On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It has been working great for online entrepreneurs like me... Thank you payoneer... However, i wud suggest decreasing the commission you take for every transaction on ATM and POS
The CS was timely but couldn't help my situation at the moment because I was told to wait for few business days which is possibly going to affect me. But all through, it was awesome
As I was new to Payoneer, first I wanted to check if their service really works, so I made a few payment requests and tried to settle with my credit cards, none of that worked. Hence I contacted Payoneer several times and after few months they informed me that it was caused by domestic payments which they have disabled. After thinking it through, I decided to send payment requests to my real clients abroad, and the day I logged on to do this, to my shock, the request payment menu was gone from my screen. And when I asked from customer service they told me that the feature had been turned off from my account. I was more than surprised, they just turn off features without even telling me and further I was told that the decision will not be reversed. So does that mean it is possible when you have thousands of dollars on your Payoneer account, and one day when you login, Withdraw funds menu is gone from your screen and when you ask customer service, they tell you that although you have thousands in your account, withdraw funds has being "turned off" from your account and that decision will not be reversed. What would you do?! I was under the impression that this is 2018 where people and companies are more civilized than this when it comes to giving online services. PS. I had to give one star because I was unable to submit this review without giving at least one star.
It has been awesome experience on this platform. I am always happy to use payoneer. I will always recommend this platform. I started using payoneer since 2017 and till date, I have remain a happy customer. Nice job guys!
I have been using Payoneer from last couple of months and i must say its the best payment gateway we used.
Thanks for the help Payoneer!
Payonee force and fraud me to transfer my money from Paypal to Payoneer, they told me the Bank transfer fee will be $15USD flat fee, and after I transfer my money from Paypal to Payoneer and withdrew to my local bank the fee become 2%, this is far far away from $15USD, after the issue show up, the customer service start to bargain the price from 2% to 1.5% to 1%, I can't believe this is banking business what they do. I have all of Conversation record. If the question can't be solved I will definitely publish to everyone online, tell everyone should keep away to using Payoneer.
I called about an issue with my new card and the staff was very quick to solve the problem and to give me the answers I needed. I'm giving them a 6th, symbolic star, for being able to deal with a foreign accent.
I have been using payoneer for couple of years now, never had any major issue. And when i needed help customer support was very co-operative.
Each time I have called the customer care technicians have been extremely knowledgeable and helpful to my needs. Thank you for everything.
Payoneer Customer Support are very friendly and response very fast, I Highly recommend to All
Regard Paras
Good service, but problems to get a replacement for my expired card. I loved Payoneer until 3 months ago ever since my card was expired and I am still struggling big time to get a replacement and therefore be able to withdraw my money. Besides that I have to say Payoneer was and still is my best business ally.
Mmmmh, good service, Payoneer has made the world come together, transfer of funds so easy around da world n you can get paid from wherever you are,
I had an awesome experience while I contacted Payoneer support for my issue.
I'm really very pleased.
It's good by features. One can easily find what he wants and what he has using this Payoneer account. Secondly, it deducts less transaction charges which is comparatively economic as compared to other.
Thank you for your excellent service to your customers. Convienant good Quality service, is most certainly appreciated in this modern day economy and society. Thank you again. Best regards, Danielle McGee
Jeffrey was awesome. Very helpful and polite. I will recommend your service to friends and family. Funds are immediately available to me when transferred from Airbnb. I'm looking forward to a long time business relationship with Payoneer.
I have been using Payoneer for more than a year and everything has been awesome, I love the app, the website and my clients are happy using it too
Nice customer support from SIA. He was an good customer support agent. I got all help which i expect. A+++++
I pray my direct deposit will go smoothly and they will grow over time because I was laid off at my job in the medical profession 8 months ago and I really need the money I have been very good at work ethic and committed to essante Organics I love the product and very thankful.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members