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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Professional Experience. Highly recommended for customers who are really in need of help for their small business.
Payoneer is the best platform for all freelancers for transactions and money transfer i recommend this to all
Good service but little problems with payments receiving. But its about security reason which i can understand overall good services
Fix your company... some phones are not as clean and clear. Talk to your customers when there is an issue.
My overall experience is very good so far. Customer Care service is way good.
I hope this payoneer team gets lots of success in upcoming venture.
Shorter hold times need to be worked on but otherwise had a good experience and helpful information, thanks
Quite impressed by your customer service, looking forward to earning on this platform with fiverr, please do create a special line for fiverr users who are having difficulty linking your card with fiverr account.
Smooth, easy and fast transaction every single time! Good job! Super customer service. Appreciate timely emails as notification for payments. No rip-off fees. It has been very great doing business with Payoneer.
Effective short and kind
Needed forms and explanations of the process of opening an account on Amazon
Very patient with me and answered all my questions and fixed both problems that i had. Love that i was able to get it fixed now instead of submitting an email and waiting and wondering if they received it. Love the live chat thank you
Great experience with the Agent that attend to me, he uses cool words that calm my fear of the shipping card, he provided me the links to get the card
I always had issues with receiving payments because major payment gateways such as PayPal was not supported in my country. I signed up with Payoneer around 2015 and it was a great decision to say the least. The company ships you a card free of charge which you can use to withdraw funds worldwide from any ATM, and they provide you with virtual bank accounts which you can use to receive bank transfers. They also provide direct links that you can send to your customers to do a direct CC payment. A very useful service; Payoneer probably has all you need.
My only take with the company is that the email support sometimes takes a few days to get back to you, but there is always Live Chat available which makes it easy to have a quick answer. There is no currency transfer either, so you cannot move EUR funds to USD on the same account or vice versa.
Thanks Payoneer!
Payoneer provided the best services In my experience
No worries about security leaks, and Information.
Best user Interface Easy to Understand.
Wonderful experience
I got solved all my issues every time I contact with live support which is amazing. I appreciate it. Thanks to the whole team.
I've been using Payoneer for about 7 years now and have never had any issues with them. Great and reliable service, much more useful and customer-friendly than parasites like PayPal.
Had an inquiry about my account and it was solved quicker than I thought it was going to be! Thanks for the help!
FAST AND EXCELLENT SERVICE, thanks payoneer service for making my business grow and run smoothly. I appreciate your help.
I know that verifying a payoneer account is important, still i've been receiving money till today from my paypal to payoneer, and been paying for freelancer services, today i recived the money as pending, payoneer didn't even send an email telling me that you won't be able to use your money, simply all good till today and now the payment was pending, as i can complete the verification process and that takes time, the payment i neeeded to send today, i'm unable to!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members