5 helpful votes
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Can't talk to a person
November 4, 2019

I just I tried the $1 trial and now I find I'm being charged $22.86/ month. For the last 4 months. When I tried to cancel, they (automated) offered to lower my rate to $9.95/ month. I want a refund, but can't talk to anyone so I will dispute with the CC company.

Date of experience: November 4, 2019
Missouri
1 review
6 helpful votes
Follow Mike S.
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It's a scam that makes you wait around on the web page, while they advertise, then charges you for the info and no useful info at all. You don't know this until after they get your name and email address. Then you will start getting all sorts of spam from them.

Date of experience: March 28, 2022
Michelle P. PeopleLooker Rep
over a year old

Hi Mike,

It appears based on your review that you did not sign up for the services but you are receiving email follow-ups related to your potential sign-up. You have the option to unsubscribe from the emails by clicking the unsubscribe link. We are also happy to assist you with your concerns please email support@peoplelooker.com.

California
1 review
3 helpful votes
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DO NOT subscribe to this company. They should seriously consider changing their Co. Name to Scammersandliars.com. They continue charging our bank account $21.51 each month even though the subscription has been cancelled. Their customer service employees are rude and unhelpful. When you call they basically tell you tough luck. End result you are going to have to resolve issue with your bank and as we all know that takes time. Please save yourself a lot of time and headaches and stay as far away from this place as you can. Lets add that their resources don't give you anymore information then if you were to google a name, phone number or address. It provides very little information. It should be illegal for people to call themselves a company and charge a monthly fee for absolutely nothing, especially when you are able to find the exact information for FREE.

Date of experience: May 9, 2021
Dana C. PeopleLooker Rep
over a year old

Hi Lisa,

We strive to provide exceptional service and would love the opportunity to discuss your experience. Can you share with us what information you were looking for? If you are not pleased with the results of your search, we do offer a money back guarantee. PeopleLooker was unable to locate your account with the details provided. Please rest assured you can contact us to cancel at any time, and will not be billed going forward. Please allow us the opportunity to review your account by contacting support@peoplelooker.com.

Louisiana
2 reviews
1 helpful vote
Follow Sj J.
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You wait thru endless windows, of them gathering data, yea they are gathering data but they're gathering it from your phone or computer whatever you're using. Not compiling it from the internet. And when they finally compile said information they hit you with a pay to view bs. Can't say in the beginning tho. Save yourself the trouble. TruthFinder on android is free and informative. Not this crap, peoplehooker.

Date of experience: September 13, 2022
Michelle P. PeopleLooker Rep
over a year old

Hi Sj,

Thanks for reaching out.
PeopleLooker's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

Our aim is to make the service as easy to use and affordable as we can.
There are costs associated with obtaining the data and integrating that information into easy-to-read reports.
Payment is required to sign-up for PeopleLooker.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.peoplelooker.com/lp/074be6/4/select-plan

I hope that helps, but if you have additional questions, please don't hesitate to contact us at support@peoplelooker.com

Arkansas
1 review
11 helpful votes
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Not accurate reporting
September 19, 2018

I needed to check a background on an individual I did not know at all. The report came back clean. I was comforted by the results. As a check I ran the report on two individuals that I knew had serious criminal backgrounds - they too came back as no criminal history. Needless to say, reports are not accurate. Do not use for safety. May be fine if you just need addresses or phone numbers.

Date of experience: September 19, 2018
Virginia
1 review
6 helpful votes
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I have found your background check program to be one of the best. Very easy to look up. I did try the 5 day trail and loved it. I will let others know to try it out. Im sure they will find it to be a great source of information and go monthly with it... I do plan to come back soon

Thank you.
Margaret Blake

Date of experience: May 22, 2017

Overview

PeopleLooker has a rating of 1.6 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleLooker most frequently mention credit card, customer service and false advertising. PeopleLooker ranks 58th among Background Check sites.

service
41
value
36
shipping
17
returns
22
quality
34