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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I was interesting by one of the services and I receive great explanations with all the details I need to decide
The guy was polite and patient
Very professional
I love Payoneer - there's nothing not to love actually. Customer service is the best you can find, their employees are always available and kind. Any issue is resolved within minutes! My funds arrive fast, I can use my PrePaid cards anywhere and I can manage everything from their app and website. There's nothing more I can ask from these guys, I wouldn't change them for the world!
The CS went out of her way to help. I've been fussing over this ID for as long as forever. She was so nice <3
I had a wonderful experience with Bry. I had series of issues and he had resolved all of them in one chat.
I can recieve the debit card. Until I get paid from fiver or airbnb what about people who does not work with those company. And just want to start there business.
I had to talk to a really nice employee to solve the problem, but pay like 40 dollars to get my card shipped with tracking number, Ive lost a lot of money in maintenance for the account, waiting almost a year for my card to come in normal shipping. Angry with Payoneer, thankful to the employees.
I can wait for an answer or something from the people managing the prepaid cards cos Ive been working for free. ANGRY
I like it, havent used much so far, but all my friends and colleagues strongly suggest it as a great banking platform. Would recommend definitely.
Even though the payments I receive are in dollars and my card's balance is in dollars, every time I pay anything in dollars I get charged a 2.5% charge fee because its not a payment in euros/GBP. I don't agree. On top of that they charge 1% of any payment received from the US, $1.50 USD for ATM withdrawal inside the USA, $2.50 USD for ATM outside the USA (plus whatever the ATM's bank fees), $1 if the ATM doesn't give you money because your PIN is incorrect, $1USD for inquiring your balance in the ATM, and 2% to transfer funds to your bank account. Its nice for the money to arrive quickly and to be able to spend it with the debit card, but the charges are excessive for me.
I made an account and i am waiting for the approval
But payoneer has some amazing costumer service
And easy to chat live
Excellent payment service. Good support they always helped me out when I had some issue. Extremely recommended
Thanks for helping me change my account info without having to make a call! It was quick and easy when direction was provided!
Payoneer has been great, their support and how easy it is to use... will not go a different route. You got one here for life :)
I really liked the service and he helped me for my account and i really appreciate the service.
Thanks man!
Payoneer is the best service. They have a polite customer service team. I really enjoy working with payoneer. Highly recommended
The customer care agent was very good and knowledgeable and gave me the correct information. I am very pleased with the service i got.
It was a good experience. The best service ever. Thank you for helping me every time. Good service. You have provided. I will recommend Payoneer so far.
I will continue to use payoneer thanks i sure would like to say i have always trusted payoneer to make online transactions it is safe and reliable
The service was fine an satisfactory and according to international standards.
And most important thing is i loved the music they play during waiting.
Thanks
Agent was awesome. He was very polite and did everything to retrieve my account. Payoneer is very convenient and accessible. Thanks for the help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members