About mid Oct. Started to get "unable to complete scan" message. Tried to get in touch on line with PCmatics but got as far as leave my Email address and they would respond. After about 10-15 times over the next month. No response. On the 17th Nov. I switched to Norton and delegated PCmatics and requested a refund. No reply. If you ever have a problem with them... Good luck getting help.
I purchased PC Matic and downloaded it after seeing all the TV ads and the claims they made. I use it for about three months and continually had problems with my computer. I'm still not sure I have it completely straight. I ran it almost every day because my computer keep acting like it had a virus. PC Matic kept saying everything was fine. Finally, I decided to try Kaspersky because that is what I replaced with PC Matic. I only downloaded the trail version to start. BAMB! 4 Trogens popped up. I use then allow that software to clean up my computer> also added Malwarebytes as added protection. My computer is working, but still not up to standard. I think PC Matic allowed so much garbage in that I will need to get a professional. How sad! Things will catch with folks that are pissing on your leg and telling you it's only water... Roy
It is great software and a great group of people period! The software is super intelligent and the staff is highly knowledgeable and to top it off it is made right here in the USA. This is a company you can trust!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members