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Peltz ShoesReviews 52

1.3

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Peltz Shoes Reviews Summary

Peltz Shoes has a rating of 1.3 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Peltz Shoes most frequently mention customer service and return label. Peltz Shoes ranks 588th among Shoes sites.

service
18
value
15
shipping
13
returns
10
quality
11

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
Follow LARRY K.
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Ordered from Peltz twice. 2 days later in each case Peltz cancelled my order stating item was not in stock. I checked the website, and my shoe and size were still shown as in stock, but they had doubled the price. After complaining they removed the in-stock label. The Website cannot be trusted.

Date of experience: May 26, 2024
Florida
1 review
0 helpful votes
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Shoes are ok sales girl had lollipop in her mouth while checking us out gross. Not very professional in my opinion

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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There used to be a cool black guy managing this store, but now there is some ditzy, blonde old lady there. She is a snob and ignores the customers. Get a grip and bring back the men to this store!

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Employment
November 14, 2023

I had a 10:00 am Appt on 11-14-2023, I got there on time. And filled out an application.Then I was told by Kat Bell that i needed a copy of my Resume.Which never was advised to me in the email thread...
So i stated that i would provide that Kat Bell stated i'd have to make another appt.

20 Minutes later i get a email stating that they went with another Candidate...That's just bad business you should Fire her..

Date of experience: November 14, 2023
California
1 review
1 helpful vote
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Disappointed!
October 19, 2023

1. Seems impossible to reach customer service. The website appears to have been designed that way. It is very frustrating.
2. Advertised discounts have not worked for me.
3. Delivery time is very slow.

Date of experience: October 19, 2023
Utah
1 review
2 helpful votes
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I tried ordering in the separate occasions and three times they canceled the order several days later due to the sites being out of stock.

Date of experience: August 15, 2023
Wyoming
1 review
2 helpful votes
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I ordered my stepdad a pair of shoes from Peltz and selected express shipping. Assumed they were in stock and would be shipped within a few days. After a few days I used the contact us form with no response. I then emailed with a response that the shoes were out of stock and they would issues a refund.

Date of experience: June 9, 2023
Florida
1 review
0 helpful votes
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Extremely Helpful!
April 5, 2023

We went to the Cortez Rd, Bradenton, FL location and the Mgr. Leah was so very helpful! My elderly mother has very swollen feet and has trouble finding shoes to fit and Leah searched for some and found a very nice pair in extra wide for her. She got on the floor and helped her put them on and was just super nice! We ordered 3 pairs! Thanks Leah!

Date of experience: April 5, 2023
New York
1 review
4 helpful votes
Follow BARBARA W.
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I ordered a size 11 sandal...NO WAY IS THIS SHOE AN 11! My Heel slightly hangs over the END. UNFORTUNATELY, THERE'S NO SIZE 12 AVAILABLE. So, now it's up to me to pack it UP AND SEND IT BACK?

Date of experience: February 10, 2023
Ohio
1 review
2 helpful votes
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Where are my shoes
January 20, 2023

Ordered boots through Amazon from Peltz Shoes. I rec'd tracking info in email as the delivery progressed. Then one message came in and said that FedEx ran into an issue because of address.
Called Amazon they double checked my address and there was no problem there. Peltz screwed up my Zip code and it ended 30 miles from me. I called Peltz back and told them to refund my money or overnight a pr of boots to overnight me another pr since I was planning on wearing them this weekend...if they had any business sense, they know they will get the boots back so as a courtesy the could have sent out another pr. So now I have to wait until the PKG goes back to them before I get my refund. I wish I had read their reviews before I purchased the boots, I never would have ordered from them. Lesson learned.

Date of experience: January 19, 2023
Texas
1 review
2 helpful votes
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Disappointed Customer
December 7, 2022

I ordered 2 pairs of shoes from Peltz shoes last week. I opened the box and it had only one pair of my shoes in the box. I called peltz and they kept saying they had to contact FedX to see what they had to say. Here I am i have paid my money for 2 pairs of shoes and the representatives were rude and not understanding or helpful at all. You have my money and I am telling them to provide proof that they shipped 2 pairs of shoes. It has not been verified by FedX or Peltz that 2 pairs of shoes were shipped so, now I do not have my money or my shoes. I am still waiting for my refund of my money. Please do NOT order from Peltz. They have the most unprofessional representatives I have ever dwelt with.

Date of experience: December 7, 2022
Florida
1 review
6 helpful votes
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BEWARE!
August 5, 2022

I order shoes from here off Amazon. Needless to say, I never received them. FedEx claimed that they were delivered. Maybe they delivered them to someone but not my address. My you I received several packages that day from Amazon but not the shoes. This is very disappointing!

Date of experience: August 5, 2022
New York
1 review
5 helpful votes
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I wished I had did my hw and looked at the reviews. Worst company. Don't even attempt to rectify a situation. I never received my package and was told by rep nothing could be done. Save your money and time and shop elsewhere.

Date of experience: July 11, 2022
Pennsylvania
1 review
5 helpful votes
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Worthless
June 18, 2022

Order shoes on 5. 14. 22... they say they were delivered on 5. 20. 22... nothing was delivered by FedEx... called them immediately and said they would put a trace on delivered... since that time FedEx declined a trace... Pelts said they need more time... this is bull$#*! I paid for items never received

Date of experience: June 18, 2022
Florida
1 review
4 helpful votes
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Exchange policy
April 18, 2022

Please be careful if you must exchange a pair of shoes. I returned a pair and exchanged a pair. The exchanged pair was $10 more and I only found this out after I wore the shoes. Exchange reason was for color only.

Date of experience: April 18, 2022
Maine
1 review
3 helpful votes
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I loved both pairs of shoes that I received for work, BUT I do have one complaint: I hate the stickers on the bottom of my shoes! On one pair that I received, there was a sticker that I can't remove. On my Clark's Damson Step Pump ($70), there is a sticker on the bottom... and everyone can see it when you're walking. So I want it OFF. But I can't get it off! Very frustrating! I worked for over 10 minutes trying to remove these unsightly stickers. But there is still sticker residue. Very unsightly and tacky. I'm a Flight Attendant. I cannot have this tag showing on my shoe. WHY would they make this tag SO difficult to remove? It's still on my shoes. So I guess I'm working with tags on my shoes.

Date of experience: March 12, 2022
Florida
1 review
5 helpful votes
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When I went back to return a pair of shoes that were hard for me to walk in, over a hundred dollars he didn't try to help he just said that I couldn't return them, your suppose to help out your customers I be bought a lot of shoes at peltz but I will not go back again.

Date of experience: December 27, 2021
Canada
1 review
7 helpful votes
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Would have given a zero
September 3, 2021

I ordered three pairs of shoes on July 11th and by September 3rd I still haven't received them. They were sandals, and guess what? Summer's over. Avoid this company at all costs.

Date of experience: September 3, 2021
Massachusetts
1 review
8 helpful votes
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I purchased a pair of Sketchers on Amazon, fulfilled by Peltz Shoes. They were sent Fed Ex Smartpost. They never arrived, and the tracking stops days ago. They blame it on the Covid, take no responsibility, nor did they offer to help me. Now I will have to go through my credit card company to get a refund. I would not recommend this company.

Date of experience: August 13, 2021
Texas
1 review
6 helpful votes
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Very unethical!
August 11, 2021

I ordered shoes that turned out to be too big. They advertise free return, but I had to pay for UPS plus packaging. It's been weeks, NO REFUND, NO RESPONSE, and THEY HAVE MY SHOES!

BUYER BE WARE!

Date of experience: August 11, 2021