Paytm

This is one of the worst online shopping site. I use to wonder how come paytm sells the products at such a low cost, i have ordered a quite a number of products later i found out that most of them are either faulty and refurbished if product works it works other wise it wont, you should be lucky enough for it. More over customer care is so pathetic first of all they dont understand your problem and their replies are as if they are doing favors on us. when ever a product is ordered they take long time to deliver almost 2 to 3 weeks some times months in few cases they may even cancel the product at last moment and refunded is made to paytm cash which you cannot transfer to ur bank account unless you end up spending some additional charges. This is how paytm is blocking peoples money...

After having quite a long bad experiences with paytm services i have decided to stop using it and i also request people not to shop on paytm. Its better you spend a bit more but go for the best, finally its your hard earned money.

Come to the rating i don't want to give paytm even a single star but stay way please...

I want to add money to paytm wallet and unknowingly it got added to paytm gift voucher. Then i called so called 24*7 customer care(wallet department) where i waited almost for an hour to get a response. Finally they picked my call and i explained in detail the above scenario. He(customer care executive listened to me) and was saying only one word i. E we can't transfer it back to your account once payment has been made to wallet through credit card. So i asked him few questions were he doesn't have an answer.
1)Why do you allow to transfer to wallet through credit card?(you should have a pop-up saying you cant make this transfer in red). He say's that my paytm app is not updated. So is the previous version of paytm app released without testing?
2)Why does the money directly go into paytm gift voucher?(you should have blocked the transfer instead). I know this is the way to increase your paytm sales and usage of app)
3) When i was waiting for customer care to answer my call, I was just checking ways to get back my money. I just selected two seats(Movie tickets) and clicked on proceed. It automatically deducted amount from paytm gift voucher(Paytm strategy).
Finally when you talk to customer care representative by wasting almost two hours of your time and 1000 rs. They will only say: 'Sorry sir, You have to use 1000 rs of your gift voucher'.

I'm taking time to write such a big review so that it can be helpful to someone like me.

Hi do any purchase on paytm but please do not look for movie tickets on Paytm it has just started as they have no payment gateway if you are a paytm user and you have paytm cash avaiable as soon as you select your seats your cash shall debited and tickets will be done. Without going to a payment gateway & even without giving you a chance to understand what has happened... Hottible experince & no customer care available.

Guys I would request you not to use this PayTM app because it gives error multiple time after entering otp. For which multiple times my balance got deducted and when I say them to refund me they tell that according to their policy they can't refund money if the recharge is successful. I got the balance deduction and recharge SMS after 20mins so I never knew that recharge got successful till tthen, I simply lost my money which is really waste. Don't ever try to recharge once again once you get any error, I would rather suggest you guys to use different apps or online recharge.

Hi,
I have purchased shoes thru paytm, since it was to big for me i requested for reverse picup, but Delivery boys will never call or wait for you more than 5 mins, if you contact them after 5 mins they will not respond, and they will consider has a cancelled reverse picup, since one month im tried them but atlast one delivery boy called me and said he has come for reverse picup, i told him it will take 25 to 30 mins to meet him since i was in meeting he said he cant wait and disconnected the call, so please guyz avoid shopping thru Paytm, you not only lose money but peace of your life also..

I have full kyc account fuuly verified and today they stopped 4 incoming payments of 5000 each for no reason, without any message or information. After trying to complain, no mail ids are provided in any site for complaint. On call they said will try and resolve in 3 days?... is it 3 days easy go?, then i explained that i have only handful of senders and recievers all repeated contacts, they explained that their cybercell has bolcked the account, there is no reason can imagine, my simple private account with all known senders, no proper reply, no reply at all, can't explain how long, how much and how is my account is imposed a limit for what reason god knows? Showing all colors of china

Bought a hp laptop from paytm which i recieved on monday. They sent me bill and the product with different serial numbers. I called at the customer care no. *******2244 but only machine talks which is of no help. I mailed my problem at paytm.com\care but they didnt give any solution instead decline my request. I have been mentally harrased. Solution should be given to my problem at the earliest. Order no. *******431. Email id *******@gmail.com

The most horrible first time experience with Paytm. I tried to recharge my TATA Sky connection & paid 5170. Since then it is over 12 hours & there is no update from Paytm to Tatasky that money has been transferred.
I will never ever use Paytm again. This is porbably the worst service experience from Paytm amonst all online ecom companies.

Mrigank
*******515

Its nothing more than a cheater. I purchased HTC desire 820S, and paytm had given me waaranty but HTC service center refused paytm warranty, but when i talked with paytm they even did not response me. Please trust me don't ever go with paytm. Its fraud, cheater.