About the Business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My experience with payooner was excellent but I want to bless Leon from customer care and Richardo from live chat. They were excellent indeed.
Nuff love from Jamaica
Very quick response. The representative was nice and he tried to solve my problem nicely. Thanks Payoneer team.
Despite emails and attempts to resolve my issue via the website, I got no response, and its very unclear. The normal phone customer care is not functioning. I had to call the emergency number for stolen card to talk to a human. It's a shocking level of bad service for a large company such as this.
Best service with best agent best service with best agent best service with best agent best service with best agent best service with best agent best service with best agent best service with best agent best service with best agent best service with best agentbest service with best agent best service with best agent
The representative I spoke to was so polite and helpful.
My name is Saif, from Bangladesh, living in Doha Qatar,
Excellent service, but in case any problem. Toll-free number not response.
Other number call so expensive.
Agent Mia was very helpful and patient throughout the conversation. Listens very well with the concern that is the my experience was seamless.
This second time I called on customer service and they are excellent very helpful and understanding.
I am fully satisfied with service. Excellent service. Thanks
It was blocked my payoneer cart. I beg a help from payoneer services and Mr. Marian help me by e-mail how to proceed and have my money in one my another occount.
Excellent experience even sometimes. I'm in trouble with my Payoneer account customer care provider guides me and resolve the problems
Best account service i have come across and one of the best customer support and service I really recommend Payoneer.
Very nice team Payoneer, I had experience in withdraw and solved
1st experience was good but now I'm facing problem in adding my 2nd account, even though Payoneer says we can add upto 3 bank accounts.
It was a great experience and my query got resolved in lesser time.
The service is great, because the can handle international transactions like no one else!
Excellent experience. Quick in response. Very polite and cooperative.
I am still waiting the payment made on the 5 th of August to my local bank account then second issue with the transaction made 15 to of September to my payoneer account
There is a high minimum withdrawal.
It's difficult to request for funds.
You cannot load your account.
Withdrawal may take days.
It's basically difficult to send and receive funds.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members