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Publishers Clearing House (PCH)
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Publishers Clearing House (PCH)

pch.com
Arizona
1 review
41 helpful votes
Follow JOAN K.
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After participating in PCH for several years, I am finally convinced that I could find most of my purchases at a lower cost anywhere else and I certainly don't appreciate the constant barrage of emails telling me I have one more thing to do to qualify for their drawing. I will no longer participate in this dubious enterprise where it appears that all of us are overpaying for things we order so that a very few can receive a big prize!

Date of experience: July 5, 2020
Illinois
1 review
0 helpful votes
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Looking for a home
February 8, 2018

Yes where are they location I feel like if I win I will like to buy from you guy I love you guy I just want to keep you in my memory, I know you have some beautiful home as yourself. I just want to make it my hall of frame I really love playing all your game, I get up play I go to bed for a couple hour and I'm right back at it. You give me some thing to look for and hope for to become my dream. Thank you so much for feel free to play

Date of experience: February 8, 2018
Florida
1 review
20 helpful votes
Follow Hugh C.
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Why do they tell you your order cart is empty and never tell you that your winning cart is empty. At times I feel their System is not for real. Can a person been playing and entering all their games for over 3 years and never win a 5c. Yet in none of their games. So you can see it not a real deal.

Date of experience: December 28, 2015
Texas
2 reviews
17 helpful votes
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PCH ADVOCATES
March 8, 2016

I too have lauded PCH for decades. And, I too used to send in the paper versions for decades and then switched to the online version.
And, yet in the 35 years that I have dealt with PCH I haven't won a single penny or a single prize. NOTHING. Maybe, I am just that unlucky.
Plus, 50% of everything that I purchased was considered junk. It either didn't work upon arrival, or it broke within a week of arrival. Then I had to pay postage to send it back.
This is why I am now cynical about the reality of PCH. I have a better chance of getting hit by lightening.
Yes, the games were fun... until they got monotonous and started sending you to yet another stream of pages of items to purchasex then another, and another, and another,...
Enough said.

Date of experience: March 8, 2016
Indiana
1 review
0 helpful votes
Follow J W.
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They say they will still bill you if you return to sender. You have to send it back to another address and pay for sending it back. That is just wrong if you refused it then they should take it back.they are the ones with all the money I really live pay day to pay day. I am never ording anything again. There game at winning big money is just a lie...

Date of experience: December 13, 2022
Oklahoma
1 review
9 helpful votes
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PCH: discouraged customer
February 18, 2016

I have been with PCH many years, I had never had any problems until now! They claim I stopped making my payments since May of 2015 which is not true I was making payments on what I owe monthly! They told me mail in a copy of my money order receipts! I did but yet they say I still owe them. Get this the billing with them keeps raising & lowering! Doesn't make sense right? I am really upset with how they are treating me now! I am very discouraged with them now! & I don't plan on ordering from them again! But them claiming I owe them I couldn't anyway! I think someone there is lieing & is stealing from the company not the customers fault!

Date of experience: February 18, 2016
Texas
1 review
2 helpful votes
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I have been entering PCH contests for decades now! I have likewise entered their contests via their online apps on a daily basis for many years now! I currently have red diamond and VIP status (PCH top status) because of spending enormous amounts of time entering their various contests continuously! After having devoted thousands upon thousands of hours to entering their contests, I only have $10 to show for my time and efforts! I have won a total of $10 from PCH! Simply put, PCH is a complete waste of time!

Date of experience: March 24, 2022
Iowa
1 review
6 helpful votes
Follow Laurie W.
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I think if people spent more time on it and turn their opinions around yes maybe they don't win but think of all the people that Publishers Clearing House has helped. I play a lot of games and stuff and I think it would be awesome it would totally turn my life around if I won but I'm not going to be mean to the next person for winning.

Date of experience: August 20, 2015
Louisiana
1 review
15 helpful votes
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I wouldn't even give it a 1 star they deserve 0... they sent me a packet of papers a while back for a chance for me to win stuff I picked two things while that I would like to win and mailed it back to them few weeks later they sent me the items I would like with a bill! I refuse to pay a bill when the papers said FREE now they are trying to sue me. So I now have no choice but to pay it. Those papers never said anything about me having to pay anything they said free...

Date of experience: September 6, 2017
District of Columbia
2 reviews
51 helpful votes
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It's worse
October 25, 2019
Updated review

I have received some cheap merchandise that I was told I had ordered. I explained that I always check my cart unless it freezes up and then I am asked to pay for it. The only good thing is when you call them they remove the charges and tell you to keep the items on them. One charge kept showing up for $33.50 and it said I was delinquent paying. Finally I called and asked what that was about, and was told it was for People magazine. I admitted the magazines just started showing up one day, but I didn't give it much thought. I knew there was no way I'd ordered them and if I had I wouldn't have chosen People. They took that charge off as well, but you really need to be careful.
Games are still freezing and moving at a snail's pace as well as still getting those lengthy ads.
Oh yes, I won $5.00 in one game and $10.00 in another. How about I win $5k or $10k or some of those millions they're giving away.

Date of experience: October 25, 2019

If It Seems Too Good To Be True...
June 11, 2019
Previous review

If you play Keno you're timed with about 18 mins 15 secs, but you get ads that are 2 minutes long between each play. I could only complete 2 of the 5 cards. I did send them a message but the only response was asking me to complete a survey on the customer service.
However, the ads minimized. Now when I play, the people I'm competing against, the numbers are very close to each other, then all of a sudden their points double and we started at the same time. I believe I'm playing against a computer.
If you play their games like racing cars/horses, bullseye, football kick through the goal post, bowling and the list goes on, there is no way to win. You shoot at the duck but you can't aim. You're given a point to shoot at, and it's no where close to the duck. I've played several times.

