On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Edwin helped me a lot to resolve my issue. I really liked the services of the support team. It was really really helpful. Specially Edwin was awesome.
My customer service representative was fantastic. Very thorough, patient and considerate. Resolved the issue with ease.
Clear and simple. Transparent expenses. Worldwide usable. Professional and patient agents. Highly recommended.
This platform sucks. Not recommend. It is not like paypal or transferwise where you can send money to another company or any individuals at any time.
I have called the customer service of payoneer it was great and a gentleman was trying to help me thank you
Payoneer service is certainly second to non. Timely and always ready to assist, everytime.
I would recommend for every freelancer
It was amazing! I really appreciate their support. I forgot my card pin and contacted support to reset. The support was very helpful to me.
I am from Morocco and I have been a customer for 5 years.
Payoneer has always been the perfect solution for my online transactions.
Great service, everyone and every company needs to use them.
Highly recommended a trusted and well known company.
I must say the wait time was none, only have to call 1time and it's correct. They are very professional.
Good service i am very happy with the help she gave me...
She was great. Nothing to add. I forgot her name, but she was quick to answer and sent me a link like she said, after I hang up.
I love almost everything about Payoneer and their services. It helps me to grow my business and pay my contractors as well as receive payments from my clients.
I've been with Payoneer about four years now and I am very grateful for their services. They have helped me out as a freelancer working overseas since the beginning. Payoneer fees are reasonable, but the bank fees can be a killer so watch out for them, Payoneer does not have control over that so if you are thinking it is something to do with their service, it isn't but you will find that in comparison to bank to bank transfers, the fees are minimal. Payoneer are fair and their customer service is excellent I now have three currency cards and all work great anywhere in the world.
I am glad to use Payoneer service. It has a great Service and customer care officer was very polite and helpful conversation. They are resolving problems in minimum time.
The money should be available much faster after I withdraw funds from UpWork. Two days are way too much.
And I think the customer service needs to answer the calls with less delay.
Very helpful and friendly present. Then want to understand everything and solve any problem as soon as possible.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members