About the Business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was happy to call you but now my issue is not solved please Return my pending transaction
The receive and send money is perfectly good and support is from best supports the I'm seeing.
Today you have solved my huge problem about my card and money, thank u for your attention! I really appreciate it!
The customer service rep was very professional patient and polite while I went to 3 different atm machines to try to get funds from my card. Each time I tried to use my card even from the very 1st attempt I got a message saying I attempted to use it too many times.ans please check your branch. In the end I decided to apply to Payoneer for a new card which the customer representativewas very kind in speeding that process along as he realized how frustrated I was. Its the 1st payoneer card I have ever received that I havenevwr been able to access my funds from..
Had a conversation with Ana. She was kind and patient and extremely professional. Thank you for helping me out
השירות היה מעולה, הפקידה הייתה מעוד מנומסת וסבלנית
They were able to assist me. I was able to get a good sleep because of them. :)
My verification documents kept being rejected. I hope this time after calling Payoneer, things get sorted out. I am still waiting for the issue to be resolved.
The assistance was so helpful. Hopefully I would be able to get my money back after she has process for me.
My experience with Payoneer has been smooth and easy from signing up to receiving funds every week. This platform is the ideal way to send and receive funds in different currencies. I would recommend it to family and friends.
So awesome, I appreciate Payoneer for it's undiluted and outstanding effort towards financial services.
Payoneer is user friendly and they have really great customer service!
It's easy to use and fast compared to others in the market.
Understanding and compassionate care. The representative takes their time to understand the issue and gives appropriate advice where necessary.
Fernanda from Brazil provided me useful information and didn't measure efforts to solve my problem. Excellent experience!
The experience has been good overall. There was a little hiccup, but the customer service call has been great.
Payoneer is awesome! Recommend to all! I use it all the time.
I have been using a Payoneer card since 2018. And their services are very much good. The best part of their services is customer service.
If you want to change the payout bank account from your old bank account to your new bank account call the Payoneer support team they will help you regarding this. Thank you Payoneer team for your support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members