The site says you don't have to buy anything, but some of the sweepstakes are closed to you unless you buy something. And talk about locking up, and then several times of not getting your points for the cards you complete.

I made the mistake of ordering something and they sent me a "gift" which cost me an extra 5.00, and it was really poor quality. Even the item I bought was pretty flimsy.

Date of experience: June 11, 2019
Texas
1 review
9 helpful votes
Follow Lonnie W.
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The games break down regulery right after starting and in the middle and the end after restarting the game it still breaks down. I don't realy have much to do all day but I'm still getting tired of the same crap
It has done for the two or three years I've been trying to play. I'd love to win of coarse we all would but if the games won't play what's to look foward too?

Date of experience: June 8, 2015
Texas
1 review
23 helpful votes
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If it is enter and win then why do I get t emails a day saying I have to do this or that!? I am sick of the emails and to get your money you have to search and etc at least 5 times a day? Never again. I should have so many entries that I am the only oone who has a chanc! Hah!

Date of experience: February 23, 2017
Illinois
1 review
25 helpful votes
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Be careful when going to PCH. I have had lots of problems with the site. I caught one virus on there that was even force-redirecting my to other web pages. Lately, my Malware program has been totally blocking PCH from even showing up. I logged on at the Library, and their system was always giving me warning about PCH trying to access information, etc. It is a "dirty" website.
A short update: Last Thursday when I was using the PCH search function, a virus actually tried to take over my computer and would NOT allow me to close out. I had to force a shutdown. I only visit PCH to play the games, knowing full well that it's a scam and phony, but now I am going to block all emails from them. And let me reiterate--it is a "dirty" site when it comes to adware, viruses, and spyware.

Date of experience: September 12, 2015
Washington
1 review
14 helpful votes
Follow Catherine M.
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I'm finding that as the time gets closer to the "big" win, the website becomes more and more buggy so you can't submit your entries or play any of the games or slots or lottos. I don't actually expect to win but it is fun trying. Or it would be fun if the stupid website was decent. Even when you don't get a glitch or some other kind of problem, the site is sooo slow it is too frustrating to be fun. I think I've going to have to find some other online games to play.

Date of experience: June 27, 2016
California
2 reviews
7 helpful votes
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Honest Review PCH.com
January 11, 2020

I have been playing PCH.com for a few years now and I have NEVER been forced to buy anything, in fact I have never purchased anything from them ever.

I am on PCH every day playing my games for free, entering sweepstakes, searching, lotto, scratchers and I am a elite vip.

Today Jan 1,2020 I got a email from PCH saying congratulations I was a winner. I won $10.00 and to watch for it in the mail.
Thank you PCH.com I was so happy when I spotted the letter in my inbox. I give PCH 5 stars actually 10 if allowed...

Date of experience: January 10, 2020
Nevada
1 review
0 helpful votes
Follow Niki H.
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I paid for an item that I received (the other item was never sent). I paid for what I received with the statement that I received. I started getting late notices. I was finally able to make it to the bank and found out that PCH had cashed the check! Customer Service told me that they had NOT. I emailed PCH, trying to get this matter cleared up to no avail. I called today (after the bank) and was told that the payment had been applied to the item I NEVER recieved. I explained all of this and told the lady that I wanted it fixed as a new statement sent (as I ordered a couple of items, one of which broke). I was informed that a new statement cannot be sent after the account is corrected. Both times I spoke with someone in Customer Service, they had thick accents and had problems understanding what I was saying.

I would give you guys a big fat zero, but the star rating does not have that.

Date of experience: January 11, 2022
Ohio
1 review
18 helpful votes
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Does anyone ever win I played the find it game from 9am to midnight. I beat the top token earner. By 29,000 points last night 11/11/201. I did not rececive any money! Manuela Mauder I have been on your site for 3 weeks now, The slots don't work they just keep spinning. The blackjack takes 20min to get a card

Date of experience: November 12, 2016
Pennsylvania
12 reviews
71 helpful votes
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Their flower products are dead garbage
May 4, 2021

Just received (5) dead dried out roots masquerading as a Monarch Butterfly plant. With their handling fee and the cost of the product it was way overpriced for the garbage you receive.

Date of experience: May 4, 2021
New Mexico
1 review
14 helpful votes
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I don't have money to waste on the stuff they want me to buy! I go threw the pages ONLY to enter the contest and bought CDs a couple of times but discovered that I could buy them for much less elsewhere!

Date of experience: December 20, 2018
Texas
1 review
6 helpful votes
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I recently purchased a Christmas cyclamen (magenta) and it died. It didn't look too good condition when it arrived but I thought I could get it to grow, but no luck. Will you please send me another or refund prise of cyclamen. Number on inclosed instruction paper is 009q29. Thank you maedell fitzgerald, p, o, box 363sunray, texas *******

Date of experience: January 4, 2016

Overview

Publishers Clearing House (PCH) has a rating of 1.5 stars from 608 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publishers Clearing House (PCH) most frequently mention clearing house, customer service and gift card. Publishers Clearing House (PCH) ranks 12th among Sweepstakes sites.

service
80
value
79
shipping
72
returns
60
quality
81