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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Good service, the app is very good easy and fast for money transfer. Everything is good. Thank you.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Payoneer makes managing international payments incredibly simple. The interface is intuitive, and I love how quickly I can access my funds.
I had code verification issus, which took a phone call to customer service to resolve. We finally got it sorted out.
IT department needs improving hence the 3 stars. But the customer service was a good experience.
I have been working with this app over a year now and i can say am proud to be part of those using the app
There services are top-notch and everything about the app is absolutely unique
Simple y rápido, das el ok a que tu cliente transfiera y en 24 hs tenes los fondos disponibles en tu cuenta, luego los usas como mejor prefieras, transferir para pagos compras o con tarjeta de debito por el mundo.
It's good so far but it took me a while to learn how to navigate the interface and website, it's slowed than I'd like but not to the point i can't navigate
And it would be amazing if you made it easier for us to activate and get receiving accounts, thanks
Using Payoneer has been a seamless and satisfying experience. The platform's intuitive interface makes managing international payments effortless. I appreciate its quick transaction processing and transparency with fees. The ability to withdraw funds in my local currency adds convenience, and the reliable customer support ensures any concerns are promptly addressed, enhancing my overall satisfaction.
I have been using Payoneer for years and I have not had any problems until now, they helped me with every problem and need I had.
They were helpful and answered the questions I had.
My experience was smooth and efficient. Mariane did her best that was good enough for me and I loved that.
The customer service representative demonstrated professional knowledge and a friendly attitude, promptly providing effective solutions. Additionally, after the phone call was disconnected due to technical issues, the representative promptly called back the customer and continued to offer consultation services.
Payoneer is superior to other services...thank you very much
Mi experiencia con Payoneer desde hace más de 4 años ha sido buena, no tengo quejas.
CS sent me an email for resolve the problem, although it is not to solve yet but at least I was getting respond. Thanks!
Ovrall very nice. The service agent customer care was extremely helpful and efficent in directing me in the regestration
Tuvimos una respuesta rápida con un representante muy amable
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members