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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Utilice mi tarjeta Payoneer para una compra en internet,pero era una estafa.Me comuniqué lo más rápido posible a atención al cliente y fue excelente la atención,además de ser muy expeditivo el personal que me atendio
Have great time there have answers to all my problems
I had great time with payoneer they are always up to mark. My all businesses are running smooth because of it I pay my clients through payoneer get paid in Intetnational currency through payoneer in short payoneer has released my lot of burden and make things easy for me
Very good customer service, fast solution, experts. I told my problem and in 3 minutes they closed my card and renew a new one. Thank you!
Totally satisfied with the service and will recommend
Most convenient most reliable access to the world best finance transmission to move you like a car your funds move easily safely and automatically *******@payoneer
Always fast and accurate support. Very skilled attendants.
I loved how patient she was with me. She spent the time to acknowledge my issue and quickly resolved it.
I found it difficult to get online but one online I could see what a good tool it was when payments abroad have to be made. The support system works although they prefer to use email rather than phone advice
I'm an Australia-based service provider in the tertiary education sector, now branching out into international book sales through Amazon. Selling on multiple marketplaces means I need multiple overseas bank accounts that can receive payments in the non-Aussie currencies Amazon pays in (USD, GBP, EUR, JPY).
I Googled "multiple currency bank services" and a few options came up. Payoneer was one of them but (sadly) I went with one of their big-name competitors. Long frustrating story. Short liberating conclusion: USE PAYONEER! I'll say it again cos you don't want to repeat my experience with the competitor: USE PAYONEER!
Ten minutes ago I finished registering my final Payoneer foreign current account on Amazon, and I now receive Amazon payments in the native currencies of all the Amazon marketplaces I sell through. Brilliant!
And... yeah, let's be fully honest here... there was a glitch with the GBP account. A lot like a glitch I'd had with their big name competitor. The difference is that after a week of wrangling, their competitor told me there was nothing more they could do, and I should just go away and follow the same AI-generated instructions that had caused the problem in the first place. In contrast, PAYONEER jumped straight into action, asked me for specific relevant information about the problem then actioned an exact solution in 24 hours.
I'm so impressed. I wish their service guys were working for my business. Actually, they HAVE been working for my business! I sincerely recommend PAYONEER! Thank you Team!
All along i had received a good banking experience with Payoneer only until the closed my account without a solid reason this was after I had submitted all the required information. To date I don't know why my account was closed and I haven't been able to receive my salary since the account has been closed. WHAT AN unnecessary inconvenience
Excellent, friendly and professional. The Customer Service representative was really trying to help and they had a very positive attitude towards customer care.
Im sending this email for a several time and im actually bored from this i have orderd three payoneer account and the three were not linking with paypal i wanted to order another account to see whether if it will link or not then i wanted to close and replace my 3rd account i cant now i cant even find the close and replace link in payoneer i only see contact us and reviewed issue with paypal or stripe so i click on contact us link and send you an email for the problem that i cant solve after that payoneer send me an email saying in it go the solution guide link in your account the select the issue and replace your account and i cant even find the close and replace link the only thing i cas see is contact us and if your having issue with paypal or stipe so please all i need is a usd account to work with paypal And today i have contacted the customer care for payoneer and they gave me another usd account and its still not linking with paypal
The experience was great. I got fast answers and the rep was very knowledgeable and was very respectful.
I've been using Payoneer a few years now. I have had minor issues throughout that time but all were in the name of security and resolved quickly. It can be irksome to ask clients to resend a payment if declined due to some security reason but aside from those instances it's been an excellent service. It's easy to request payments and the card is convenient to access the funds as well. No client has ever complained about issues when they receive my billing. Withdrawing to the bank is also affordable as many other services kill you with ten thousand fees. I appreciate Payoneer and will continue to use them for my business.
The operator was friendly and helpful in listening to my issue, troubleshooting and finding a solution was quick and easy.
Agent was very professional and caring' Thank you!
I lost my card and was vey upset, apparently it had not been stolen since there were no purchases nor any attemps to use it, but as a security measure it was blocked. Had I found it within a week it would have been unblocked, but unfortunately, I did not find it. Customer Care also helped me order a new card. Both associates who helped me were very understanding and supportive. Thank you! =)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members