business logo of Payoneer

PayoneerReviews 9,955

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
453
value
403
shipping
274
returns
267
quality
390
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Nepal
1 review
0 helpful votes
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Very Good
June 15, 2018

I am using Payoneer Since From a year ago its a nice online banking platform for every Customer From All Over The world.

Date of experience: June 13, 2018
Turkiye
1 review
0 helpful votes
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Transfer to bank account
June 15, 2018

The questions I asked were answered perfectly.

The only thing I felt down
Payoneer website make you choose your question from
A selection of choices and the more you select the more
Error notifications you see above
It feels like there is something wrong with the design of it.

Date of experience: June 13, 2018
Serbia
1 review
0 helpful votes
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Positive 100%!
June 15, 2018

Daniel was very polite and helpful. Entire process was fast and easy. I got all informations that I need.

Date of experience: June 13, 2018
Pakistan
1 review
0 helpful votes
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I'm very happy to join Payoneer and it saves me lots of time very helpful and responsible.
Thank you

Date of experience: June 13, 2018
Bulgaria
1 review
2 helpful votes
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I'm not happy
June 15, 2018

I'm using Payoneer, because I have no choice. It's my employer choice. You have a lot of glitches and issues with your mobile version of the site and withdrawing system. I can't login and every month when I have to withdraw my salary, every single month my account got suspended. I'm tired of that, please improve your system.

Date of experience: June 13, 2018
Hong Kong
1 review
0 helpful votes
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Best Customer Service
June 15, 2018

Thank you for services. I'm not able to write the details or line because i'm bzy so sorry for that.

Date of experience: June 13, 2018
Egypt
1 review
0 helpful votes
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Now I have a Bank Account.
June 15, 2018

Till now, all my experiences with banks were so Sick, Weak and Bad trust.
But Payoneer, They Really care About clients, I think that I must be very Rich to Earn Careful from my bank, But all I got is something like 20 $, and A bank Which I can Trust.

Date of experience: June 13, 2018
India
1 review
0 helpful votes
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Initiating payment
June 15, 2018

Good money transactions when compared to other platforms and definitely i will use this service for my upcoming payments. I will recommend everyone of my friends.

Date of experience: June 13, 2018
Nepal
1 review
0 helpful votes
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Great service
June 15, 2018

It was great experience. I prefer everyone to join payoneer as banking partner.The costumer service is also great. I am likely very comfortable with this and hope it will run as it is in further future. Thank you!

Date of experience: June 12, 2018
New Jersey
1 review
0 helpful votes
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Very Good
June 15, 2018

Good service very polite. Recommend to everyone. And easy to contact with your team. During waiting should be play lite music in the background.

Date of experience: June 12, 2018
Bangladesh
1 review
0 helpful votes
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Helpful.
June 15, 2018

The person was nice and really helpful. The only downside was to wait for a long time to get to her.

Date of experience: June 12, 2018
Bangladesh
1 review
0 helpful votes
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Great at all. Very helpful I got. From 1st to last I got very helpful and quick response. It was really a great experience. I am satisfied.
Reference Number: **************

Date of experience: June 12, 2018
Virginia
1 review
0 helpful votes
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Great customer service rep
June 15, 2018

My rep was extremely professional and courteous. She deserves promotion. I wish customer service was like this all the time with every company.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Great customer service
June 14, 2018

I received great service today from the agent and step by step instructions for the issue that I was having with my new account.

Date of experience: June 12, 2018
India
1 review
0 helpful votes
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Slow in Processing
June 14, 2018

Its taking too long to receive a payment. Expedite fast in approval and remitting. Otherwise it is fine. And do not send back the payment.

Date of experience: June 12, 2018
Bangladesh
1 review
0 helpful votes
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Satisfactory service
June 14, 2018

The customer service is really the best. I would like to provide five out of five.
I wish the good luck.
Thanks a lot.

Date of experience: June 12, 2018
Nigeria
1 review
0 helpful votes
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Helpful
June 14, 2018

He was nice and helpful. Good fellow.
He was attentive to my issues. Definitely nice customer support.

Date of experience: June 12, 2018
Pakistan
1 review
0 helpful votes
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Very best costumer service
June 14, 2018

Every time i contact payoneer my issue got resolved i never get disappoint if i have problem i just call them and they resolve it for me

Date of experience: June 12, 2018
Bangladesh
1 review
0 helpful votes
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Payoneer is is a very fast gateway to receive your money. And this is what you need to grow your business, fast!

Like I said, One stop solution to global online business. :)

Date of experience: June 12, 2018
VE
1 review
0 helpful votes
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I had some troubles with the shipping of my card, but they have been a great help!

All the people I know who use Payoneer have had great experiences with them.

Date of experience: June 12, 2018