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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I got a very polaite and undestending service.The were very supportiv and tryed to help until they were sure avry think is clear to me.
I have had called payoneer because I've lost my card. They were very professional and polite. They have blocked my lost card within minutes and also ordered a new card for me
Great payment system! Strongly recommend! Low fees, fast transfers, minimum requirements. Very flexible!
You have the best live chat agents, very professional. They are very swift and always provide great service. Thanks to all of them.
Customer service is great! They are professional, and help you quickly and efficiently. The money service is great also. It's easy to make a change on your account. They make receiving international payments a breeze.
He was easy going very polite I wish all your agents made me feel welcomed as he did. He helped me with my issue and resolved it. Thanks again.
Used support service 3 times so far and every single time the issue was resolved and the support was very kind and patient.
Amazing service, every time I have a question or any concern they answer as fast as possible and with very detailed information!
He is a helpful person, even if my English is really bad,, he was calm to clarify all my question, really a good guy, thanks:-)
A way to solve the problem of the account by means of quick chat suggestion should have access to communicate with the security department so that everything is even faster
This problem occured twice. I hope you will solve it quickly and give me a feedback, so I don't have to call again. Many thanks!
I was very glad to use payoneer customer services for more than 4 year. I recomment it to firms and friends.
Not only the service but the customer support is brilliant as well, I highly recommend Payoneer. I would have rated a 10 start if there was an option:-)
The customer service was great she was polite & kind, I didnt have a problem & appreciate the professionalism..
Costumer care and your service was vary good, i hope you all the best, i am thinking to connect my companies with your service also if your busniess fess is acceptable
This is very good platform for online business to collect your payments but i want to advised to payoneer team that focus on quality and speed to solve the customers problems overall it is great to work with.
My payment problem is still and the transaction was occur may 12 and now june 13 but no work on my problem just irritating me continually.
Thanks
I am very happy with your customer service. Your service is really great.
I am happy to serve you. I want to be with you all the time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members